Germain Subaru of Columbus

I had a perfect experience - from initial contact through sales through finance and through service. sales through finance and through service. More

Tonight I purchased my second Subaru Forester. This time I fortunately purchased it from Germain Subaru. Best experience I've ever had at a closing of a car purchase. Lori Glick was an educator, This time I fortunately purchased it from Germain Subaru. Best experience I've ever had at a closing of a car purchase. Lori Glick was an educator, not a salesperson. The sales manager, Larry, thanked me. The finance manager, Jonathan, was knowledgeable and helpful. Never did I feel that people were selling me anything. The 2023 Forester Touring model is superior in all ways!! Lori patiently instructed me on all of its technology - terrific vehicle! I wish every auto sale transaction happened like this. Choose Germain over Byers, if you're considering Subaru in the Columbus area. Night and day difference. Highly recommend!!! More

We did not purchase a Subaru this time BUT. .. This was the main Subaru dealership we worked with when deciding between a CR-V and a Forester. They had the best stock at the time and their hours .. This was the main Subaru dealership we worked with when deciding between a CR-V and a Forester. They had the best stock at the time and their hours worked well for car shopping around my work hours. We will absolutely be back if we end up getting a Subaru in the future. Jamal worked with us and provided all information we needed. He was no pressure, allowed us to see used Hondas on the lot to help us make our decision, and we felt he was working hard to get us the car we wanted in the timeframe we needed. Everyone else was also very friendly. The waiting area was spacious and stocked with waters and snacks. More

Frist time buy a Subaru. Phil was very helper.nice ..He sit down told you all about the car,he stay help me get what I wanted.thank you from nick Betty. Phil was very helper.nice ..He sit down told you all about the car,he stay help me get what I wanted.thank you from nick Betty. More

Had a great experience. .Are sales associate Phil was amazing .Are first time looking at Subaru ..we test drove 3 different Subaru’s an he went over all the different option .Are sales associate Phil was amazing .Are first time looking at Subaru ..we test drove 3 different Subaru’s an he went over all the different options b4 we test drove an answer all our questions..Sold me my first Subaru an not my last..thanks again everyone at Germain Subaru More

Held the car for us so we wouldn’t waste the gas for the 110 mile drive. Got the car ready within 2 hours so we didn’t have to come back to get it! 110 mile drive. Got the car ready within 2 hours so we didn’t have to come back to get it! More

Clayton and the sales team go above and beyond to exceed your expectations! We have bought 5 Subaru’s from this dealership and we’ll be back when it’s time to trade again! your expectations! We have bought 5 Subaru’s from this dealership and we’ll be back when it’s time to trade again! More

I am enjoying my new Crosstreck. Super cute and stylish. Tim Evans of Germain Subaru was my sales agent. I highly recommend him. Super friendly, willing to listen to what I wanted/needed. I felt like I h Tim Evans of Germain Subaru was my sales agent. I highly recommend him. Super friendly, willing to listen to what I wanted/needed. I felt like I he was interested in my needs above anything else and was willing to work with me on a trade for my Camry that satisfied us both. I will be honest I came there from "another" Subaru dealership where I felt like I was taking the sales lady's time. Look I don't beg people to take my money, especially when your talking new car dollars! It was absolutely the opposite at Germain Subaru The entire staff from the Sales Agent to the Sales Manager to the Finance Director. Each and everyone were very professional, friendly, NEVER PUSHY and made my whole experience painless and easy going! Tim was very knowledgeable about the vehicle. Took time to explain all details. The only down side....(there's always one right..?) was the Perma Plate they treated my car with inside and out, this added about $600 to my bottom line. (they get you to sign that paper at closing...after the fact). It's not that I wont be glad to have the extra protection...it's just that I didn't know about it or approve the application prior to it being done. I wasn't given the option to say yay or nay to that treatment and it should have been offered as an option in my opinion. If there were half star options they would have gotten 4.5 but like I said the Perma Plate isn't a bad thing and the staff certainly are deserving of 5 stars. Thanks Germain Subaru!!! Once I get the "newness" broke in I will update to let you know more about the vehicle itself. More

I was there last week for oil changed (my place to go for oil change) and unfortunately after few days we noticed there was oil leaked due to the filtered not fully tightened. So the next day we called to sc oil change) and unfortunately after few days we noticed there was oil leaked due to the filtered not fully tightened. So the next day we called to schedule for appointment and good thing was accommodated with my specified time which I'm glad. However, it was such an inconvenience for me driving there for nearly an hour without being compensation for the inconvenience. More

Germain Toyota and Germain Subaru have one thing in common, they are the worst dealership in our area. Always deceptive and not receptive to customer complaints common, they are the worst dealership in our area. Always deceptive and not receptive to customer complaints More