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Gilchrist Chevrolet Buick GMC Dealership Tacoma
Tacoma, WA
2,120 Reviews
Gilchrist was originally founded by James Gilchrist in 1927 when he opened a REO Motor Car Company dealership downtown.. In the 1940’s the dealership transitioned to selling Chrysler Plymouth automobiles. In the 1950’s the Gilchrist family added Borgward and Buick. James introduced his son, John Gilchrist Sr. into the automotive industry and John Sr. eventually became the dealer in the 1960’s. Opel was the next brand to be added during this time. John Sr. continued to serve the local Tacoma Community while raising his sons, John Jr. and Gary, into the industry. By late 1980’s the Gilchrist family had stepped away from all of the brands except Buick. John Sr. decided to grow from being just a Buick dealership to adding the Chevrolet franchise in 1988. In 1991 John Sr. passed the legacy along once again to his sons, John Jr. and Gary. In 2009 the Gilchrist family decided to grow the brand again and added GMC to the mix. After years of working in the dealership John’s daughter Stephanie and Gary’s son Nick have begun to transition the dealership into the fourth generation of Gilchrist’s. In the 90+ years of serving the local community, the Gilchrist family has been able to keep the dealership within the family and help countless other families get reliable vehicles at a great price.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,120 reviews
September 24, 2019
Great workmanship They take pride on the quality of their work, I work in aviation field as a functional mechanic where quality workmanship is a must, and you can clear They take pride on the quality of their work, I work in aviation field as a functional mechanic where quality workmanship is a must, and you can clearly see they know what they are doing, I just have praises for the mechanics at Gilchrist. More
by RANDOLF.CABILLAJE
Verified CustomerEmployees Worked With
Michael Mckinney, Devon Welsh
September 23, 2019
Sean Miller was great very truthful and made it a pleasure It was a great pleasure to work with this dealership and Sean in particular he was very helpful I enjoyed the experience upfront and very helpful It was a great pleasure to work with this dealership and Sean in particular he was very helpful I enjoyed the experience upfront and very helpful More
by a.walden19
September 23, 2019
Perfect Second vehicle bought here and will not be last. Excellent experiences each time, both by sales and service departments. Friendly and appear to be hon Second vehicle bought here and will not be last. Excellent experiences each time, both by sales and service departments. Friendly and appear to be honest in all transactions. More
by debesase
Employees Worked With
Richard Mathews
September 20, 2019
Excellent Service As Always. Great service and staff. Everyone is friendly and helpful and make you feel like family. Trustworthy dealership that keeps my vehicles in excellent Great service and staff. Everyone is friendly and helpful and make you feel like family. Trustworthy dealership that keeps my vehicles in excellent shape. Would never think of going anywhere else. More
by 45BERETTA1968
Employees Worked With
Robin and Talitha, Kristy Graham
September 19, 2019
Outstanding service Sean and Kevin were very professional, no pressure and very helpful with any questions or problems that came up. We would recommend them to family a Sean and Kevin were very professional, no pressure and very helpful with any questions or problems that came up. We would recommend them to family and friends. More
by Kurtkom
September 18, 2019
Excellent sales staff The sales staff was extremely knowledgeable and worked with me to Offer up a deal I could not pass up on. The finance team, parts team, service team a The sales staff was extremely knowledgeable and worked with me to Offer up a deal I could not pass up on. The finance team, parts team, service team and really the entire dealership worked hard to get me in the truck I wanted and on the road. Thanks Gilchrist! More
by DW
Employees Worked With
September 18, 2019
Nice facility I got my transmission serviced and oil changed while waiting in a nice waiting room. The prices are also lower than my local Chevy dealer so I will a I got my transmission serviced and oil changed while waiting in a nice waiting room. The prices are also lower than my local Chevy dealer so I will always make the travel to Gilchrist. More
by justinboyer2
Employees Worked With
Other Employees :
Robin Dahl, Kristy Graham, Devon Welsh
September 17, 2019
Not good My brand car has been in the shop longer than I've owned it. My salesman wasn't all that concerned but I've had to miss work to bring it in. Also, he My brand car has been in the shop longer than I've owned it. My salesman wasn't all that concerned but I've had to miss work to bring it in. Also, he neglected to put the temporary registration in the window so I had to go back. Again. I am in the market to buy another car for my daughter and will not be going back unfortunately. More
by justjenn2015
Employees Worked With
September 16, 2019
Nice and easy Gillcrest has a large stock of trucks and the sales people are really easy going they even gave my wife a hat👍🏾 And they had the best priced trucks Gillcrest has a large stock of trucks and the sales people are really easy going they even gave my wife a hat👍🏾 And they had the best priced trucks More
by wahedijohnson
September 16, 2019
Great sales staff From the minute we called Gilchrist and spoke with Ricky, the whole deal was easy. Ricky (Richard) was super to work with. Very positive experienc From the minute we called Gilchrist and spoke with Ricky, the whole deal was easy. Ricky (Richard) was super to work with. Very positive experience. More
by PTCrusier
Employees Worked With
Richard Mathews
