Germain Subaru of Columbus

For full details about a very unusual and complex scenario, go to google reviews. Basic over is it is a very involved and expensive process with my 2015 Legacy Limited but Kody and his service depart scenario, go to google reviews. Basic over is it is a very involved and expensive process with my 2015 Legacy Limited but Kody and his service department have risen to the occasion and went the step beyond at every point. Loaner program is a game changer. 4 instead of 5 star because there was a pretty serious misdiagnosis involved at the onset BUT they took complete ownership! More

One of the repairs was for the lift gate and the second time the lift gate was used one of the new struts popped off with a loud bang causing the lift gate to crash down, unable to close. time the lift gate was used one of the new struts popped off with a loud bang causing the lift gate to crash down, unable to close. More

excellent service and inform all need for multi inspection. Alsl accurate and fast during the maintenance and we do not need wait too long until finished service. inspection. Alsl accurate and fast during the maintenance and we do not need wait too long until finished service. More

120,000 miles, Germain has been there for every service, tires, etc. service team, just handles it. I pull in, they work on my Subaru while I work in their very nice waiting room. Could not be happier tires, etc. service team, just handles it. I pull in, they work on my Subaru while I work in their very nice waiting room. Could not be happier. 5 Germain Subarus in the family and counting. More

Over all good experience, had a great salesman who new what he was talking About and explained anything we asked Could have bought from any of the local Dealer's but drove 2 hours because of the of Phi what he was talking About and explained anything we asked Could have bought from any of the local Dealer's but drove 2 hours because of the of Philip who worked everything out for us over the phone .5 stars. Ps.love our new outback. More

Very understanding of my needs for service of my car at a critical time…ABOVE AND BEYOND ! critical time…ABOVE AND BEYOND ! More

Dionysis in Subaru Service is great! ! Attentive to detail and customer focused. Thanks for the great service! ! Attentive to detail and customer focused. Thanks for the great service! More

The experience I had was excellent! It took care of me. They have a customer for life! It took care of me. They have a customer for life! More

Great service from the dealership and Emma was great! She kept me informed and good follow up on my vehicle. She kept me informed and good follow up on my vehicle. More

They provide excellent service every time, go above and beyond expectations, they are the best! beyond expectations, they are the best! More