Germain Toyota of Columbus - Service Center

Toyota had a stop sale on the parts I needed to get my tundra fixed. It took some time but Colin Floyd and the parts department stayed on top of everything to get it resolved. Germain’s general manager, M tundra fixed. It took some time but Colin Floyd and the parts department stayed on top of everything to get it resolved. Germain’s general manager, Marcello Frustaci, went the extra step to get my truck back. More

Excellent service as usual and even more exceptional customer service from Mahogany Nolan. Always there to help and provide clarity. Thanks for all you do. I highly recommend this location for all your customer service from Mahogany Nolan. Always there to help and provide clarity. Thanks for all you do. I highly recommend this location for all your servicing needs. Go see Mahogany, she’ll take care of you. More

Restrooms are clean The waiting area is comfortable . Offer coffee, tea, and popcorn. Vending machines Offer coffee, tea, and popcorn. Vending machines More

Dealership is very easy to work with. Tara Farmer took great care of my car while it was in the shop for a service bulletin Tara Farmer took great care of my car while it was in the shop for a service bulletin More

Christopher Curtis was very courteous and helpful. He was awesome and showed lots of patience as I asked questions about my car. He was helpful in solving and correcting issues with my car. He was awesome and showed lots of patience as I asked questions about my car. He was helpful in solving and correcting issues with my car. More

My husband and I drove over 2k miles and this location insured my car was properly maintained afterward. I have been working with Tara Farmer in the service department and she always a huge help. Thank yo insured my car was properly maintained afterward. I have been working with Tara Farmer in the service department and she always a huge help. Thank you so much! More

I was servicing my brand new Toyota Corolla Cross at this dealership recently. The service was quick and outstanding. I would like to appreciate service manager Christopher Curtis for his loyalty and dedicat dealership recently. The service was quick and outstanding. I would like to appreciate service manager Christopher Curtis for his loyalty and dedication. Great job. Thank you More

Christoper Curtis was excellent, he really listened to my concern. This was my 2nd time bringing my truck … the first experience was terrible and i didn’t want to comeback because the first service writer di concern. This was my 2nd time bringing my truck … the first experience was terrible and i didn’t want to comeback because the first service writer didn’t listen- they did the talking .. tried sending me in a different route instead of listening .. I gave the dealership a second chance .. this time Chris handled it and listened to my concern after telling him my first encounter.. pinpointed the issue right away and fix the problem.. His a great asset to Germain More

Once we brought our automobiles from Germain it became our favorite go to location no matter where we reside. Mahogany Nolan is always polite and professional she got me in and out in a timely manner. our favorite go to location no matter where we reside. Mahogany Nolan is always polite and professional she got me in and out in a timely manner. More

Mahogany did an amazing job of taking care of getting my car the necessary service. She understood my concerns of how I had been over charged and treated at another dealership. She was absolutely amazing! car the necessary service. She understood my concerns of how I had been over charged and treated at another dealership. She was absolutely amazing! More