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Giant Recreation World RV of Palm Bay

Palm Bay, FL

3.9
173 Reviews

1355 Culver Drive NE

Palm Bay, FL

32907

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173 Reviews of Giant Recreation World RV of Palm Bay

April 03, 2017

Awesome experience presale, during sale, and after Palm Bay dealership is an awesome place with a focus on service. We had and continue to have a great experience purchasing our new Rv. More

by Mmj4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dewayne Carter, Kim Smith, Jimmy Turner, Chris Smith
March 25, 2017

Check out Giant Recreation World in Palm Bay, FL The folks at Giant Recreation World in Palm Bay are great to work with. Steve, Marshall, Jimmy, Chris and Lee . . . a big thumbs up to each of you! More

by Linda H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marshall Page, Lee, Patrick White, Steve Yoder, Dewayne Carter, Tim Heller, Tom Sherman, Jimmy Turner
February 20, 2017

NON-PRIORITY CUSTOMERS My husband and I visited your facility on 2/11/17. We had attended the RV show which was held at the Melbourne Square Mall and wanted to review what More

by Karen Atkinson
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Yoder
Feb 20, 2017 -

Giant Recreation World RV of Palm Bay responded

Mrs. Atkinson, my name is Patrick White, General Manager for Giant Recreation World RV of Brevard. Please except my apology, unfortunately with the expansion we have found ourselves to be shorthanded and have not been able to provide the customer service to all our customers that they deserve. Steve has been with us for several years and I don't believe he intentionally provided poor service or that it had anything to do with when you intend to buy, he/we will need the business in 6 months as much as now, but he was probably overwhelmed, that doesn't excuse it and the fact it left you feeling that way it is unacceptable but I am actively working to try to prevent this in the future and currently looking for Sales Professionals to help keep this from happening. If you and your husband would be willing to give us another opportunity please email me directly patrick@grwrv.com and I will have a gas card for you and buy you lunch for your time, I will also make sure we have one of our most attentive and knowledgeable RV Consultants available. Owning an RV is supposed to be fun and enjoyable, most people have saved or planned for most of there life for this purchase. Our Goal is for that purchase to be as fun and enjoyable as the camping experience, I apologize again for not providing that experience for you and your husband. Please contact me directly if I can be of any assistance. Patrick

February 07, 2017

absolutley zero service after the sale! I purchased an RV December 2015 used it twice and then planned a long trip (6500 miles) in July 2016. I started the generator the day we were to leave More

by spiritus143
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Patrick White, Dewayne Carter, Tim Heller
February 05, 2017

Excellent This is our first travel trailer. We went to several dealerships. From sales to set up and finance we were treated as if we were the only ones there. More

by Patti2017
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris, Mike (not sure last names, Jimmy Turner, Tony Niarhos
January 30, 2017

Monaco Dynasty Purchase This is our second purchase of a class a motorhome from Giant Recreation World. Both times have been a good experience and the sales staff have been a More

by RWI266
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick White, Ed Marusa, Steve Yoder, Brian Frein, Jimmy Turner
January 27, 2017

Was a great experiance. Great people to work with. From the time we walked through the front doors to signing the papers for our used but really new RV was a great experiance. I am sure we will enjoy i More

by Lonnie
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Marusa, Dewayne Carter, Ron Henry, Jimmy Turner
January 20, 2017

2017 CEDAR CREEK COTTAGE Great staff at their new Palm Bay site. Happy employees equates to a great buying experience. Thanks to all and I wish you a successful 2017 :) More

by rich6335
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick White, Steve Yoder, Jimmy Turner
January 16, 2017

Thanks to all I was interested in moving up to a Class A motor home after having several Class C's over the year. All personnel involved where pleasant and very pro More

by davis, ronald
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick White, Ed Marusa, Ryan Kremelberg, Jimmy Turner
January 16, 2017

Tiffin purchase We could not be more pleased with our purchase. This was our fourth purchase of a recreational vehicle and I have to say it was the best. We traveled More

by Kizzy0215
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Marusa, Brian Frein, Jimmy Turner
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