Gilchrist Chevrolet Buick GMC Dealership Tacoma

Oil change Waited 2 hours before being told no filter in stock, picked up afternoon and check engine light on. Had to leave truck overnight to have corrected T Waited 2 hours before being told no filter in stock, picked up afternoon and check engine light on. Had to leave truck overnight to have corrected Tech should have saw light and fixed It was a loose connection More

Service department is great as always! Love coming there. Everyone is great! I enjoy having my vehicle serviced there. Devon was my advisor and he was very knowledgeable and kept me up to date as to what was Everyone is great! I enjoy having my vehicle serviced there. Devon was my advisor and he was very knowledgeable and kept me up to date as to what was going on with my vehicle. Service manager is great too! I would highly recommend anyone to come visit Gilchrist! More

Great Showed up for my appointment, they promptly processed my vehicle for its oil change and tire rotation. I may have sat in the waiting room for seems li Showed up for my appointment, they promptly processed my vehicle for its oil change and tire rotation. I may have sat in the waiting room for seems like only 30- 40 min. I was then brought my vehicle inspection report and was told my vehicle was now ready for me. They explained that my vehicle was in great condition and status overall was green. I checked out and was back on the road in hr. Great service. More

Exceptional Service Kristi Graham, Service Consultant, reviewed my truck’s service needs vs it’s long term care recommendations. Friendly, thorough and prompt in ensuri Kristi Graham, Service Consultant, reviewed my truck’s service needs vs it’s long term care recommendations. Friendly, thorough and prompt in ensuring work completed on time and explained to me afterwards. More

Fast and friendly They was pleasant and. Nice I’ll recommend anyone to come here to get they car serviced I didint have to wait long to get my car serviced They was pleasant and. Nice I’ll recommend anyone to come here to get they car serviced I didint have to wait long to get my car serviced More

Customer Care Abe sold my 90 year old grandma a 2013 Sonic LT and she loves it, which inspired me to buy a Cruze and now I am in a 2019 Chevy Trax. I purchased my Abe sold my 90 year old grandma a 2013 Sonic LT and she loves it, which inspired me to buy a Cruze and now I am in a 2019 Chevy Trax. I purchased my cars in Daytona Beach Jon Hall Chevrolet, their sales team and customer care team are really good, and working with Jon Hall is a great experience. I absolutely love Abe and if I lived in the area would have purchased my Chevy from him, he is awesome. The courtesy driver was so sweet, Kristy was very warm and hospitable, and Devon and Bob made me smile. I did not on the other hand enjoy my interaction with Dave. I expressed to Dave I wanted to see if my issue was corrected, but he insisted he knew the Issue was fixed, when in all actuality it had not for another 2 days because I traveled from Florida and I needed my car. Devon offered to go on a test drive with me to see if the issue was resolved, and he talked to Bob and they replaced my USB port it was skipping at first now it is perfect, and I can use my car play driving back to Daytona Beach. Thanks to your staff. More

engin problem the problem with my car was fixed. safety is very important to me good job I feel save driving my car Thank you ALL Angie E the problem with my car was fixed. safety is very important to me good job I feel save driving my car Thank you ALL Angie E More

Quick excellent service and free car wash coupon Always Good service very pleasant experience free oil changes for life and love the free car wash coupon Ryan and Mike very knowledgeable and helpful Always Good service very pleasant experience free oil changes for life and love the free car wash coupon Ryan and Mike very knowledgeable and helpful glad I bought my car at Gilchrist Chevrolet More

They listened to what I had to say! I explained my newly purchased 2017 GMC truck was having brake issues and give them the GM bulletin number and special warranty covering it. They fol I explained my newly purchased 2017 GMC truck was having brake issues and give them the GM bulletin number and special warranty covering it. They followed thru with diagnostic and repair and now my brakes work great! More

Only here because of the free oil changes Took my 2019 rig in to get the free oil change that was due. The appointment was at 1pm brought it in at 1230 and they drove my car in right away, th Took my 2019 rig in to get the free oil change that was due. The appointment was at 1pm brought it in at 1230 and they drove my car in right away, the service guys were great. It was around 215 that I hadn't received a call so I went in around 230 and noticed that my car was parked outside which was great because my 75 year old mom was driving me around. When I went inside the service guys were busy but directed me to the receptionist ladies.There was only one of them at that time busy with a customer so I waited patiently. About five minutes later the other receptionist lady walked in and I asked her if I could get the keys to my car since its parked outside. She talked to me in a condescending manner as if (I was her costumer) and said that" just because its parked out there doesn't mean its done" and "I just got back from lunch" again in a very condescending tone and manner. I told her I didn't want to know what she was doing I just want to get my keys and paper work and get out of here. The other lady got done with the person she was helping and got the paperwork and keys and handed it over the one with the attitude and then she practically threw the keys and paperwork at me. No have a good day no manners..... I believe both these ladies need more costumer service training or if they are having a bad day just go home. If it was my business I would just fire them, plenty of people need jobs! More