Germain Subaru of Columbus

EXCELLENT customer service! I had a very pleasant buying experience and highly recommend them! I really appreciate how Aaron kept me up to date as I waited for my Crosstrek to a I had a very pleasant buying experience and highly recommend them! I really appreciate how Aaron kept me up to date as I waited for my Crosstrek to arrive. More

Emma was extremely helpful in getting my car serviced both with the issue I brought it in for but also being able to fit in my 60k miles service that day as well. It was luck due to a cancellation but sh both with the issue I brought it in for but also being able to fit in my 60k miles service that day as well. It was luck due to a cancellation but she helped facilitate getting it all taken care of quickly. Never disappointed when I go there for service. More

I had an awesome buying experience! Nick, my sales associate was professional, knowledgeable and caring. Best experience I have ever had buying a car! No pressure at all. Nick made sure Nick, my sales associate was professional, knowledgeable and caring. Best experience I have ever had buying a car! No pressure at all. Nick made sure I got the car I wanted. I love my Crosstrek and am so happy I got it from Germain Subaru Highly recommend! More

I have had really good experiences overall with Germain. I still take all my vehicles ( Ford, Honda and Subaru) to their dealerships and will continue to do so. I was slightly concerned though with a $200 l I still take all my vehicles ( Ford, Honda and Subaru) to their dealerships and will continue to do so. I was slightly concerned though with a $200 labor bill on a 2016 Subaru with less than 100k. It was an oil change, rotation, filter and brake fluid service. I believe in pay for fair work but 200 seems a little INFLATED for the work done. I would hope that Germain considers their loyal customers when they come back to the dealerships they trust and rely on. More

Very professional and courteous service advisors. Explains the service provided clearly. Not pushy for you when making a decision. Clean and comfortable waiting area. Explains the service provided clearly. Not pushy for you when making a decision. Clean and comfortable waiting area. More

The staff were helpful, respectful and patient. All this made for an excellent experience. Two thumbs up All this made for an excellent experience. Two thumbs up More

Always great service! I drive farther for service that matches the Subaru brand. Thank you! I drive farther for service that matches the Subaru brand. Thank you! More

My experience with Germain Subaru has always been very good. They have serviced three vehicles in the six years with excellent customer care. Highly recommend this dealer. good. They have serviced three vehicles in the six years with excellent customer care. Highly recommend this dealer. More

Purchased from out of state. Very easy purchase and pick up. Excellent and very competent sales people. Brefore we drove off, Brody spent almost an hour explaining all the new Very easy purchase and pick up. Excellent and very competent sales people. Brefore we drove off, Brody spent almost an hour explaining all the new electronics and features. More

Friendly employees and the service is prompt and efficient. The wait time was minimal and the waiting room very comfortable. efficient. The wait time was minimal and the waiting room very comfortable. More