Germain Subaru of Columbus

Excellent Service Quick service, was able to go on my time schedule. Tech was friendly and thorough in explaining service procedures. Will definitely continue to use Quick service, was able to go on my time schedule. Tech was friendly and thorough in explaining service procedures. Will definitely continue to use this service. More

Excellent first Subaru buying experience Did my homework online before test driving the Forester and Outback. Fell in love with both cars and purchased the Outback. Sales answered my question Did my homework online before test driving the Forester and Outback. Fell in love with both cars and purchased the Outback. Sales answered my questions well, helped me learn the new technologies I wasn't used to, and worked with me to arrive at numbers my research said were fair. Friendly, down to earth staff throughout the sales department. More

Bought new 2018 Forester Limited Great experience working with Tom Lauer in sales- was completely professional and clear in all our communications, so much so that thought he would be Great experience working with Tom Lauer in sales- was completely professional and clear in all our communications, so much so that thought he would be much older than he was when I met him in person. Highly recommend giving him a chance to get your business--great deal! So, it was also no surprise when I found out later that he had been in THE OSU Marching Band/ TBDBITL....ask him for a quote-you won't be disappointed. More

Great people and service I bought my forester at a different dealership. Did not like the way that I was being treated at that dealership. So I got ahold of Hatfield Subaru, w I bought my forester at a different dealership. Did not like the way that I was being treated at that dealership. So I got ahold of Hatfield Subaru, went in for an oil change. Best decision I made was going somewhere else. Hatfield’s service department is amazing. Very polite from the very beginning. Explained things that the other place never did. The other dealership wants money. Hatfield’s wants trust. And I definitely TRUST that they will continue taking care of my car. Thanks so much Hatfield’s. More

Always great servce I bought my Subaru Legacy from Hatfield a year ago. They have always taken great care of my car while making sure I am comfortable while waiting. (wh I bought my Subaru Legacy from Hatfield a year ago. They have always taken great care of my car while making sure I am comfortable while waiting. (which is especially important to me since I work the night shift) They are always aware of discounts and coupons to help save my money. I always appreciate the care they give to me and my Subaru. Thanks folks for a job well done! More

new car I was just going to look at the 2018 legacy.As I needed something bigger than what I currently drove. I was just trying to be sure that if I purchased I was just going to look at the 2018 legacy.As I needed something bigger than what I currently drove. I was just trying to be sure that if I purchased a legacy I was going to be getting the vehicle from the correct dealership and on my terms not theirs. Honestly when I went there I had a really good offer from a different dealership, but what I didn't expect was that you would match the offer from the other dealership and you got me in a lower monthly payment than the other dealership at the same term. So I drove away that night with a new legacy. More

Great service! From the purchase of my car to my service experience, I've only had positive interactions with the staff. Todd has gone above and beyond when I've bro From the purchase of my car to my service experience, I've only had positive interactions with the staff. Todd has gone above and beyond when I've brought my car in for routine service and maintenance and I appreciate his level of professionalism. More

Great customer service from drop off to pick up. I appreciated their service and offering a loaner car. Great with quotes on expectations on time and cost. Staff also displayed extra effort to make I appreciated their service and offering a loaner car. Great with quotes on expectations on time and cost. Staff also displayed extra effort to make sure my More

Very good service I have been taking my Subaru to Hatfield Subaru since 2001. This is my second forester. The service is excellent and I highly recommend them to anyon I have been taking my Subaru to Hatfield Subaru since 2001. This is my second forester. The service is excellent and I highly recommend them to anyone. The new building they have is beautiful. Very clean and comfortable. I will continue to take my car there and have recommended it to all my friends that have subarus. More

Would recommend Great customer service. There was a room for the kids to go watch a movie while we worked out the detail. Overall a great experience. Great customer service. There was a room for the kids to go watch a movie while we worked out the detail. Overall a great experience. More