
Germain Subaru of Columbus
Columbus, OH
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Emma was very thorough, helpful, and knowledgeable regarding the service I received. Germain Subaru scheduled my service quickly and efficiently. regarding the service I received. Germain Subaru scheduled my service quickly and efficiently. More
They have been taking care of my car for 5 years now. I have been completely satisfied with the servicing of my car and the process that they go through with me… Always courteous, always thorough and gr I have been completely satisfied with the servicing of my car and the process that they go through with me… Always courteous, always thorough and great amenities. More
My experience has been very good so far. Nick was very thorough and knowledgeable. He did not try to upsale or change my mind when I knew what I was looking for. He helped me find what I was Nick was very thorough and knowledgeable. He did not try to upsale or change my mind when I knew what I was looking for. He helped me find what I was looking for in my price range. Kristina in finance was a dear and made the least fun part of the process quite enjoyable! I would highly recommend this team if you're looking for a new ride. More
Tonight I purchased my second Subaru Forester. This time I fortunately purchased it from Germain Subaru. Best experience I've ever had at a closing of a car purchase. Lori Glick was an educator, This time I fortunately purchased it from Germain Subaru. Best experience I've ever had at a closing of a car purchase. Lori Glick was an educator, not a salesperson. The sales manager, Larry, thanked me. The finance manager, Jonathan, was knowledgeable and helpful. Never did I feel that people were selling me anything. The 2023 Forester Touring model is superior in all ways!! Lori patiently instructed me on all of its technology - terrific vehicle! I wish every auto sale transaction happened like this. Choose Germain over Byers, if you're considering Subaru in the Columbus area. Night and day difference. Highly recommend!!! More
We did not purchase a Subaru this time BUT. .. This was the main Subaru dealership we worked with when deciding between a CR-V and a Forester. They had the best stock at the time and their hours .. This was the main Subaru dealership we worked with when deciding between a CR-V and a Forester. They had the best stock at the time and their hours worked well for car shopping around my work hours. We will absolutely be back if we end up getting a Subaru in the future. Jamal worked with us and provided all information we needed. He was no pressure, allowed us to see used Hondas on the lot to help us make our decision, and we felt he was working hard to get us the car we wanted in the timeframe we needed. Everyone else was also very friendly. The waiting area was spacious and stocked with waters and snacks. More