Gilchrist Chevrolet Buick GMC Dealership Tacoma

When I came to gilquist everyone so friendly and helpful,they directed me in the right direction so I could get my car taken care of, so I appreciate that and will tell others about them. helpful,they directed me in the right direction so I could get my car taken care of, so I appreciate that and will tell others about them. More

Steve and crew always exceed expectations. The ease of choice and paperwork is a big plus. “No fuss, no muss….” They say, right!! We will be back!!!! The ease of choice and paperwork is a big plus. “No fuss, no muss….” They say, right!! We will be back!!!! More

Service center staff are friendly and professional to customers. I appreciate the text reminders of appointments. customers. I appreciate the text reminders of appointments. More

Excellent communication. Smooth transaction. This is the 4 new vehicle purchase we have made in the past 7 years! Thanks GMC SALES TEAM!! Smooth transaction. This is the 4 new vehicle purchase we have made in the past 7 years! Thanks GMC SALES TEAM!! More

Very fast and friendly service. I was having trouble with my car they were easy to work with and got me in right away. Thank you for your help. I was having trouble with my car they were easy to work with and got me in right away. Thank you for your help. More

Worked with he didn’t call me I had to call him to find out what was going on with my 2020 GMC Sierra I gave him a bulletin I had found on gm brake pad warning sensor he told me that the brake pad warning out what was going on with my 2020 GMC Sierra I gave him a bulletin I had found on gm brake pad warning sensor he told me that the brake pad warning sensor was not for my truck and told me that the my brakes were at 3% he did not attempt to sale me a brake job even though I thought it should be covered by warranty as stated by bulletin I have been a service writer I would have let the customer know I care and understand sold a brake job at a discount rate to keep a customer I can’t imagine how many customers this dealer has lost because of improper training you have to make the customer feel you care and want to help with their problem More

I have a 2001 GMC Yukon & my horn stopped working. We set an appt. Upon arriving we were told there was a $185 charge for the assessment. None of the $185 applies toward repairs if we proceeded to fix We set an appt. Upon arriving we were told there was a $185 charge for the assessment. None of the $185 applies toward repairs if we proceeded to fix @ the appt. I also asked for a look @ turning off/fixing my ABS light displaying occ (not showing all the time). That also was an additional $185 to assess. I've never been to a mechanic/repair shop that charges such a lg am w/ zero applying to repairs. We proceeded w/ having only the horn assessed. After the assessment it was about $450 additional fee to repair. We were offered a military discount of 10%, which we accepted. With such a large cost to assess things, I could never suggest repairs through this shop. I'm sorry that I've come to this decision. Thank you for offering this survey to me. I hope this policy may be addressed. I can't be the only person disappointed about this fee. More

Very good to deal with. Everyone was really helpful and the process was very smooth Everyone was really helpful and the process was very smooth More

I was made to come in for a recal and u guys wouldn't even check out what was wrong with the a c even though u had car there. We will never come back and we will tell everyone that we no not to go there even check out what was wrong with the a c even though u had car there. We will never come back and we will tell everyone that we no not to go there More

Great Service Department, timely, friendly, efficient, reliable customer service and care. Would recommend them for any repair services reliable customer service and care. Would recommend them for any repair services More