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Gettel Acura - Service Center

Sarasota, FL

4.6
733 Reviews
Call Service Center (941) 343-5700

733 Reviews of Gettel Acura - Service Center

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June 12, 2024

Service is always great at Gettel Acura. My service manager is wonderful. I had the Auto Butler service done and my car looked brand new inside and out. More

by Steven.buczak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 15, 2024 -

Gettel Acura responded

Steven.buczak, we're so glad that we were able to go above and beyond your expectations! Thanks for the wonderful review!

June 12, 2024

The Service is always excellent at Gettel Acura. The Auto Butler service was on time and nicely done. More

by Bob M
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Auto Butler
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Jun 15, 2024 -

Gettel Acura responded

Hi Bob M, thank you for taking the time to leave a review for us at Gettel Acura. We're happy we could meet your expectations! Thank You, Kevin Allen, Gettel Acura

May 31, 2024

Well organized service center. Comfortable waiting area with coffee and snacks. Professional environment. Great selection of cehicles More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Mere
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2024 -

Gettel Acura responded

Joe Excellent! Thank you for taking the time to share your Service Experience here at Gettel Acura with Jorge. We appreciate you allowing us the opportunity to serve you and look forward to assisting you in the future. Have an Amazing Day! Zachary Blaugh General Manager Gettel Acura 941-343-5700 Zblaugh@gettel.com

May 31, 2024

The Acura dealership has been excellent. The sales and service is top notch and pricing has always been competitive. I highly recommend them in every respect. More

by jerry.lashower
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 01, 2024 -

Gettel Acura responded

Jerry Exceptional! Thank you for taking the time to share your experience here at Gettel Acura with our Sales and Service teams. We are committed to building lasting relationships and look forward to serving you and your friends and family with all their automotive needs. Have an Amazing Day! Zachary Blaugh General Manager Gettel Acura 941-343-5700 Zblaugh@gettel.com

May 30, 2024

Took car in for oil change and Auto Butler reapplication. Service was completed within stated time frame. Service personnel were very pleasant, went over everything with us before leaving. Always a pleasure More

by JAMESGANGCT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Mere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2024 -

Gettel Acura responded

JAMESGANGCT Exceptional! Thank you for taking the time to share your Service Experience here at Gettel Acura with Christine and Jorge. Our commitment is to serve well and we appreciate the affirmation. We look forward to assisting you in the future. Have an Amazing Day! Zachary Blaugh General Manager Gettel Acura 941-343-5700 Zblaugh@gettel.com

May 27, 2024

A great dealership in the past … one in which I have purchased 3 Acura’s for my son’s & I within the last 7 years. Now with a Service Dept … that has lost its way. More

by michaelbythesea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept
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May 29, 2024 -

Gettel Acura responded

Michaebythesea I am disappointed to hear that your recent service experience was less than what we desire it to be. When you are available please contact me so we can discuss how we can prevent from losing our way and serve you best. Zachary Blaugh General Manager Gettel Acura 941-343-5700 Zblaugh@gettel.com

May 27, 2024

Awesome dealership and service. Thorough, quality work at a fair price. Gettel Acura Service ROCKS ! More

by A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Gettel Acura responded

AWESOME FEEDBACK! Thank you for taking the time to share your service experience here at Gettel Acura with Kimber. Our Service Team works hard to serve well! We are thankful you choose to bring your business to us and look forward to assisting you in the future. Have an Amazing Day! Zachary Blaugh General Manager Gettel Acura 941-343-5700 Zblaugh@gettel.com

May 26, 2024

I already sent one review in and i will do the one from the MFg. when it comes, Christine is excellent , super service. Now stop with the requests for reviews. More

by dfwalsh97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2024 -

Gettel Acura responded

dfwalsh97 THANK YOU! We appreciate you taking the time to share your Service Experience here at Gettel Acura with Christine. Our commitment is to serve well and Christine takes great pride in doing so. We will review the requests to share your experience so they are not a nuisance. Have an Amazing Day! Zachary Blaugh General Manager Gettel Acura 941-343-5700 Zblaugh@gettel.com

May 23, 2024

Gettel Acura is always professional and works hard to get you in and out within a reasonable time. More

by S132024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 01, 2024 -

Gettel Acura responded

Outstanding! Thank you for taking the time to share your experience here at Gettel Acura with Christine and the Service Team. It is important to us that we serve well! We look forward to assisting you with all your automotive needs in the future. Have an Amazing Day! Zachary Blaugh General Manager Gettel Acura 941-343-5700 Zblaugh@gettel.com

May 20, 2024

This is now the 3rd requested review. I am over them. Just do your job well, please your customers, and quit focusing on ratings. I am a professional who has now become annoyed by your re More

by jshwayder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Fazio
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Jun 01, 2024 -

Gettel Acura responded

jshwayder Thank you for taking the time to share your experience with us here at Gettel Acura. I am disappointed to hear that the review links have been excessive. I will make sure we review our process to prevent any future annoyances. We appreciate you bringing this to our attention. Have an Amazing Day! Zachary Blaugh General Manager Gettel Acura 941-343-5700 Zblaugh@gettel.com

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