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Gilchrist Chevrolet Buick GMC Dealership Tacoma
Tacoma, WA
2,007 Reviews
Gilchrist was originally founded by James Gilchrist in 1927 when he opened a REO Motor Car Company dealership downtown.. In the 1940’s the dealership transitioned to selling Chrysler Plymouth automobiles. In the 1950’s the Gilchrist family added Borgward and Buick. James introduced his son, John Gilchrist Sr. into the automotive industry and John Sr. eventually became the dealer in the 1960’s. Opel was the next brand to be added during this time. John Sr. continued to serve the local Tacoma Community while raising his sons, John Jr. and Gary, into the industry. By late 1980’s the Gilchrist family had stepped away from all of the brands except Buick. John Sr. decided to grow from being just a Buick dealership to adding the Chevrolet franchise in 1988. In 1991 John Sr. passed the legacy along once again to his sons, John Jr. and Gary. In 2009 the Gilchrist family decided to grow the brand again and added GMC to the mix. After years of working in the dealership John’s daughter Stephanie and Gary’s son Nick have begun to transition the dealership into the fourth generation of Gilchrist’s. In the 90+ years of serving the local community, the Gilchrist family has been able to keep the dealership within the family and help countless other families get reliable vehicles at a great price.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,007 reviews
June 05, 2024
Normally Dave helps me with my service needs, but this time Ryan went above and beyond to get my car back into the shop same day when I noticed an issue. There is a reason I have only serviced my vehicles time Ryan went above and beyond to get my car back into the shop same day when I noticed an issue. There is a reason I have only serviced my vehicles at Gilchrist for over two decades. I appreciate the customer service, answers to my questions, and insight over the years. Thank you again Ryan for all you and your team's efforts to take care of vehicle's past, present, & future needs. Till the next time! Crystal E. More
by ESPOSITO808
Helpful June 05, 2024
Service was adequate. Service personnel were friendly and helpful. Time to accomplish service was close to exact. Service personnel were friendly and helpful. Time to accomplish service was close to exact. More
by javenning
Verified CustomerEmployees Worked With
June 04, 2024
Skyler did a good job. First time at service department was confusing. Know better next time. First time at service department was confusing. Know better next time. More
by DONBUSIACCT
June 04, 2024
The service department is excellent providing quick and friendly service every time i have a need. friendly service every time i have a need. More
by RANSCH
June 04, 2024
Gilchrist Chevrolet provided the best service I have ever received from a dealership for any type of service. From being courteous and helpful and providing any and all information regarding the work needed. received from a dealership for any type of service. From being courteous and helpful and providing any and all information regarding the work needed. I would highly suggest using this dealership for any automotive needs. More
by Patrick Heaton
June 03, 2024
thank you Thank you Thank you Thank you Thank you Thank you Thank you thank you you Thank you thank you More
by soupman2y3
June 02, 2024
Outstanding Customer Service start to finish The ability to leave my truck at the dealership And go back to work with transportation provided by Gilchrist is a winning combination Every employee ability to leave my truck at the dealership And go back to work with transportation provided by Gilchrist is a winning combination Every employee I came in contact with was Very nice and knowledgeable. More
by Greg
June 01, 2024
Efficient, friendly, on time, consistently good, knowledgable technicians and service agents, easy to mame appointments. Thank you Gilchrist! knowledgable technicians and service agents, easy to mame appointments. Thank you Gilchrist! More
by mariareyburn
Employees Worked With
Other Employees :
The ladies at the front service desk were also great
June 01, 2024
Very pleasant to work with all the staff members I encountered from reception to service person to the cashu encountered from reception to service person to the cashu More
by rogerdickinson2012
May 31, 2024
Bryan/ Brian was the one who actually sold me the car, he did a great job & was super friendly. did a great job & was super friendly. More
by baileyk.jones2001
