Germain Toyota of Columbus - Service Center

I think all advisors offer a great customer service. My advisor these past couple of months, Christopher Curtis, was always professional. He explained the issues my car had and recommendations, one of t My advisor these past couple of months, Christopher Curtis, was always professional. He explained the issues my car had and recommendations, one of these was to get new tires, an expensive service. Christopher explained the benefits of buying them at Germain. I did, and two weeks later I had to go back as one of my new tires got punctured by an animal bone! Good thing thad my new tires came with a 2-year road hazard guarantee so I just brought my vehicle to Germain Toyota. They got me a new tire at no cost, I only paid for the installation. I definetly recommend Germain Toyota. More

This note is regarding Chris Curtis Assistant Service Manager at Germain Toyota of Columbus. Chris is a very knowledgeable and very friendly person. Sometimes I might have taken a lot of his time to und Manager at Germain Toyota of Columbus. Chris is a very knowledgeable and very friendly person. Sometimes I might have taken a lot of his time to understand what is to be done for that day. But he always listens to what I am asking and professionally he provides the explanation in a very detailed manner. Before what the technicians are going to do, he will come to the waiting room and explain what they found and what should be done in order to keep my car in a good condition. And he will explain to me what the cost will be. Since I have moved from Minnesota in July 2021, I met Chris when I came to the dealer and after that time it is always easy for me to bring my car for service and hand it over to Chris. I am always telling him that I will depend on his guidance. Overall, the people around that area are very friendly. Taeme Gebre-Egziabher 612 889 1288 gebreet@comcast.net More

We really appreciate the prompt and efficient service that Teresa Wilson has provided us over the last several years. She is a star in our book. Sue and Mike Fribley that Teresa Wilson has provided us over the last several years. She is a star in our book. Sue and Mike Fribley More

Michael Aronov was very professional and went above and beyond to make sure all of my service needs were met. Thank you very much, Michael beyond to make sure all of my service needs were met. Thank you very much, Michael More

Mahogany Nolen the Toyota Service Manager has been a great help with all my service needs on my Camry. I appreciate the hard work she does. great help with all my service needs on my Camry. I appreciate the hard work she does. More

Preston is the reason I bought from Germain rather than other dealerships. Attentive, friendly, helpful but not overbearing. Went above and beyond to complete the sale. other dealerships. Attentive, friendly, helpful but not overbearing. Went above and beyond to complete the sale. More

Generally I have no issues. But I like to drop my car off the day before so service starts early. But I like to drop my car off the day before so service starts early. More

Christopher Curtis was very helpful doing maintenance on my 2011 Camry. I took the Camry in for routine maintenance and found a few other issues that needed attention. Christopher kept me up to date on th my 2011 Camry. I took the Camry in for routine maintenance and found a few other issues that needed attention. Christopher kept me up to date on the status of my car and other services that could be updated at a later service appointment. Thank you. More

Michael Aranov was my service advisor. He was extremely helpful, knowledgeable and attentive. One of the best service managers that I have encountered in Columbus. He was extremely helpful, knowledgeable and attentive. One of the best service managers that I have encountered in Columbus. More

Colin Floyd was very helpful to resolve an issue. The representatives were friendly and attentive. They kept me up to date on the status of my car and other services that could be updated while I was The representatives were friendly and attentive. They kept me up to date on the status of my car and other services that could be updated while I was there. More