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Germain Subaru of Columbus

Columbus, OH

4.9
252 Reviews
For an exceptional car-buying experience, turn to Germain Subaru of Columbus. We're proud to be part of the Germain Automotive Group, which has served drivers in Columbus, Cleveland, and Cincinnati, Ohio, with high-quality vehicles for years. Plus, because we offer expert auto financing and certified Subaru service, you can find what you're looking for when you visit us.
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1395 Auto Mall Pkwy

Columbus, OH

43228

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Showing 252 reviews

June 12, 2026

I bought a new car with Germain Subaru and had a great experience. Leo was very helpful and patient as I figured out the exact model I wanted to get. The entire team was eager to help, highly profession More

by Shran
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Leo Dy
May 18, 2026

I have purchased 4 vehicles from Germain Subaru. I have had a smooth process with every member of the team. Each of them being very professional and courteous. It was not a high pressure situation l More

by kansherf
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Michael Siano, Val
May 19, 2026 -

Germain Subaru of Columbus responded

Thank you for your loyal business and kind words! We're so glad you've had smooth and enjoyable experiences with Mike and the rest of our team. We truly appreciate your recommendation and look forward to serving you again at Germain Subaru of Columbus!

April 25, 2026

I've always had a great experience. They're relatively efficient, though things do take a little while with service. They're pretty upfront and transparent with pricing, and their labor More

by Vignesh D
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Brandon
Apr 27, 2026 -

Germain Subaru of Columbus responded

Vignesh, we are truly grateful for your feedback and happy to hear you were so well taken care of by Brandon. He'll be flattered to hear your kind words! Thank you for choosing Germain Subaru of Columbus and we hope to see you again down the road.

April 19, 2026

My wife and I had a. Excellent experience at Germain Subaru. It’s hard to pick any one person as between Daniel, Jamal and Matthew we were treated with friendliness, resp More

by Outback guy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel, Jamal and Matthew
Apr 20, 2026 -

Germain Subaru of Columbus responded

Thank you for sharing your experience! We're glad our team took such good care of you and your wife. We appreciate your business and we hope to see you at Germain Subaru of Columbus in the future. Enjoy your new Subaru!

April 14, 2026

Friendly, go over service to be provided and estimated cost upon arrival. Waiting area clean and comfortable. Scheduling process easy and usually able to schedule day and time I want. More

by mccliment.jewell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dionysis Peterson
Apr 14, 2026 -

Germain Subaru of Columbus responded

It's wonderful to hear that you had a smooth and comfortable experience, from scheduling to waiting at Germain Subaru of Columbus. We truly appreciate your feedback! Safe travels!

April 08, 2026

Prompt and excellent service provided by both Aaron and Nate. I highly recommend you see them for all of your vehicle needs. They will go above and beyond to make sure you are satisfied. More

by Brennan.Durham
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Recommend Dealer
Yes
Employees Worked With
Aaron, Nate
Apr 08, 2026 -

Germain Subaru of Columbus responded

Brennan, thank you for recommending Aaron, Nate, and the team! We appreciate your business and hope to see you again at Germain Subaru of Columbus. Safe travels!

March 29, 2026

Great service and friendly staff. Price quoted was actually the price of new tires installed More

by eldo
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Bill
Mar 30, 2026 -

Germain Subaru of Columbus responded

Thank you for the kind words! We’re glad to hear you had a great experience with our team and that everything was transparent with your tire purchase. We truly appreciate your recommendation and look forward to helping you again in the future!

February 17, 2026

I like this dealership because it is very comfortable when you have to wait and the people are very knowledgeable and friendly. Hunter was in charge of our service yesterday. He was easy to work with and More

by JB
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Hunter
Feb 17, 2026 -

Germain Subaru of Columbus responded

JB, Thank you so much for your kind words! We’re thrilled to hear that you find our dealership comfortable and that our team made your visit a positive experience. Hunter will especially appreciate your feedback. Providing knowledgeable guidance without pressure and taking the time to review records thoroughly is exactly the level of service we strive for. We’re glad he made everything easy and transparent for you. We truly value your trust and look forward to working with you again anytime. Thanks for choosing us!

February 04, 2026

I recently brought my aging Legacy for a specific battery-related concern, and from this initial service visit, was met with professionalism and accommodation in every respect from Chad and the Servi More

by AdamK
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Chad, David, Jamal, Matt
Feb 04, 2026 -

Germain Subaru of Columbus responded

Adam, we love to hear that this was your best car-buying experience! Thank you for choosing Germain Subaru of Columbus and for sharing your feedback about Chad and his team. Enjoy your new ride!

February 03, 2026

Chad, service advisor, at this dealership is excellent. I always receive such great service, from routine maintenance to questions or issues I may have related to my 2011 Subaru Outback. The department go More

by bjanthony12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Feb 03, 2026 -

Germain Subaru of Columbus responded

Thank you so much for the kind words and for being a loyal Germain Subaru of Columbus customer! We’re thrilled to hear Chad continues to provide excellent service and takes great care of you and your 2011 Subaru Outback. Our service team truly strives to go above and beyond, and it means a lot to know that effort shows. We appreciate your referrals and look forward to assisting you with many more miles ahead!

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