Gilbert & Baugh Ford, Inc.

First let me start out by giving a HUGE THANK YOU to David Guffey, Lee Culpepper and my driver for the WIN! While viewing inventory online, I inquired about a vehicle that has just arrived on the lot. David Guffey, Lee Culpepper and my driver for the WIN! While viewing inventory online, I inquired about a vehicle that has just arrived on the lot. Mr. Guffey sent me photos right away and we worked a deal over the phone. Mr. Culpepper worked his finance magic and the deal was done. They even arranged to have someone drive the vehicle 3 hours back since I traveled alone. This by far is a true example of SUPERIOR customer service. If you value a dealership that really takes care of its customers, Gilbert & Baugh Ford will take care of your needs hands down! More

Salesman David Guffey was extremely courteous, helpful and friendly from the first minute we spoke on the lot. He introduced me to his boss Randy Baugh - who was very professional also. Together they ass and friendly from the first minute we spoke on the lot. He introduced me to his boss Randy Baugh - who was very professional also. Together they assessed my trade in value and went to work crunching numbers to make our deal successful. The gentleman in finance made all final requirements happen. And, thanks to a superb effort on all their part(s), I am fortunate to be driving my new Ford F150. Thanks to all of you on completing our transaction within three (3) hours literally. More

Excellent customer service from Gilbert and Baugh Ford! Everyone was very friendly and I will be a returning customer. Thank you all for everything! Everyone was very friendly and I will be a returning customer. Thank you all for everything! More

David Wilbourn of Gilbert & Baugh ford made the purchase of our F250 an easy experience. If you shopping for a new vehicle give them a look. of our F250 an easy experience. If you shopping for a new vehicle give them a look. More

Highly Recommend! I’m very pleased with used purchase! Very accurate online description of vehicle. Great sakes experience! Very accurate online description of vehicle. Great sakes experience! More

Sold my truck to Mr. Randy Baugh. He and his staff were very welcoming, kind, and helpful and made the entire process seamless. The next time I'm in the market for a vehicle, this will be my first stop. very welcoming, kind, and helpful and made the entire process seamless. The next time I'm in the market for a vehicle, this will be my first stop. More

David Guffey was excellent in helping me suprise my husband with a new ford truck . Everyone was really nice . He went through the truck showing us what all the features were. We will definitely use husband with a new ford truck . Everyone was really nice . He went through the truck showing us what all the features were. We will definitely use them again . More

Great Dealership! The whole staff was very friendly and accommodating. Drew was a great salesman and very patient with us. He helped us get our dream car! Highly recommend coming to this dealership! accommodating. Drew was a great salesman and very patient with us. He helped us get our dream car! Highly recommend coming to this dealership! More

After searching the internet for the car I wanted, I finally located the 2018 Lincoln Continental at Gilbert & Baugh. I called and spoke with Ken Williams and we discussed my trade. I drove nearly 4 hou finally located the 2018 Lincoln Continental at Gilbert & Baugh. I called and spoke with Ken Williams and we discussed my trade. I drove nearly 4 hours to the dealership and inspected the vehicle and we were able to finalize the deal. It was a very nice dealership and the vehicle was exactly as described. The owner, Randy Baugh came out and thanked me for making the drive down from Kentucky to purchase from their dealership and he gave me a Coke while I waited! The process was painless, they were extremely easy to deal with and before I left to head back, they filled the car up with gas! More

Great dealership!!!! No high pressure and friendly knowledgeable staff. Would recommend to anyone looking to buy a vehicle. I love the Ford truck I bought. Hope to get many years of service out of it. knowledgeable staff. Would recommend to anyone looking to buy a vehicle. I love the Ford truck I bought. Hope to get many years of service out of it. More