Exceptional personal service at this VW dealership. I have been to 3 in Michigan, this one was worth leaving a review for. I owe it to my sales rep. Reed! I didn’t purchase today, but I plan to do business here next :)

Steven Ball is always so helpful and gives great advice on how to keep our cars going at their best!

Service manager, Steven Ball, makes a point to know my name and vehicle without having to ask. Service is always timely and without surprise billings. Visits always include a thorough check of my vehicles and a heads up of potential issues.

I've been a long time customer at VW of Ann Arbor for both new car sales and service. They have always done a great job to earn and keep my business. Martin Ball was very good communicating with me regarding my Arteon.

I’ve been going to Vw Ann Arbor for several years with 2 cars . I’ve always had good service and Steve has been great

I’ve been a customer for many years and have had the pleasure of interacting with Martin Ball for scheduled service needs a few times over the years. He consistently provides excellent customer service by being very engaged, knowledgeable, and friendly!