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Germain Subaru of Columbus
Columbus, OH
202 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 202 reviews
August 25, 2017
Great Experience Everyone was very helpful at the dealership and made me feel welcomed. The sales associate, Ken, was very nice and knowledgeable about the vehicles an Everyone was very helpful at the dealership and made me feel welcomed. The sales associate, Ken, was very nice and knowledgeable about the vehicles and helped me make the right choice. I would recommend the dealership to anyone looking to buy a Subaru. More
by Jacob Gusslesr
Employees Worked With
Kenan Nervez
August 24, 2017
Decent Good people. Reliable people. Haves scheduled all service here so far. 15,000 miles. Customer service is fantastic. The twenty five word minimum is K Good people. Reliable people. Haves scheduled all service here so far. 15,000 miles. Customer service is fantastic. The twenty five word minimum is Killing me. They are good people here. More
by lear02
Employees Worked With
The boys
August 10, 2017
Customer Service Just tried to make a service appointment by calling both the dealership number and service number . Both I let ring sixteen times . Service number I h Just tried to make a service appointment by calling both the dealership number and service number . Both I let ring sixteen times . Service number I hung up after the sixteenth ring and dealership number they hung up on me . More
by grepra
Employees Worked With
Was not able to interact with any employee
August 08, 2017
Oil changes and warranty maintenance I am very satisfied with the service department. I live in Townsend, TN but it seems the last three times I've been in Columbus it's been time for an I am very satisfied with the service department. I live in Townsend, TN but it seems the last three times I've been in Columbus it's been time for an oil change. I drive a. 2016 Subaru sport premium and love the way it handles driving in the mountains. I purchased it in Knoxville. More
by McMann, 7923
Employees Worked With
Everyone there was super, cannot point one out!
July 30, 2017
3rd Subaru purchase We have now purchased 3 new Subaru's from Hatfield in the last 15 years. Obviously, we're happy with Subaru AND this dealership. We wouldn't go anywhe We have now purchased 3 new Subaru's from Hatfield in the last 15 years. Obviously, we're happy with Subaru AND this dealership. We wouldn't go anywhere else, nor buy any other brand of auto. Our purchase of a 2017 Outback this month was handled by Mark, who was extremely knowledgeable about the car and all the features. We felt no pressure, no apprehension regarding this big decision. contact them; you won't be disappointed. Debbie H. More
by Debbie H
Employees Worked With
Mark
July 21, 2017
Outback Purchased a 2017 outback touring from Tom on 7-14. It was a great experience overall from everyone that was involved with the sale. The buying and fin Purchased a 2017 outback touring from Tom on 7-14. It was a great experience overall from everyone that was involved with the sale. The buying and finance was not high pressure. More
by Edl990
Employees Worked With
Tom
June 27, 2017
Always a great experience! Just bought my 2017 Subaru Impreza Sport from Mark. It'll be our third Subaru from him! He's absolutely the best! Very knowledgeable, upfront, hones Just bought my 2017 Subaru Impreza Sport from Mark. It'll be our third Subaru from him! He's absolutely the best! Very knowledgeable, upfront, honest and truly wants to give you a good deal. I'll never go anywhere else. More
by apfaff77
Employees Worked With
Mark Keppel
June 24, 2017
Helpful staff I purchased my Outback at Hatfield and was very happy with my overall experience. My salesperson was helpful and willing to take the time needed for m I purchased my Outback at Hatfield and was very happy with my overall experience. My salesperson was helpful and willing to take the time needed for me to get the options I wanted on the car. I would definitely send a friend to Hatfield. More
by jricha
Employees Worked With
Tom, Rob
May 27, 2017
Buying a new Subaru I recently purchased a new Subaru Forester at Hatfield. I was very pleased with my experience. My salesperson was especially helpful, going out of his I recently purchased a new Subaru Forester at Hatfield. I was very pleased with my experience. My salesperson was especially helpful, going out of his way to ensure I got the car I wanted. Everyone was professional, friendly and helpful, and I was able to buy a great car at a fair price. I would certainly recommend Hatfield Subaru to others. More
by Anned
Employees Worked With
Tywon ( my salesperson), Chuck (manager),and Robert (finance)
May 25, 2017
Excellent Service Team!! The Service Center @ Hatfield is a great place to get your Subaru worked on. The staff is always professional, friendly and knowledgeable, wouldn't ta The Service Center @ Hatfield is a great place to get your Subaru worked on. The staff is always professional, friendly and knowledgeable, wouldn't take my Forester anywhere else. I highly recommend Hatfield Subaru for your vehicle needs. More
by KP
Employees Worked With
Spoke with several...all great!!
