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Germain Subaru of Columbus

Columbus, OH

Overview
Reviews
Vehicles
4.6
202 Reviews
Call Dealership (614) 347-6450

1395 Auto Mall Pkwy

Columbus, OH

43228

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Showing 202 reviews

July 26, 2024

Great one on one. Good waiting time. Great products and service. Always fair on pricing. More

by greatestsportsbird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All of them.
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Jul 29, 2024 -

Germain Subaru of Columbus responded

It was our pleasure to assist you. Thank you from all of us here at Germain Subaru of Columbus!

July 21, 2024

Honest, good prices, no hard sell at all. They were very patient with particular situation and got me into my “new” car as soon as possible. Very very helpful and genuinely nice people. More

by anewday
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lori Glick mostly , and Nate
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Jul 23, 2024 -

Germain Subaru of Columbus responded

Thank you for sharing your experience! We're glad to hear our team at Germain Subaru of Columbus could assist with patience and honesty. Enjoy the ride!

June 25, 2024

Took my car in for diagnosis. Gave me an estimate for over $5K to replace 4 bulbs, 3 wheel bearings and a torn boot. More

by trudeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stu?
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Jun 26, 2024 -

Germain Subaru of Columbus responded

We aim to provide fair pricing and accurate assessments, and I'm sorry if you were left feeling otherwise. I'd be happy to discuss our rates and clear up any concerns - please reach out anytime. Thank you, Kody King, Service Manager | 614-347-6450 | kking@germain.com

June 18, 2024

This is a big dealership with a small not crowded wait your turn personal feeling. More

by DJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Val
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Jun 18, 2024 -

Germain Subaru of Columbus responded

Thank you for your feedback, DJ! The Germain Subaru of Columbus team is grateful to have earned your business.

June 13, 2024

Very pleasant people to work with. I have always been happy with the service department. More

by envsp25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
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Jun 13, 2024 -

Germain Subaru of Columbus responded

Thank you for being a loyal Germain Subaru of Columbus customer! We are proud to offer you five-star service. We'll keep up the great work!

June 12, 2024

They were willing to work with me on putting a deal together that was good fir both of us More

by Evelyn
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aaron
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Jun 13, 2024 -

Germain Subaru of Columbus responded

Evelyn, thank you for reviewing Germain Subaru of Columbus! We hope to see you again down the road!

June 12, 2024

Always treated supper great by anyone we see. Clayton came out and greeted me and service writer was very professional. More

by Konner15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Hill
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Jun 13, 2024 -

Germain Subaru of Columbus responded

Thank you for the kind words! We're glad to hear Clayton and our team at Germain Subaru of Columbus provided excellent service. We appreciate your support!

June 02, 2024

They were very professional and efficient . They explained the needed services, provided estimates, performed the services and had me on my way within a reasonable time frame. More

by Morrispenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Leichner
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Jun 03, 2024 -

Germain Subaru of Columbus responded

Penny, we're glad to hear that our team at Germain Subaru of Columbus provided you with professional and efficient service. Thanks for sharing your experience!

May 21, 2024

Came in for service not expecting to buy a car. My salesperson, David, was great. Offered a test drive and a no pressure approach. Quick financing process and was offered the best trade-in value I More

by BPhipps
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David
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May 21, 2024 -

Germain Subaru of Columbus responded

We're delighted to know you had a great experience with David and our team at Germain Subaru of Columbus. It's wonderful that we could provide a no-pressure approach, a quick financing process, and an excellent trade-in value. Thanks for sharing your feedback - enjoy the ride!

May 11, 2024

Service is way too expensive for my budget! I need only absolutely safety items done! More

by Davidseebach38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service employees!
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May 13, 2024 -

Germain Subaru of Columbus responded

David, we strive to offer competitive prices, so we apologize if you felt the cost of our services was out of reach. Your feedback is appreciated and if you need anything else, the Germain Subaru of Columbus team is here to help!

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