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Gilchrist Chevrolet Buick GMC Dealership Tacoma

Tacoma, WA

4.3
2,247 Reviews
Gilchrist was originally founded by James Gilchrist in 1927 when he opened a REO Motor Car Company dealership downtown.. In the 1940’s the dealership transitioned to selling Chrysler Plymouth automobiles. In the 1950’s the Gilchrist family added Borgward and Buick. James introduced his son, John Gilchrist Sr. into the automotive industry and John Sr. eventually became the dealer in the 1960’s. Opel was the next brand to be added during this time. John Sr. continued to serve the local Tacoma Community while raising his sons, John Jr. and Gary, into the industry. By late 1980’s the Gilchrist family had stepped away from all of the brands except Buick. John Sr. decided to grow from being just a Buick dealership to adding the Chevrolet franchise in 1988. In 1991 John Sr. passed the legacy along once again to his sons, John Jr. and Gary. In 2009 the Gilchrist family decided to grow the brand again and added GMC to the mix. After years of working in the dealership John’s daughter Stephanie and Gary’s son Nick have begun to transition the dealership into the fourth generation of Gilchrist’s. In the 90+ years of serving the local community, the Gilchrist family has been able to keep the dealership within the family and help countless other families get reliable vehicles at a great price.
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6014 S Tacoma Way

Tacoma, WA

98409

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Showing 2,247 reviews

January 16, 2020

Great Service As Usual I have been using this services for more than 15 years...that's how long I've had a Buick. Too matter who is here they have been responsive and effic More

by grandprez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2020 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for being such a loyal Gilchrist Auto Family Member! We appreciate you taking the time to rate us and for telling others about your experience! We do our best to ensure that whenever you come in and whoever you work with, you have an exceptional visit! Drive Safe!

January 15, 2020

I really like the service department at Gilchrist Chevrolet, they are always very efficient, accommodating, and very pleasant to work with. Not to mention they do a great job on my vehicle. I am r More

by GHOSTWRITER6969
Recommend Dealer
Yes
Employees Worked With
Robin Dahl
Jan 25, 2020 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for taking the time to rate us and for taking the time to tell others about your overall experience! We do our best to ensure that you never have to worry about your vehicle! Thank you for being a Gilchrist Auto Family Member!

January 13, 2020

Service department was prompt and thorough and had my vehicle repaired sooner than promised and the cost was right in the estimate I was given. More

by floatingone1
Recommend Dealer
Yes
Employees Worked With
Chuck White
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juliana Celis
Feb 08, 2020 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for taking the time to rate us and for writing about your experience in Service. We try our best to ensure that we get you your vehicle back as quickly as possible while being the most affordable shop around!

January 11, 2020

The staff was friendly and helpful, time was reasonable and quick. The service staff was thorough and professional. Overall experience was really good. Would definitely recommend the service here, thank yo More

by Isaacdewater
Recommend Dealer
Yes
Employees Worked With
Michael Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2020 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you Isaac for taking a moment to rate us and for writing about your recent experience as well. We are happy to hear that you enjoyed your recent visit and love hearing our Gilchrist Auto Family is pleased as well! We will see you around for future vehicle maintenance needs!

January 11, 2020

I am new to the Gilchrist Chevrolet family and Michael Smith was very helpful, efficient, and knowledgeable. Thanks for making my first time in enjoyable. More

by eagrunny4
Recommend Dealer
Yes
Employees Worked With
Michael Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2020 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Welcome to the Gilchrist Auto Family! We are pleased to hear that you enjoyed your recent experience with us and that you were able to get any questions answered right away from Michael! We are very fortunate to have Michael on our team. Looking forward to seeing you come back in for future maintenance visits.

January 10, 2020

My experience at The Gilchrist dealership was exciting and I received excellent customer service and guidance from Stephanie and Ricky. They spent as much time with me as I needed to make a decision on a More

by davidcullinane1
Recommend Dealer
Yes
Employees Worked With
Other Employees : Richard Mathews
Feb 08, 2020 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you David for taking the time to rate us and write about your recent experience. We do our best to ensure that we we spend as much time is needed to get you the prefect vehicle and then once we find the perfect vehicle, we try ti get the paperwork completed as quickly as possible! Thank you for your recommendation! We look forward to seeing you around for your Lifetime Oil Changes for years to come!

January 10, 2020

Car service was outstanding, team member Kristi Howell was exceptional (professional, explained everything and very pleasant/efficient), waiting area is clean and comfortable. Car seems to be running muc More

by NA
Recommend Dealer
Yes
Employees Worked With
Kristy Graham
Feb 08, 2020 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for taking the time to rate and review our dealership after your visit! We are very lucky to have Kristi on our team. We appreciate your continued service and Loyalty to the Gilchrist Auto Family!

January 09, 2020

Excellent family owned dealership. My family has bought almost all of our new cars here (5+). Sales and service for warranty work is top notch. Will continue to be our preferred dealership for Chevy and G More

by ALEXFROMONG
Recommend Dealer
Yes
Employees Worked With
Dave Christensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Bertucci
Feb 08, 2020 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you Alex for taking the time to rate us after your last service visit! We are happy to hear that you are pleased with our Service and Sales Department and plan on coming back! We thank you for being a loyal Gilchrist Auto Family Member!

January 08, 2020

3rd New Vehicle Purchase and why returned David and his staff were so kind and helpful during our previous purchases that we returned for a New Truck. Everything I needed in a truck was availa More

by JMM06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Shubladze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Debbie Baespflug, Michael Cameron
Feb 08, 2020 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for being a Loyal Gilchrist Auto Family Member! We are very pleased to see you write us such a nice review and mention everyone along the way. We do our best to ensure that every customer gets the best possible experience every time they are here. We offer a very large selection of vehicles and do our best to ensure that we find the right vehicle for you in the right price range that fits your budget. Debbie is our receptionist so after review, it was Elena that actually did your paperwork and we are happy to hear you enjoyed working with her as well! Enjoy your new truck!

January 08, 2020

Service was quick friendly and timely. Parts were correct the first time and was made aware of another problem that will get addressed at a later date. All my cars will come here for service. More

by darkanda316
Recommend Dealer
Yes
Employees Worked With
Devon Welsh
Feb 08, 2020 -

Gilchrist Chevrolet Buick GMC Dealership Tacoma responded

Thank you for taking the time to rate us and write a nice review! We are happy to hear that you enjoyed your experience, were informed about upcoming maintenance needed and that we were efficient with your vehicle. We do our best to ensure that every customer has an enjoyable experience and do our best to ensure that you are back on the road as quickly as possible. Thank you for being a Gilchrist Auto Family Member!

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