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Gettel Acura

Sarasota, FL

4.7
1,482 Reviews
Gettel Acura is proud to serve Sarasota & the entire West Coast of Florida with quality new Acura's, as well as, a wide variety of Certified used vehicles. With models like the ILX, TL, MDX, TSX, RL, RDX and ZDX, we have something for every taste and need. Come visit us at 4891 Clark Road in Sarasota, FL to see our vehicles and take one for a test drive. Gettel Acura is not just your Sarasota Acura dealership; we also provide a full line of services dedicated to our Florida customers. From Acura car repairs performed by expert mechanics, to OEM Acura auto parts, to car loans, Gettel Acura is the smart choice for your automotive needs. Come in and say hi!
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4891 Clark Rd.

Sarasota, FL

34233

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Showing 1,482 reviews

October 19, 2023

This dealership took care of my alignment and washed my car thoroughly. Thank you for your service More

by LORIAJURIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Quinn
Oct 21, 2023 -

Gettel Acura responded

Thank you for your kind words and your 5-star rating Loria. We appreciate great clients like yourself and look forward to having you back in the future. Brian O'Connor, General Manager 941-343-5700 Boconnor@Gettel.com

October 17, 2023

Overall a good experience. A little confusion on the financing and warranty, but everything was worked out in the end. Jaxson was very helpful and did a great job More

by robpmuise
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaxson in sales and Michael I believe in finance
Oct 21, 2023 -

Gettel Acura responded

Thank you for coming in Rob and working with us on your new vehicle! We appreciate the opportunity to work with you and I am glad everything was cleared up in the end. You bought an awesome RDX and it will last you for the years to come, Congratulations again! If we can be of any assistance in the future feel free to reach out to our team. Brian O'Connor, General Manager 941-343-5700 Boconnor@Gettel.com

October 16, 2023

I plan to keep using Gettle Acura service--to prove it I just bought a new/used 2019 RDX. More

by rwmcem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Quinn
Oct 21, 2023 -

Gettel Acura responded

Congratulations on your new RDX! We look forward to continuing our Acura relationship here in our service department. If you may have questions on your new vehicle or if you may have questions please feel free to reach out to our team. Brian O'Connor, General Manager 941-343-5700 Boconnor@Gettel.com

October 16, 2023

Great service for great cars! Reliable and trust worthy. Wish Acura didn’t drop the hybrid models…stupid decision, especially since Honda still provides that option. More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Mere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2023 -

Gettel Acura responded

Thank you for the 5-Star overall review! Acura makes a great brand and truly make a wonderful product. In the future we are expected to go more towards electrifying our lineup so keep your eyes open! If we can ever help in the future please do not hesitate to reach out to our team. Brian O'Connor, General Manager Bonconnor@gettel.com 941-343-5700

October 15, 2023

Gettel Acura has. The best service department. I have brought both my Acura and mi wife's VW to them for oil changes and we've bought tires for both cars from them. B More

by alanmsrq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Quinn
Oct 21, 2023 -

Gettel Acura responded

Alan, Thank you for the awesome review regarding Maddie, I will make sure your kind words are passed on. I am super happy to hear my team going above and beyond and we are lucky to have great clients like yourself. Our locations services all make and models and I appreciate you trusting our team with your vehicles. Please come back in the future, We look forward to assisting you. Brian O'Connor, General Manager 941-343-5700 Boconnor@Gettel.com

October 14, 2023

Jeff was fabulous! He was fair and very pleasant to deal with, we enjoyed the experience. More

by carynman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Thompson
Oct 21, 2023 -

Gettel Acura responded

Thank you for the awesome words Caryn, I will pass it onto Jeff. Congratulations on your Mustang! We appreciate you trusting us with your business and hope we are able to work with you in the future again. If you may have questions or if we can assist in Sales, Service or Part's please don't hesitate to reach out to our team, Congrats again! Brian O'Connor, General Manager 941-343-5700 Boconnor@Gettel.com

October 13, 2023

The process was easy and simple didn’t take too long to complete and mady was excellent she went above and beyond to make sure everything was done correctly More

by Dwight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Quinn
Oct 21, 2023 -

Gettel Acura responded

Dwight, We appreciate you using our service dealership and appreciate the 5-star rating. We strive on making sure every client is taken care of Fast & Efficiently. Please if we can be of any assistance feel free to reach out to our team, Thank you again! Brian O'Connor, General Manager 941-343-5700 Boconnor@Gettel.com

Oct 22, 2023 -

Dwight responded

I appreciate gettel Acura alot and will definitely come back again

October 11, 2023

Did not reset my oil life indicator and did not inflate tires evenly for preasure More

by Gharloff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christine Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2023 -

Gettel Acura responded

I do apologize that these items were not handled when you were here. I also apologize as I can not decipher your contact information based on your username as I would like to discuss your visit with you in more detail. Please contact me directly at 941-343-5700 or boconnor@gettel.com as I would like to discuss your visit with you and how I can help make things right. Please contact me at your earliest convenience, Brian O'Connor General Manager boconnor@gettel.com 941-343-5700

October 09, 2023

The service department has always been top shelf. Friendly, courteous and professional. Everyone I have worked with in service, especially Kimber and Christine have been great. More

by PHANRAHAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2023 -

Gettel Acura responded

Thank you for taking the time to leave us a 5-star review. We are glad to hear you are satisfied with your experience with Kimber and our team. Please let us know if there is anything further we can do to assist. Brian O'Connor General Manager Gettel Acura boconnor@gettel.com (941) 343-5700

October 03, 2023

Why would you charge a 3% surcharge for using a credit card? Your labor and parts rates more than compensate you for someone using a credit card. If I knew I was going to be charged an additional 3% I wou More

by pcirelli9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christine Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2023 -

Gettel Acura responded

We do apologize that we made you feel that way after your visit. That is never the intention towards any of our guests and I hope that it was shared that we accept other payments methods where there is not a surcharge. If you would like to discuss this any further I apologize as I can not decipher your name from your user name so please contact me directly and I will be happy to discuss your visit in more detail and help in any way I can going forward. My contact information is (941) 343-5700 or boconnor@gettel.com, whichever you prefer. Thank you again for sharing this as we want all feedback both good and not-so-good so that we can try to continue to get better. I will be looking forward to hearing from you. Brian O'Connor General Manager boconnor@gettel.com 941-343-5700

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