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Gilchrist Chevrolet Buick GMC Dealership Tacoma
Tacoma, WA
2,463 Reviews
Gilchrist was originally founded by James Gilchrist in 1927 when he opened a REO Motor Car Company dealership downtown.. In the 1940’s the dealership transitioned to selling Chrysler Plymouth automobiles. In the 1950’s the Gilchrist family added Borgward and Buick. James introduced his son, John Gilchrist Sr. into the automotive industry and John Sr. eventually became the dealer in the 1960’s. Opel was the next brand to be added during this time. John Sr. continued to serve the local Tacoma Community while raising his sons, John Jr. and Gary, into the industry. By late 1980’s the Gilchrist family had stepped away from all of the brands except Buick. John Sr. decided to grow from being just a Buick dealership to adding the Chevrolet franchise in 1988. In 1991 John Sr. passed the legacy along once again to his sons, John Jr. and Gary. In 2009 the Gilchrist family decided to grow the brand again and added GMC to the mix. After years of working in the dealership John’s daughter Stephanie and Gary’s son Nick have begun to transition the dealership into the fourth generation of Gilchrist’s. In the 90+ years of serving the local community, the Gilchrist family has been able to keep the dealership within the family and help countless other families get reliable vehicles at a great price.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,463 reviews
Verified Customer
February 17, 2025
SO happy with my positive buying experience at Gilchrist! My salesman, Zach was awesome! The purchase was seamless! From the time I walked in for a test drive until the final purchase of my new Buick Envisio My salesman, Zach was awesome! The purchase was seamless! From the time I walked in for a test drive until the final purchase of my new Buick Envision. Zach was professional and very knowledgeable. He knew of my situation and worked with me without being pushy. He got me exactly what I wanted and needed in a new car. More
by stacey
February 16, 2025
Quick, easy buying process… 2nd Car we’ve bought in the last 6 months from these guys.. Chloe and Tim were fantastic to work with.. last 6 months from these guys.. Chloe and Tim were fantastic to work with.. More
by timseek
February 16, 2025
Izzie, my sales person was quite friendly and nice. She is a delight to engage highly recommend.. She is a delight to engage highly recommend.. More
by Efkiv1425
February 16, 2025
On time service. Staff explained the work done and what is needed in the future. Staff explained the work done and what is needed in the future. More
by KAYT_RHIT
Employees Worked With
February 15, 2025
izzie and Steve were very helpful and accomadating to my needs 101 recommend persona here am sos happy be here they treating me like my family. I never thought that we have people so nice. needs 101 recommend persona here am sos happy be here they treating me like my family. I never thought that we have people so nice. More
by Sotomart
February 15, 2025
We came into Gilchrest and we got Zach Davis. Best salesman. Made it easy as pie! Great attitude coming in, no xx just straight to business. We would recommend anyone to see him! No complaints wh Best salesman. Made it easy as pie! Great attitude coming in, no xx just straight to business. We would recommend anyone to see him! No complaints whatsoever! More
by Robinettealexis32
Employees Worked With
February 15, 2025
Trustworthy informative work complete, customer service kind patience discount was very helpful with veteran price was extremely appreciated. kind patience discount was very helpful with veteran price was extremely appreciated. More
by danielodaniel
Employees Worked With
February 14, 2025
Izzie was very mindful of what I wanted and she did everything she could to close me with what I asked for and honestly that's all that matters! First big girl purchase ! everything she could to close me with what I asked for and honestly that's all that matters! First big girl purchase ! More
by marshaporter15
Employees Worked With
