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Gettel Stadium Toyota - Service Center

Tampa, FL

4.4
736 Reviews

736 Reviews of Gettel Stadium Toyota - Service Center

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April 11, 2024

I have always gone to this dealership for more than two decades in spite of the long distance. There are two dealerships that are closer to my residence but my service advisor has always been attentive to More

by DIAFYANGCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Gettel Stadium Toyota responded

Thank you for taking the time to share your positive experience with us at Gettel Stadium Toyota! We're thrilled to hear that Michael's professionalism, knowledge, and commitment to customer service made your visit to the service department smooth and stress free. We're proud to have him on our team. Your review means a lot, and we appreciate your kind words. If you ever need assistance or have further feedback, don't hesitate to reach out. Thank you for choosing Gettel Stadium Toyota!

April 10, 2024

Not pleased about the fact that there aren"t any coupons available except the ones printes especially for Gettel. We used the ValPack ones for years and felt the savings were good. The tire rotation took More

by PATISMITH.1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Gettel Stadium Toyota responded

We are sorry to see that you had a poor experience at our dealership. We strive to provide exceptional service to all our guest and we are disappointed that we fell short in your case. Please reach out to our Service Manager Efrain Abreu at (813) 872- 0147 ext. 50101 if you would like to further discuss your experience and ways to move forward. Thank you for your time.

April 10, 2024

Since Gettel bought Stadium the level of service is much less personal. Came in for oil change and tire rotation…was literally out of my car for less than a minute when a sales rep pushed me to trade in my More

by RWM4FSU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Alem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Gettel Stadium Toyota responded

Thank you for leaving us feedback, we apologize for the inconvenience you experienced during your recent visit. We take feedback seriously, and we appreciate you bringing this to our attention. We have passed along your review to our management team. We make every effort to make every experience here 5-stars. We apologize we fell short on the experience you had with us.

April 08, 2024

Everything was good until I looked in detail at my invoice. I noticed a car wash charge for $2 which I thought was free. So ok fine but my car was still dirty so I know they didnt wash my car. I will More

by MAX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Gettel Stadium Toyota responded

We apologize for the inconvenience as we do strive to provide the best service to our customers. On the invoice you received after your service, it shows all charges and the description for all charges, and near the bottom will show the reimbursement of the charge as it is a complementary service. Please let us know if you have any other questions regarding your invoice.

April 08, 2024

This dealership is centrally located in Tampa making it a convenient location for repairs. The waiting area is large with all the things to making your wait comfortable. More

by Psm5793
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Gettel Stadium Toyota responded

Thanks so much for your positive rating for your recent visit to Gettel Stadium Toyota. We really appreciate your business and helping to share the word about Gettel Stadium Toyota.

April 07, 2024

Couldn’t print sticker for tag. Nobody returned calls. Had to get ourselves from dealership More

by cwkoegler
Recommend Dealer
Yes
Employees Worked With
Taurian Shropshire
Apr 08, 2024 -

Gettel Stadium Toyota responded

We are disappointed to hear that this was your experience with us. We have passed along your review to our management team. We make every effort to make every experience here 5-stars. We apologize we fell short on the experience you had with us.

April 04, 2024

As always Michael Hare, is very friendly and always paying attention to details. For his excellent and exceptional service is the only reason I am still taking my two cars to your dealership, although More

by AMARTI2235
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Gettel Stadium Toyota responded

Thank you for taking the time to share your positive experience with us at Gettel Stadium Toyota! We're thrilled to hear that Michael provided exceptional customer service. We're proud to have him on our team. Your recommendation means a lot, and we appreciate your kind words. If you ever need assistance or have more feedback, don't hesitate to reach out. We hope to serve you again in the future! ☺

April 04, 2024

I believe I may have sent in a bad review, that was meant for Westley Chappel Toyota please except my apology this one is correct.. More

by FRAZIER.PAYTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Caribe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Gettel Stadium Toyota responded

Thank you so much for taking the time to make this correction. We greatly appreciate your business and look forward to serving you again in the future! ☺

April 02, 2024

Amber is great to deal with in the service dept. She is knowledgeable and is great at keeping you updated More

by ANGBEL25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Gettel Stadium Toyota responded

Thank you for the 5-star review! We're thrilled to hear about your positive experience with Amber at Gettel Stadium Toyota. Ensuring our customers are updated and well taken care of is a top priority. We appreciate your kind words and are grateful for the opportunity to assist you. If there's anything more, we can do for you, please don't hesitate to reach out. Thank you for choosing Gettel Stadium Toyota!

April 02, 2024

The representative explained to me exactly the conditions of my breakers and offered me the option of having it installed paying 3 months without interest More

by mdonates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Caribe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Gettel Stadium Toyota responded

We're thrilled to receive your 5-star review! It's fantastic to hear that our service team at Gettel Stadium Toyota was able to assist you efficiently. Thank you for choosing us for your automotive needs and we look forward to serving you again in the future! ☺

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