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Germain Subaru of Columbus

Columbus, OH

4.6
224 Reviews

1395 Auto Mall Pkwy

Columbus, OH

43228

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Showing 224 reviews

May 01, 2023

Great service from the dealership and Emma was great! She kept me informed and good follow up on my vehicle. More

by Rich1cameron
Recommend Dealer
Yes
Employees Worked With
Emma
May 01, 2023 -

Germain Subaru of Columbus responded

Thank you for the review! We are so glad to hear that Emma delivered such a successful experience. Drive safely, and we hope to see you back again at Germain Subaru of Columbus!

April 28, 2023

They provide excellent service every time, go above and beyond expectations, they are the best! More

by Jenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma
Apr 28, 2023 -

Germain Subaru of Columbus responded

Jenn, thank you for the review! We appreciate your support and hope to see you back again at Germain Subaru of Columbus. Safe travels!

April 17, 2023

Hunter was my service writer. I was impressed with his friendliness, and professionalism. He went out of his way to keep me informed of the progress on my service, and advised me More

by CabinGirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
Apr 18, 2023 -

Germain Subaru of Columbus responded

Your review is music to our ears! We're elated that Hunter could be a great service writer for you, and went the extra mile to offer courteous professionalism. Thanks for all your support of Germain Subaru of Columbus. Safe travels, and we'll see you next time!

April 14, 2023

Piece of mind knowing your car is in good hands with Kirk & Co providing superior service at Germain Subaru. More

by monty_45601
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kirk W
Apr 19, 2023 -

Germain Subaru of Columbus responded

Monty, thank you for sharing your experience with Kirk and the team at Germain Subaru of Columbus! We're glad that you feel confident and at ease with the service your car receives. Drive safely!

April 11, 2023

Very friendly service. Chad was very helpful and attentive. Service was also quick and fairly priced More

by gobucksgo21
Recommend Dealer
Yes
Employees Worked With
Chad
Apr 19, 2023 -

Germain Subaru of Columbus responded

Thanks for the great review of Germain Subaru of Columbus. We are thrilled to hear that you are satisfied with our prices and quick service. Chad will appreciate the shoutout!

April 08, 2023

Emma was very thorough, helpful, and knowledgeable regarding the service I received. Germain Subaru scheduled my service quickly and efficiently. More

by trisha1026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma
Apr 18, 2023 -

Germain Subaru of Columbus responded

Trisha, thank you for the review! We are thrilled to hear that Emma delivered such a successful service experience. Drive safely, and we hope to see you back again at Germain Subaru of Columbus!

April 07, 2023

Emma is always very helpful and communicative whenever my car needs service. She makes the process extremely efficient. More

by Bill N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma
Apr 18, 2023 -

Germain Subaru of Columbus responded

Bill, thank you for the review! We are so glad to hear that Emma delivered such a successful service experience. Drive safely, and we hope to see you back again at Germain Subaru of Columbus!

April 05, 2023

They have been taking care of my car for 5 years now. I have been completely satisfied with the servicing of my car and the process that they go through with me… Always courteous, always thorough and gr More

by jjs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dionysis Peterson
Apr 05, 2023 -

Germain Subaru of Columbus responded

When a customer says words like this, we know we're doing things right at Germain Subaru of Columbus! It's an honor to have earned your loyalty these past five years. Thank you for all your support — safe travels!

April 04, 2023

Sitting area was clean. Chad was very helpful and didn’t make me feel dumb about my service questions. More

by Soccershortie25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Apr 05, 2023 -

Germain Subaru of Columbus responded

We are glad that Chad was able to assist you and answer any and all of your questions during your service visit! Thank you for choosing Germain Subaru of Columbus and for sharing your feedback! Drive safely until we see you again!

March 25, 2023

My experience has been very good so far. Nick was very thorough and knowledgeable. He did not try to upsale or change my mind when I knew what I was looking for. He helped me find what I was More

by eschmeitzel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Conner and Kristina Ruh
Mar 27, 2023 -

Germain Subaru of Columbus responded

We are happy to hear from you, Erin! Thank you for choosing Germain Subaru of Columbus and for sharing your positive feedback about Nick and Kristina. Safe travels in your new vehicle!

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