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Germain Subaru of Columbus

Columbus, OH

4.6
217 Reviews

1395 Auto Mall Pkwy

Columbus, OH

43228

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Showing 217 reviews

October 16, 2024

Leo & the team at Germaine go above & beyond. They've helped myself & all my daughters find the perfect cars for us!! Leo made the experience incredibly simple for all of us & he's now like famil More

by Huber
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Udy & Matthew Yelling
Oct 16, 2024 -

Germain Subaru of Columbus responded

Huber, it's wonderful to hear that Leo and the Germain Subaru of Columbus team have become like family through their exceptional service. We're delighted they could help you and your daughters find the perfect cars! Thank you for sharing this fantastic feedback!

October 05, 2024

Emma was very helpful and professional. I have always had an excellent experience at Germain Subaru! More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma
Oct 07, 2024 -

Germain Subaru of Columbus responded

Brian, we're delighted to hear that Emma provided you with such helpful and professional service at Germain Subaru of Columbus. Thank you for your continued support!

September 30, 2024

Amazing experience with zero pressure. Both Clay and Matthew were very nice and professional to work with. The whole staff was incredible. I will be referring everyone to you guys! Thank y More

by TriciaLynn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay and Manager was Matthew Yelling
Sep 30, 2024 -

Germain Subaru of Columbus responded

TriciaLynn, we're delighted to hear that Clay and Matthew made your visit enjoyable at Germain Subaru of Columbus. Thanks for the referrals and kind words!

September 24, 2024

Really friendly, no high pressure, Aaron was the best salesman I've ever worked with More

by mr.m
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron and Matt
Sep 24, 2024 -

Germain Subaru of Columbus responded

Thank you for trusting Germain Subaru of Columbus with your business! Our team wishes you happy miles ahead.

September 20, 2024

This is second time I was in service. First time the guys working were very laid back. They were to call me when part came in but didn’t. This time the service guy was very helpful and More

by Konner15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Young black man
Sep 24, 2024 -

Germain Subaru of Columbus responded

Thank you for sharing your experience with Germain Subaru of Columbus. We're glad to hear that our team member provided helpful and energetic service during your recent visit. We'll work on improving communication regarding parts in the future!

September 18, 2024

Service advisor James Perrin at Germain Subaru Auto Mall was very helpful and professional. He kept me updated on my cars ongoing investigation on what was the cause of my cars issue. I really appreciated t More

by ceh0777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Perrin
Sep 18, 2024 -

Germain Subaru of Columbus responded

Thank you for sharing your experience! We're glad to hear that James and the Germain Subaru of Columbus team provided professional service and kept you well-informed. If you need anything else down the road, just let us know!

September 17, 2024

Aaron at Germain Subaru was super helpful, very professional and very kind. This world could use more Aarons! More

by autumnthomas_23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
Sep 18, 2024 -

Germain Subaru of Columbus responded

Thank you for the wonderful feedback! We're delighted to hear that Aaron provided such excellent service at Germain Subaru of Columbus.

September 11, 2024

Service was good. I was treated well. The service of my car was finished an hour earlier than promised. I will go back to Germain if I need my car serviced in the futu More

by Michael1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Leichner
Sep 11, 2024 -

Germain Subaru of Columbus responded

We're glad to hear you had a positive experience with our service team at Germain Subaru of Columbus. Thanks for choosing us and we look forward to assisting you again in the future!

September 09, 2024

Salesman was very friendly and courteous. Always asked if I had questions. Wanted to know if I was interested in Limited Crosstrek in stock versus standard car that would become stock in two More

by crdr1964
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay/Clayton
Sep 09, 2024 -

Germain Subaru of Columbus responded

We're delighted to hear that our team at Germain Subaru of Columbus provided a friendly and diligent car buying experience. Enjoy your new Crosstrek, and thank you for choosing us!

September 08, 2024

From the minite I walked in, they made me feel welcomed and comfortable. They listened to my concerns, and needs and were responsive. I was able to test drive the model I was interested after I was shown More

by CG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Steele, Matthew Yelling, Jon Aponte
Sep 10, 2024 -

Germain Subaru of Columbus responded

Thank you for sharing your experience! We're delighted to hear that our team at Germain Subaru of Columbus made you feel welcomed and comfortable throughout the entire process. Enjoy your new vehicle, and we look forward to seeing you again!