Gilbert & Baugh Ford, Inc.
Albertville, AL
Filter Reviews by Keyword
By Type
119 Reviews of Gilbert & Baugh Ford, Inc.
We had the BEST experience at Gilbert and Baugh Ford! We quickly found ourselves in need of a car for our daughter. Randy Baugh was so good to us! He introduced us to David Guffey and David made the unex We quickly found ourselves in need of a car for our daughter. Randy Baugh was so good to us! He introduced us to David Guffey and David made the unexpected purchase of a gently used car, a very easy experience. He is very laid back, no pressure, no stress, no hassles, no gimmicks, just straight forward! David is our new "go to" salesman and Gilbert and Baugh have new loyal customers! More
My purchase was professionally handled, thanks fellas. We have purchased several vehicles from them in the past . Nice hometown dealer. We have purchased several vehicles from them in the past . Nice hometown dealer. More
I had found a beautiful Ford 3500 pick up truck at a dealer in Milton Florida. However, when I called them back to purchase the vehicle, they had sold it to a dealer in northern northern Alabama. I cal dealer in Milton Florida. However, when I called them back to purchase the vehicle, they had sold it to a dealer in northern northern Alabama. I called is the dealer they had sold the vehicle to and persuaded them to hold the vehicle for my purchase. However, they had sent the vehicle for auction four days from then I was able to successfully convince them that I wanted the vehicle and would pay cash at their price, and they retrieve the vehicle for me, Mr. Randy Baugh at the Gilbert in Baugh. Ford were very kind and very accommodating and managed to get the vehicle back from the auction, and I have ultimately purchased that vehicle as well as one other vehicle that was in stock for my son and both of the vehicles were driven down to central Florida and delivered to me. Total sale was $185,000 in cash and paid to Gilbert in Baugh Ford. I cannot stress enough that Gilbert and Burford were professional and helpful and interested and helped me get two vehicles of my dream , for both myself and my son, there is nothing I can say to praise them more highly for helping me through a very difficult situation that was in most cases probably impossible to remedy. However, they did everything necessary were incredibly helpful and I have my two vehicles here in great shape , Gilbert and Baugh Ford is the premier dealer that I have ever done business with they went light years beyond even reasonable to make my situation happen. Great job, Randy and your staff. You really made my day, and the fact that your dealership is known for being the best dealership in the United States for its reputation and business like manner of operating is certainly a well-deserved accolade. Thanks again for a great result, and I look forward to doing business with you again in the future. As far as I am concerned, you are the only dealership that I will do business with ever again, thanks again guys for a great result . More
From past experience, I'm pretty pessimistic when it comes to car dealers, and I've *never* left a car dealer feeling great about a purchase… until today! The team at Gilbert & Baugh Ford in Albertville comes to car dealers, and I've *never* left a car dealer feeling great about a purchase… until today! The team at Gilbert & Baugh Ford in Albertville, AL took such great care of me and went above and beyond to give me confidence in my purchase. From beginning to end, the experience was very pleasurable and it felt like I had family members taking care of me. Thank you to Mr. Randy Baugh, Kyle Baugh, Jim Wyckoff, Rickie Dobbs, and Mrs. Rhonda for the exceptional service and care you gave me. I couldn't recommend this company more! More
Drew and Jim are great to deal with! I’m a repeat customer and they haven’t let me down! I highly recommend purchasing your next vehicle here. I’m a repeat customer and they haven’t let me down! I highly recommend purchasing your next vehicle here. More
Doing business with G & B is like being with family. This was my 2nd vehicle from this business. I am quite certain my 3rd will be purchased here as well. This was my 2nd vehicle from this business. I am quite certain my 3rd will be purchased here as well. More