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Gilchrist Chevrolet Buick GMC Dealership Tacoma
Tacoma, WA
2,247 Reviews
Gilchrist was originally founded by James Gilchrist in 1927 when he opened a REO Motor Car Company dealership downtown.. In the 1940’s the dealership transitioned to selling Chrysler Plymouth automobiles. In the 1950’s the Gilchrist family added Borgward and Buick. James introduced his son, John Gilchrist Sr. into the automotive industry and John Sr. eventually became the dealer in the 1960’s. Opel was the next brand to be added during this time. John Sr. continued to serve the local Tacoma Community while raising his sons, John Jr. and Gary, into the industry. By late 1980’s the Gilchrist family had stepped away from all of the brands except Buick. John Sr. decided to grow from being just a Buick dealership to adding the Chevrolet franchise in 1988. In 1991 John Sr. passed the legacy along once again to his sons, John Jr. and Gary. In 2009 the Gilchrist family decided to grow the brand again and added GMC to the mix. After years of working in the dealership John’s daughter Stephanie and Gary’s son Nick have begun to transition the dealership into the fourth generation of Gilchrist’s. In the 90+ years of serving the local community, the Gilchrist family has been able to keep the dealership within the family and help countless other families get reliable vehicles at a great price.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,247 reviews
January 29, 2020
This is our 3rd time purchasing a vehicle from GMC Buick. We have been satisfied each time. Thank you Mike Cameron for taking the time with us. We have been satisfied each time. Thank you Mike Cameron for taking the time with us. More
by ALETTA.EARLY
Verified Customer
January 29, 2020
Customer service is always top notch, Dave always takes care of my vehicles and makes the process easy. Gina was pleasant and helpful as well. care of my vehicles and makes the process easy. Gina was pleasant and helpful as well. More
by Badger Dave
January 26, 2020
Friendly service I can depend on and I was in and out in no time! When my car was finished with routine maintenance, they made sure to pull my car up close to the door because it was pouring outside! no time! When my car was finished with routine maintenance, they made sure to pull my car up close to the door because it was pouring outside! More
by shelbibooboo
January 24, 2020
Oil Change The service representative was very efficient in processing the paperwork and the service was completed in a very timely fashion. I wouldn't take my The service representative was very efficient in processing the paperwork and the service was completed in a very timely fashion. I wouldn't take my Silverado any other place for service. More
by KKANNIE
January 24, 2020
Friendly & efficent I have always received great service at this dealership. They complete the work in the estimated time. Their waiting area is comfortable & clean. I I have always received great service at this dealership. They complete the work in the estimated time. Their waiting area is comfortable & clean. I would recommend this company regardless of the make of your vehicle. More
by JANPIERCY
Employees Worked With
Devon Welsh
January 23, 2020
Scheduled Service. The service consisted of the scheduled oil change, tire rotation and vehicle inspection was performed to my complete satisfaction. The wait time was v The service consisted of the scheduled oil change, tire rotation and vehicle inspection was performed to my complete satisfaction. The wait time was very reasonable, for the work done. I have had my Chevrolet Trucks serviced at Gilchrist Chevrolet for many years and the quality of workmanship has always been extremely good. More
by RADAVIS1230
Employees Worked With
Devon Welsh
January 21, 2020
I'm still waiting for a phone call from dealership on my truck tailgate issue. Very unhappy with my truck not finished by your service department. truck tailgate issue. Very unhappy with my truck not finished by your service department. More
by RIEBESELLING
Employees Worked With
Devon, Chuck and Service manager
January 21, 2020
Scheduled on line, but had limited options on requests. Followed up with an email, however no response back. Day of appointment handled by another employee. First time ever charged for a tire rotation on Followed up with an email, however no response back. Day of appointment handled by another employee. First time ever charged for a tire rotation on a new vehicle. And, no communication, except for receipt, for other services performed. Very disappointed in lack of communication. More
by Bsasse
Employees Worked With
Kristy Graham
January 20, 2020
Best place to take your car. Done right the first time. Bought tires there this visit. Great tires, great price. Robin in parts was very helpful. Bought tires there this visit. Great tires, great price. Robin in parts was very helpful. More
by DAVID6455
