Germain Subaru of Columbus
Columbus, OH
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Leo & the team at Germaine go above & beyond. They've helped myself & all my daughters find the perfect cars for us!! Leo made the experience incredibly simple for all of us & he's now like famil They've helped myself & all my daughters find the perfect cars for us!! Leo made the experience incredibly simple for all of us & he's now like family!! More
Amazing experience with zero pressure. Both Clay and Matthew were very nice and professional to work with. The whole staff was incredible. I will be referring everyone to you guys! Thank y Both Clay and Matthew were very nice and professional to work with. The whole staff was incredible. I will be referring everyone to you guys! Thank you for such a fun and easy visit! More
This is second time I was in service. First time the guys working were very laid back. They were to call me when part came in but didn’t. This time the service guy was very helpful and First time the guys working were very laid back. They were to call me when part came in but didn’t. This time the service guy was very helpful and followed up with me. I didn’t catch his name he was a black man. Full of energy and did his job well More
Service advisor James Perrin at Germain Subaru Auto Mall was very helpful and professional. He kept me updated on my cars ongoing investigation on what was the cause of my cars issue. I really appreciated t was very helpful and professional. He kept me updated on my cars ongoing investigation on what was the cause of my cars issue. I really appreciated the patients of James and the dealership showed on the long investigation it took to find the problem with my car. My car seems to be working fine now. Very professional service! More
Service was good. I was treated well. The service of my car was finished an hour earlier than promised. I will go back to Germain if I need my car serviced in the futu I was treated well. The service of my car was finished an hour earlier than promised. I will go back to Germain if I need my car serviced in the future. More
Salesman was very friendly and courteous. Always asked if I had questions. Wanted to know if I was interested in Limited Crosstrek in stock versus standard car that would become stock in two Always asked if I had questions. Wanted to know if I was interested in Limited Crosstrek in stock versus standard car that would become stock in two weeks. Worked with me on trade in and price in a diligent way I couldn’t refuse and couldn’t be happier with my purchase. Thank you for the easy, quick car buying experience. More
From the minite I walked in, they made me feel welcomed and comfortable. They listened to my concerns, and needs and were responsive. I was able to test drive the model I was interested after I was shown and comfortable. They listened to my concerns, and needs and were responsive. I was able to test drive the model I was interested after I was shown all the features of the vehicle. After the test drive and I indicated I wanted some differences, they had my perfect vehicle on hand. The purchasing and financing process was easy. I was introduced to many who worked there including someone from the service department, and two managers and received a tour. I was also told about their service program, how to set up appointments, and their vehicle loaner option. After the vehicle was mine, my sales rep (David), went over the vehicle fratures again so I could set my preferences, pair my phone, among other things. They treated me like a friend or family member. More