Giant Recreation World OB

Great experience The service was fantastic everything done as expected and diligently I would recommend their service and repair to anybody top-of-the-line thanks agai The service was fantastic everything done as expected and diligently I would recommend their service and repair to anybody top-of-the-line thanks again giant recreation world More

Awesome guys Easy buying experience. No back and forth hassle. Guys did a great job delivering the u it as well. Shout out to Tommy for the great experience. Phil Easy buying experience. No back and forth hassle. Guys did a great job delivering the u it as well. Shout out to Tommy for the great experience. Phil is awesome super easy to work with and fixed an issue immediately. Great guys More

Above and beyond The shifter connection had come apart under the dash (Ford Issue). I called Tommy and Phil and they sent Kevin from service up to rescue us. After sev The shifter connection had come apart under the dash (Ford Issue). I called Tommy and Phil and they sent Kevin from service up to rescue us. After several attempts, he finally got the transmission into Drive....he stayed right behind us all the way back to the dealership. Each attempt required him to a crawl under the RV and manually change the shifter. We got back to the dealership and he repaired the disconnected shift linkage by taking the dash apart......Just fantastic customer service!!! We would have never received this personalized customer service if we had bought an RV from the "Parking Lot" sales promotions. Go to a reputable dealer....Giant Recreation is the BEST!!! More

Smooth operation/sales We brought our GRW 2015 Apex/Coachman in for service and mentioned I needed more room for I am a Disabled Vet. Wendy was very helpful as she was with We brought our GRW 2015 Apex/Coachman in for service and mentioned I needed more room for I am a Disabled Vet. Wendy was very helpful as she was with our service and prior purchase, we were then introduced to Johnny a salesman who was also a cheerful man with many stories. In the rain Johnny, my wife and I dodged the rain for an hour off and on. He made the adventure pleasant and after several showings he made my wife very happy with the last one. A freedom 32 footer w/3/slide outs ,lots of storage, very roomy ,nice bath and bedroom, plus a couch(fold out, two swivel recliners, dinette table, island kitchen, large flat screen tv) fireplace/heater and so much more."SOLD". Rhichard in service was so detailed and went above and beyond to have everything in top notch condition, as was Doug in sales. Richard, Johnny and Doug made sure our new RV was ready to go and they did an outstanding job.David in finance was a smooth operation and helped us along with Johnny (sales) get the most bang for our buc. We were given a 200 dollar coupon for the store and we met Julie in the store who helped us with some last minute goodies and an additional 10% savings. From the moment we entered till we left everyone met us with courtesy and all were very helpful and not pushy for a sale but to help us make the right decision and we are thankful and very happy. That is how you do good business. Thank you to all Roxane and "Ranger" James Tyler. PS. I have and will continue to refer our friends and theirs to visit /purchase a RV from GRW Ormond Bch. More

Apex Nano We purchased the Apex Nano from New York and signed the paperwork once we arrived in Florida. The entire process was smooth and pleasurable. We will d We purchased the Apex Nano from New York and signed the paperwork once we arrived in Florida. The entire process was smooth and pleasurable. We will definitely be using GRW in the future. More

1st RV Went to GRW after visiting a few other dealerships and found a pre owned travel trailer that had the features and price that we were looking for. Denn Went to GRW after visiting a few other dealerships and found a pre owned travel trailer that had the features and price that we were looking for. Dennis assisted us in finding the unit that was right for our needs. Doug went the extra mile and delivered the unit the next morning. Great service! More

Just a great experience! We met Matt on a Sunday afternoon "drive by," i.e we really hadn't planned to stop in. That was 4 or 5 months ago, and we were totally candid with hi We met Matt on a Sunday afternoon "drive by," i.e we really hadn't planned to stop in. That was 4 or 5 months ago, and we were totally candid with him that we were just exploring this idea and starting our due diligence. He said that was fine and then took us through 4 Class A's, which is what we thought we wanted. We spent the next few months visiting other dealers but always came back to Matt as our ideas evolved...through 5th wheels back to Class A and ultimately to a new or used Class C, which is what we bought! Can't say enough positive stuff about the whole Giant Rec World team. Matt has the patience of a saint and the product knowledge that far outshined any of his competitors. Doug did an exceptional walk-through/explanation of the coach on delivery; Dan in parts was amazingly accommodating; and Dave in finance made that part of the process as painless as possible! Great team, great place to do business. More

30 RLS I decided that it was time for a larger camper. We upgraded into a 30 RLS 5th Wheel. Excellent customer service, the sales team spent the afternoon ma I decided that it was time for a larger camper. We upgraded into a 30 RLS 5th Wheel. Excellent customer service, the sales team spent the afternoon making sure we were in the model we needed. It was nothing but a professional experience from start to finish. More

Great experience. Made a large purchase very enjoyable and Phil, cowboy and Doug were all amazing to work with. A special thank you to Doug for an outstanding delivery. He was very patient and thorough in the Phil, cowboy and Doug were all amazing to work with. A special thank you to Doug for an outstanding delivery. He was very patient and thorough in the delivery and explanation of our new coach. Cowboy and Phil were awesome too. They went out of their way to make sure we understood everything and was happy with the deal received. More

new customer purchase All the personnel were courteous and informative. As newbies, we asked many questions about our purchase and were made comfortable with the responses. All the personnel were courteous and informative. As newbies, we asked many questions about our purchase and were made comfortable with the responses. During our walk-thru, Doug Rogers took time to answer our questions and patiently demonstrate various functions . We never felt hurried. During a couple impromptu visits to the dealership, Dennis Miller gladly stepped forward to answer questions in the absence of our salesman. More