
Gettel Stadium Toyota
Tampa, FL
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1,053 Reviews of Gettel Stadium Toyota
Everyone knew what they were doing except for the individual that went to get my car when service was finished I was looking at my car as the individual took off in the opposite direction to talk w individual that went to get my car when service was finished I was looking at my car as the individual took off in the opposite direction to talk with another employee then he went into the service bay and then finally went to retrieve mr car. Also the car wash I was asked if I wanted was never done. Besides that the experience was pleasant More
Check in was a mess-took over 20 minutes to start to check in, then was told was going to be almost 2 hours past my appointment time to start service. I couldn’t wait that long for a tire rotation (was check in, then was told was going to be almost 2 hours past my appointment time to start service. I couldn’t wait that long for a tire rotation (was told they were overbooked) that I had an appointment for. I rescheduled and check in was better, slightly. Service was good, but the small things, which made the 1 hour drive to Stadium Toyota bearable (who wants to wait at a dealership for oil change/service) weren’t there-had to ask for car wash afterwards (and my truck was just as dirty after), walked for place to place to pay, etc. If what I could see was a cluster f***, what does that say about what I couldn’t see. My experience with “Gettel” Toyota, was no where near the quality I got from “Stadium” Toyota. By the way, my service manager did a very good job, in spite of the tidal wave going on around him. More