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Giant Recreation World RV of Palm Bay

Palm Bay, FL

3.9
173 Reviews

1355 Culver Drive NE

Palm Bay, FL

32907

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173 Reviews of Giant Recreation World RV of Palm Bay

July 19, 2019

Awesome First Experience I worked with Elizabeth and was more than satisfied with the entire experience. It started with a detailed email from her stating that she had just r More

by dentharp@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I unfortunately don't remember the gent that did the walk through but he was also excellent. The finance person is not listed here.
Sep 05, 2019 -

Giant Recreation World RV of Palm Bay responded

Thanks so much for the kind words, I will let Elizabeth know that her efforts are appreciated. CEO-Larry

July 01, 2019

BUYER BEWARE! TERRIBLE SERVICE & ATTITUDES I would give zero stars if I could. Giant Recreation World is the absolute worst and I regret buying a trailer from these folks and if I could go back More

by IAMMARTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Page
Aug 07, 2019 -

Giant Recreation World RV of Palm Bay responded

Richard, this is Larry McNamara-CEO. I really hate hearing about this type thing. Communication has always been an issue and we actually hired a full time person in Palm Bay to contact all customers weekly with a recap of what is happening with their rig. He was in place however when you had the work done on your unit so I will have to follow up with him to see where things were missed. There was also no comments attached to your work order so that tells me that there was no communication. That location is excessively busy and you are correct in that they are a month out before they can schedule a new appointment. Because of this, and the fact that it seems to be the norm we are working on expanding the service department there with the 5 undeveloped acres on the south side of the property. As far as the warranty forever-that is awesome and if you have any covered component problems you will find that out. No deductible, no hassles, etc. My records only show that you have visited our Palm Bay location twice since your new unit warranty lapsed and those were for the annual maintenance. Please give us one more chance when you require any service again so you can let me know if we are improving.

June 08, 2019

staff I believe the staff at this location are very honest, helpful, and more Dewayne was my salesman and he never left my side with my purchase of a 26 ft More

by Debbie1890
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Delivery person forgot name, Dewayne Carter, Tom Sherman, Tony Niarhos, Forrest Anders
June 06, 2019

RV Damage Repair Took my 5th wheel in for repair of right rear body damage. Jimmy, a maintenance man, made my RV look like brand new! Awesome job, Jimmy! Thank you ver More

by JoeAMMO1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Harmon ,5 Stars, great to work with!, James Lawson
June 05, 2019

Our experience Steve Yoder is a very knowledgeable and patient individual starting when we first called looking for a coach he works to order details with us all the More

by Mel Pio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd, Steve Yoder
June 03, 2019

Excellent sales and service We have purchased two RVs from Giant Recreation World. Both times the experience and after the sale service has been excellent and continues to be ex More

by Ralph the RV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry McNamara, Patrick White, Joe McNamara, Tom Sherman, Kim Smith
May 23, 2019

Service Department very good! After waiting a month and a half for a scheduled appointment, Chuck in the service department and Steve as a service technician excelled! During More

by JonB12
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck, Steve, Lisa Cantlon
May 10, 2019

Warranty Work on Toy Hauler Work and Play for brought in for warranty work even though RV wasn’t purchased from Giant RV World. Justin completed the work, was very helpful, and More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
March 10, 2019

Frujstrating - But all problems finally resolved. Never had so much difficulty getting service on any type of vehicle I've owned let alone a 2018 new travel trailer with a "lifetime warranty"\. It fin More

by rsmith2677
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick White, Kim Smith
November 12, 2018

Best dealership we have been in. Stopped by this dealership and were immediately impressed with the overall appearance of the place. It was clean, the personnel were friendly, and th More

by Walt & Sue
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Aguirre
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