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Germain Subaru of Columbus

Columbus, OH

Overview
Reviews
Vehicles
4.6
231 Reviews
Call Dealership (614) 347-6450

1395 Auto Mall Pkwy

Columbus, OH

43228

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Showing 231 reviews

April 20, 2025

Arron was quick and polite. Service was reasonable and done in a timely manner. Got some additional parts from Tom and Dominic at the parts counter, who helped me a bunch in More

by Clint1175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron, Hunter, Dominic, Tom.
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Apr 21, 2025 -

Germain Subaru of Columbus responded

We're delighted to hear that Arron, Tom, and Dominic provided you with a great experience at Germain Subaru of Columbus! It's fantastic to know the team was quick and helpful in assisting with your modifications. Thanks for choosing us!

April 19, 2025

Been going there over 15 years. On my second Forester since 2018. Video done by person working on car for maintenance very helpful. More

by Ihidbigo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
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Apr 21, 2025 -

Germain Subaru of Columbus responded

Thank you for your loyalty to Germain Subaru of Columbus over the years! We're glad to hear that the maintenance videos have been helpful. Here's to many more miles with your Forester!

April 17, 2025

Michael was extremely helpful and showed great patience while my daughter was looking to buy a car. More

by pjs45631
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael
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Apr 18, 2025 -

Germain Subaru of Columbus responded

We are grateful to have earned your business. Thanks for taking the time to leave us a review! We'll be sure your kudos reach Michael. - The Germain Subaru of Columbus Team

April 11, 2025

Our experience at Germain Subaru of Columbus was excellent! Salesman and finance manager were very knowledgeable and excellent at helping us. The internet sales person however gave us incorrect info More

by alanc125
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Smith, Val (finance manager)
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Apr 11, 2025 -

Germain Subaru of Columbus responded

Thank you for sharing your experience with Germain Subaru of Columbus! We're glad to hear that the salesman and finance manager provided excellent assistance. We apologize for any inconvenience caused by the incorrect information from our internet sales team, and we appreciate your understanding. Looking forward to serving you again in the future!

April 11, 2025

My experience with this dealership and their service department has been excellent. Chad answered all my concerns More

by pathart04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Connors
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Apr 11, 2025 -

Germain Subaru of Columbus responded

We're delighted to hear that Chad and the Germain Subaru of Columbus team provided you with excellent service. Thank you for sharing your experience!

April 11, 2025

The service was excellent. Chad was very professional. I will be happy to have all my service done at this location. More

by Franz K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
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Apr 14, 2025 -

Germain Subaru of Columbus responded

Franz, we're delighted to hear that Chad provided excellent service at Germain Subaru of Columbus. We look forward to assisting you with all your future needs!

March 06, 2025

The entire experience was very low key. No pressure just people trying to satisfy our needs and make a sale. I would recommend Germain. More

by jh2247
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lori,jonl
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Mar 07, 2025 -

Germain Subaru of Columbus responded

Thank you for sharing your experience with Germain Subaru of Columbus! We're glad to hear that our team provided a relaxed and satisfying car-buying process. Your recommendation means a lot to us!

February 28, 2025

The only place I get my subie looked at or worked on. I highly recommend their expertise. More

by Ráz AL Ghoül
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Connors
Report | Print
Feb 28, 2025 -

Germain Subaru of Columbus responded

Ráz, thank you for trusting Germain Subaru of Columbus with your vehicle's car! We appreciate the high recommendation and look forward to seeing you down the road.

February 27, 2025

I'm very pleased with their service. they are very detailed in explaining everything,always professional and helpful. More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arron Leichner
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Feb 27, 2025 -

Germain Subaru of Columbus responded

Sam, we're delighted to hear that you had a positive experience with our team at Germain Subaru of Columbus. Thank you for your kind words and support!

February 08, 2025

Aaron in service made my first time Subaru maintenance experience stress free. He was friendly and did a great job explaining the process all along the way. More

by cmccollister22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
Report | Print
Feb 10, 2025 -

Germain Subaru of Columbus responded

We're delighted to hear that Aaron made your first Subaru maintenance experience stress-free at Germain Subaru of Columbus. Our team is committed to providing clear communication and friendly service, so it's great to know we hit the mark!

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