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Germain Volkswagen of Ann Arbor
Ann Arbor, MI
95 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 95 reviews
November 24, 2012
I have been doing business with this dealership for nearly a decade; with service, parts, and now, on a personal basis, the new car department. However, that said I've had a taste of the pinnacle calib nearly a decade; with service, parts, and now, on a personal basis, the new car department. However, that said I've had a taste of the pinnacle caliber of professionalism and customer service new cars delivers upon through the two prior new cars my Dad has leased from new cars in the early fall of 2009 & 2012. I've said this before on countless past surveys and Ill say it once more; if you live in southeast Michigan and need anything pertaining to a VW/Audi/Porsche or interested in buying/leasing a VW/Audi/Porsche, this is your only stop, hands down. More
by eracunga
Employees Worked With
Janie Young, Phil Kaiser (service), all in parts department
Helpful October 25, 2012
I purchased the vehicle from Howard Cooper and have continued to be serviced there. I am reasonably satisfied with the service, but am never happy when service is required, so am not going to write an continued to be serviced there. I am reasonably satisfied with the service, but am never happy when service is required, so am not going to write any wonderful reviews. More
by mcbrowng
Employees Worked With
don't recall
October 25, 2012
Very nice, friendly, clean dealership. The service agents greated my promptly and answered all my questions, as well as gave me the additional details I was looking for related to my services. greated my promptly and answered all my questions, as well as gave me the additional details I was looking for related to my services. More
by schrayc
Employees Worked With
Allen & Derrick (VW side of service)
October 25, 2012
Allen is the best. I. One fro Seattle every few months to help my daughter with "chores" she does not have time to do with her work schedule. Allen always remembers me and helps me get our auto needs handled help my daughter with "chores" she does not have time to do with her work schedule. Allen always remembers me and helps me get our auto needs handled when I am in town. More
by Kmhyre
Employees Worked With
Allen
October 03, 2012
Overall - satisfied with service. Nothing else to write. Blah..blah..blah..blah...... Thank you all very much. Overall experience is satifactoy. Only price of car is kind'a hign again, cars are expensive Blah..blah..blah..blah...... Thank you all very much. Overall experience is satifactoy. Only price of car is kind'a hign again, cars are expensive and unaffordable for commoners in this economy. More
by jkrato
Employees Worked With
Christian Stanowski
