Gilbert & Baugh Ford, Inc.

Even better the 2nd time! We purchased a truck from G&B a couple of years ago, and it was such a pleasant experience that we decided to check out their inventory when looking f We purchased a truck from G&B a couple of years ago, and it was such a pleasant experience that we decided to check out their inventory when looking for a new (to us) SUV. They had exactly what we were looking for on their used car lot, so we contacted the dealership, negotiated the deal (including trading in our old vehicle) and had the financing in place before we made the 3.5 hour drive over from Georgia. There were no surprises or extra add-ons when we got there; we just test drove the Expedition and signed off on the deal. Randy Baugh knows that folks don't have time to play the "let me check with my manager" game. His sales staff is straightforward and to the point - they respect their customers! We will continue to drive past 4 or 5 Ford dealerships between our home and Albertville just to do business with Gilbert & Baugh Ford! More

Excellent dealership in all categories. Absolutely the best dealership, in all aspects, I have ever dealt with. As example, I drive over 40 miles each way to use this dealership. I have seve Absolutely the best dealership, in all aspects, I have ever dealt with. As example, I drive over 40 miles each way to use this dealership. I have several options closer, but trust this dealership 100%. More

Great experience From the most courteous and friendly staff to whatever it takes to satisfy you as a customer. There is none better than Gilbert and Baugh Ford! Just r From the most courteous and friendly staff to whatever it takes to satisfy you as a customer. There is none better than Gilbert and Baugh Ford! Just run by and see the difference. They are second to none!!! More

Purchase Very good service by your sales team and overall staff. They were very friendly and the service was quick. We will be send referrals to them for futur Very good service by your sales team and overall staff. They were very friendly and the service was quick. We will be send referrals to them for future purchases More

My experience . I was very happy with the experience of purchase of the New Car. Everyone was so friendly & helpful at the Dealership of Gilbert Baugh . I would recom I was very happy with the experience of purchase of the New Car. Everyone was so friendly & helpful at the Dealership of Gilbert Baugh . I would recommend them to anyone for a new or used vehicle . Great group . More

Amazing I just want to say that the experience I had at Gilbert and Baugh was amazing. Randy Baugh along with David Wilbourn found me the perfect truck. The I just want to say that the experience I had at Gilbert and Baugh was amazing. Randy Baugh along with David Wilbourn found me the perfect truck. They went above and beyond to make me feel comfortable. I always have “purchase anxiety” and these men really helped with that. They whole team from owner, salesman, receptionist, finance, etc. and there were more, were absolutely an amazing, fluid team!!! I will be back with no hesitatation. Thank you, Steve Watwood More

Best available Randy Baugh is there to see that customers are taken care of in a fast friendly manner. Work desk ask before additional work is preformed. I have tw Randy Baugh is there to see that customers are taken care of in a fast friendly manner. Work desk ask before additional work is preformed. I have two Ford Edges When I buy my next car or truck it will be from Gilbert/ Baugh, Always satisfied with service or repairs. Eugene Berry More

Tail light on my F150 was replaced The service guys are always great, but this time they replaced my tail light in record time. It took all of 10 minutes. I hate waiting, so I was ver The service guys are always great, but this time they replaced my tail light in record time. It took all of 10 minutes. I hate waiting, so I was very pleased with the service this trip. This is simply the best service dept I have ever experienced and Guntersville is fortunate to have a dealer of this quality. Great job as always Randy. Paul Medlin More

excellent Always very friendly, work hard to get your business, facility is always clean, will work with you so that you get the vehicle you are looking for an Always very friendly, work hard to get your business, facility is always clean, will work with you so that you get the vehicle you are looking for and want More