Gilchrist Chevrolet Buick GMC Dealership Tacoma

Great experience from start to finish. Jeff Stacy is a very knowledgable sales representatives who went out of his way to take care of us. very knowledgable sales representatives who went out of his way to take care of us. More

Good overall underestimated wait time by an hour clean efficient but nothing special to report maybe cookies would be a nice touch more engagement about my car efficient but nothing special to report maybe cookies would be a nice touch more engagement about my car More

Very friendly salesmen. Not pushy at all. And very professional. And the people there were very knowledgeable about all the cars and trucks that were on their lot professional. And the people there were very knowledgeable about all the cars and trucks that were on their lot More

Devon was great however the over all experience was terrible. I picked up my vehicle now for the 3rd and it still had issues took it back was told someone would look at it in 20 minutes max and that di terrible. I picked up my vehicle now for the 3rd and it still had issues took it back was told someone would look at it in 20 minutes max and that didn’t happen, an hour later when I asked for a rental to go back to my job it was a major issue. The lady issuing the rental car was extremely rude a coped an attitude with me while doing the paperwork for the car. When I brought the rental back to get my vehicle was told again 20 minutes till it was ready which turned into 2 hours and then was shuffled out the door quickly cause it was closing time. Very unimpressed with the service I received! Management wasn’t any better. Some serious changes need to be made. More

Went in for a door handle replacement. They had the part on hand, but a slight delay getting it installed as they chipped the window glass and had to also replace that. glass had to be ordered, I was given on hand, but a slight delay getting it installed as they chipped the window glass and had to also replace that. glass had to be ordered, I was given a rental and returned 2 days later to pick up my car. Everything turnedout well. More

I’m not sure, but I think it was her. She helped me fill out paperwork for a recall refund. Job well done by her. out paperwork for a recall refund. Job well done by her. More

My husband and I had a pleasant experience and will be returning in the future for another car because of the great service we received. returning in the future for another car because of the great service we received. More

Easy to work with. No pressure sales. Sam was great at letting us have space while still answering our questions. He recognized this is a big purchase and let us take the time we need to decide. The fin letting us have space while still answering our questions. He recognized this is a big purchase and let us take the time we need to decide. The financing portion, in which we worked out a price hit a small hiccup that upset me, but they were great and finding a mutual solution that worked out in a sale I am very happy with. The paperwork process was really fast once it was ready to start. More

From Mr.Gilchrist, to the sales team, to the men and women in the the service dept. Everyone has been very professional and have gone out of there way to help me out, l would not buy a Silverado from an women in the the service dept. Everyone has been very professional and have gone out of there way to help me out, l would not buy a Silverado from anyone else, thank you. More

You only had two men at the appointment desk it took awhile. Other than that all was great. Waiting room was clean . Cashier was pleasant, had nice smile. awhile. Other than that all was great. Waiting room was clean . Cashier was pleasant, had nice smile. More