Germain Toyota of Columbus - Service Center

I take both of my Toyotas to Germain for service. Mahogany Nolen is a fantastic service advisor. Mahogany Nolen is a fantastic service advisor. More

Recent service at approx 99k miles for my 2025 Camry LE Hybrid was exceptional. The service manager, Michael Aranov was covering the entire floor, but still took time to review my previous service, and exp Hybrid was exceptional. The service manager, Michael Aranov was covering the entire floor, but still took time to review my previous service, and explain what needs to be done now, and what can wait until my next scheduled service appointment. More

Much better experience than in the past. Scott Guinn greeted me immediately upon arrival for my appointment. Very cordial. Scott Guinn greeted me immediately upon arrival for my appointment. Very cordial. More

Mahogany Nolen calmed me down during my car emergency. She is knowledgable and patient. She is also an excellent explainer. She is knowledgable and patient. She is also an excellent explainer. More

Greeted by everyone, as I walked in. Everyone very professional and helpful. Mahogany Nolen, processed my request, contacted me with updates and suggestions for my vehicle. Sent message Everyone very professional and helpful. Mahogany Nolen, processed my request, contacted me with updates and suggestions for my vehicle. Sent message when vehicle ready for pickup. Excellent service, seamless. More

Normal regular service is slow. This time service department got right to it and completed service quickly. This time service department got right to it and completed service quickly. More

Really enjoy my service and the hospitality of this location. I have built a great relationship with Ms. Mahogany Nolen over the last several visits. Her honesty and experience has been valuable with m location. I have built a great relationship with Ms. Mahogany Nolen over the last several visits. Her honesty and experience has been valuable with my car but more importantly, she is a pleasant visit every time I have service done . That means a lot to not just feel like a name and number. More

Scott Guinn met me at intake, listened to my concerns and kept me informed throughout process. My experience at Germain couldn’t have been nicer! kept me informed throughout process. My experience at Germain couldn’t have been nicer! More

What is have a good experience on here for Service I was met by mahogany Nolan and she made sure everything was done properly and insured I was kept informed and contacted as soon as everything was done. Th met by mahogany Nolan and she made sure everything was done properly and insured I was kept informed and contacted as soon as everything was done. This was for a recall on the airbags everything was done quickly and without cost me. More

The welcome team are great, do not need to spend time looking for who or what I need. The service team, especially Mahogany was great to work with, quick to get my truck in and efficient in working with looking for who or what I need. The service team, especially Mahogany was great to work with, quick to get my truck in and efficient in working with the vehicle. Turn around time was also very good, compared to other shops I have used. Overall a wonderful experience. More