Germain Subaru of Columbus

Service advisor James Perrin at Germain Subaru Auto Mall was very helpful and professional. He kept me updated on my cars ongoing investigation on what was the cause of my cars issue. I really appreciated t was very helpful and professional. He kept me updated on my cars ongoing investigation on what was the cause of my cars issue. I really appreciated the patients of James and the dealership showed on the long investigation it took to find the problem with my car. My car seems to be working fine now. Very professional service! More

Aaron at Germain Subaru was super helpful, very professional and very kind. This world could use more Aarons! professional and very kind. This world could use more Aarons! More

Service was good. I was treated well. The service of my car was finished an hour earlier than promised. I will go back to Germain if I need my car serviced in the futu I was treated well. The service of my car was finished an hour earlier than promised. I will go back to Germain if I need my car serviced in the future. More

Salesman was very friendly and courteous. Always asked if I had questions. Wanted to know if I was interested in Limited Crosstrek in stock versus standard car that would become stock in two Always asked if I had questions. Wanted to know if I was interested in Limited Crosstrek in stock versus standard car that would become stock in two weeks. Worked with me on trade in and price in a diligent way I couldn’t refuse and couldn’t be happier with my purchase. Thank you for the easy, quick car buying experience. More

From the minite I walked in, they made me feel welcomed and comfortable. They listened to my concerns, and needs and were responsive. I was able to test drive the model I was interested after I was shown and comfortable. They listened to my concerns, and needs and were responsive. I was able to test drive the model I was interested after I was shown all the features of the vehicle. After the test drive and I indicated I wanted some differences, they had my perfect vehicle on hand. The purchasing and financing process was easy. I was introduced to many who worked there including someone from the service department, and two managers and received a tour. I was also told about their service program, how to set up appointments, and their vehicle loaner option. After the vehicle was mine, my sales rep (David), went over the vehicle fratures again so I could set my preferences, pair my phone, among other things. They treated me like a friend or family member. More

I didn’t have to wait. Good waiting area with snacks. Areas were very clean. Good waiting area with snacks. Areas were very clean. More

Val sales person is a total professional. Execellent knowledge of products and very pleasant lady. Execellent knowledge of products and very pleasant lady. More

Awesome salesman and Larry always makes you walking out Happy. Jamal was extremely helpful also Happy. Jamal was extremely helpful also More

I’ve been dealing with this dealership since 2017 and I’ve continued to be delighted. I’ve continued to be delighted. More

I like how thy have the service streamlined and that you have one person assigned who keeps you under their wing and informed. Likewise, I appreciated the inspection and maintenance suggestions I’ve neglect have one person assigned who keeps you under their wing and informed. Likewise, I appreciated the inspection and maintenance suggestions I’ve neglected, especially the cabin filler…it was embarrassingly clogged (no wonder the air conditioner was not working so well). My reason for coming was fixed. Thanks More