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Gettel Acura - Service Center

Sarasota, FL

4.6
733 Reviews

733 Reviews of Gettel Acura - Service Center

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March 06, 2024

I've had two service experiences with the dealership and both times the experience was outstanding. Everyone was very responsive and had a can-do attitude. More

by Lhoover1149
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly Heath
Mar 14, 2024 -

Gettel Acura responded

Outstanding is exactly what we love to hear, Thank you for taking the time to let us know how our team is doing. We strive on ensuring we deliver that "5-Star" experience to every client. Zachary Blaugh General Manager 941-343-5700 ZBlaugh@Gettel.com

March 02, 2024

Gettel always provides excellent customer service. I've driven Acura's for more than 25 years because of their service department More

by SWATTS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Gettel Acura responded

Thank you for visiting us again and sharing this valuable feedback. We appreciate your loyalty and continued trust in our Acura team. Our entire team here at Gettel Acura works hard to deserve your loyalty. Zachary Blaugh General Manager 941-343-5700 ZBlaugh@Gettel.com

February 26, 2024

She explained what they were going to do and how long it would take. They fixed the problem More

by BIZEDEB1
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly Heath
Feb 29, 2024 -

Gettel Acura responded

Thank you for the 5-Star response, Our team will always be here to fix your problems! Please don't ever hesitate to reach out to our team. Zachary Blaugh General Manager 941-343-5700 ZBlaugh@Gettel.com

February 24, 2024

Wait time was approx. 2 1/2 to 3 hours with service and detailing, Christine offered to get an Enterprise vehicle but I was OK waiting. She checked on me several times an More

by EGURILE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Gettel Acura responded

Thank you for taking a moment to share your experience at Gettel Acura. We are so pleased to hear you found our team to your liking, We look forward to welcoming you back again soon. Zachary Blaugh General Manager 941-343-5700 ZBlaugh@Gettel.com

February 24, 2024

Pleasure to deal with Kept me informed as to progress of service And offered loaner car when it was going to take more time than anticipated More

by ELPLPD
Recommend Dealer
Yes
Employees Worked With
Christine Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christine Hoffman
February 23, 2024

On time, courteous, friendly, and clean! All of your folks are extremely helpful and friendly! More

by stretton_gramlich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Mere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Adams, Michael Fazio
Feb 29, 2024 -

Gettel Acura responded

Stretton, We appreciate you for coming back to our team continuously, You are a fantastic client and you are always welcome here! We hope to see you in the near future Stretton. Zachary Blaugh General Manager 941-343-5700 ZBlaugh@Gettel.com

February 19, 2024

Everyone at the dealership was very helpful and pleasant. Had an oil change and tire rotation. More

by Jwarren298
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Quinn
Feb 22, 2024 -

Gettel Acura responded

We appreciate you using our Service team and look forward to inviting you back, Please don't hesitate to reach out to our 5-Star team for all of your automotive needs. Zachary Blaugh General Manager 941-343-5700 ZBlaugh@Gettel.com

February 16, 2024

Great customer service. Immaculate & well organized. Super friendly and helpful staff. The car is always returned spotless More

by flnypd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Quinn
Feb 21, 2024 -

Gettel Acura responded

Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each job. Zachary Blaugh General Manager 941-343-5700 ZBlaugh@Gettel.com

February 15, 2024

I didn’t appreciate being solicited by a man introducing himself as being part of the service department, asking me to buy a new car because I might not be comfortable speaking to a salesman. More

by shannon_3116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Quinn
Feb 21, 2024 -

Gettel Acura responded

Shannon, Our team never wants to make anyone feel uncomfortable so I apologize on behalf our team. We hope we are able to invite you back into our for future Service. Zachary Blaugh General Manager 941-343-5700 ZBlaugh@Gettel.com

February 11, 2024

I was very pleased with service. The detailing of the care made it look brand new. Sidney kept me updated on the progress and it was complete in a,shorter time than quoted. More

by TOM@TOM-PERKINS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Gettel Acura responded

Nothing better than a squeaky clean Car Tom, Except your 5-Star review! Thank you for taking the time to recommend our team, We look forward to seeing you back in the future. Zachary Blaugh General Manager 941-343-5700 ZBlaugh@Gettel.com

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