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Germain Subaru of Columbus

Columbus, OH

4.6
217 Reviews

1395 Auto Mall Pkwy

Columbus, OH

43228

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Showing 217 reviews

January 27, 2025

I love this dealership! !!They know what they’re doing and are soooo very nice too all there customers. Most of all they do NOT treat their customers like they are not a stup More

by Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
Jan 27, 2025 -

Germain Subaru of Columbus responded

Deb, thank you for the glowing review! We're delighted to hear that our team at Germain Subaru of Columbus provided such a positive experience. We appreciate your support and look forward to serving you again in the future!

January 25, 2025

Aaron did a great job helping my wife pick out what which crosstrek she wanted and explaining all the different packages. Even finding the color she wanted that I don’t care for. Matt the finance man went th More

by hillary.j
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron, Matt the finance man
Jan 27, 2025 -

Germain Subaru of Columbus responded

Hillary, it's wonderful to hear that Aaron and Matt made your experience at Germain Subaru of Columbus enjoyable and informative. We hope you both love the new Subaru Crosstrek!

January 23, 2025

Very clean, knowledgeable,helpful and kind people. I did not feel pressured in anyway. Definitely will recommend them. More

by debbieboerger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin,Larry, finance guy, forgot his name
Jan 23, 2025 -

Germain Subaru of Columbus responded

We're delighted to hear you had a positive experience with our team at Germain Subaru of Columbus! It's great to know that you felt comfortable and well taken care of. Thank you for recommending us!

January 19, 2025

It was a good experience with friendly service, a short wait time, and was sent a video overview of the car's state More

by escudo
Recommend Dealer
Yes
Employees Worked With
Mathew
Jan 20, 2025 -

Germain Subaru of Columbus responded

We're delighted to hear you had a positive experience with our friendly service and appreciated the video overview at Germain Subaru of Columbus. Thank you for sharing your feedback!

January 18, 2025

They were super helpful even when my issue turned out to not be straightforward. Worked with me and even offered a loaner car when it was determined the fix would take longer than expected. More

by Christine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew
Jan 20, 2025 -

Germain Subaru of Columbus responded

Christine, we're delighted to hear that our team at Germain Subaru of Columbus was able to assist you effectively and provide a loaner car during the process. Thank you for sharing your experience with us!

January 05, 2025

Excellent service with highly qualified technicians and staff and I definitely appreciate the service and I recommend to my friends and family More

by veejay9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma
Jan 06, 2025 -

Germain Subaru of Columbus responded

We're delighted to hear that you had an excellent experience with our team at Germain Subaru of Columbus! Thank you for recommending us to your friends and family, we truly appreciate it.

January 03, 2025

Anytime my Subaru has an issue or maintenance that I'm not able to figure out or perform myself Germain Subaru of Columbus is my go to. More

by CTK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma
Jan 03, 2025 -

Germain Subaru of Columbus responded

Thank you for trusting Germain Subaru of Columbus with your vehicle needs! We're always here to help whenever you need us. Safe travels!

January 01, 2025

Very nice waiting area. Our attendant was very friendly and helpful and saved us some money. Very polite!! More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Nelson
Jan 02, 2025 -

Germain Subaru of Columbus responded

Steve, we're delighted to hear that you enjoyed the waiting area and received excellent service from our team at Germain Subaru of Columbus. Thank you for sharing your experience with us!

December 27, 2024

Awesome facility . I drive some distance to get here and Aaron was so nice and knowledgeable a great asset to the company and love that they show a video of your car du More

by susanmichael83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Leichner
Dec 27, 2024 -

Germain Subaru of Columbus responded

Susan, we're delighted to hear that Aaron and the Germain Subaru of Columbus team made your visit worthwhile! It's great knowing you appreciated our service video feature. Safe travels on your way back!

December 12, 2024

Had a check engine light come. I drove to Germain Subaru. Did not have an appointment. Aaron Leichner took my info and assured things would be taken care of. They were busy but the More

by otto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Leichner
Dec 13, 2024 -

Germain Subaru of Columbus responded

We're delighted to hear that Aaron and the Germain Subaru of Columbus team were able to assist you promptly, even without an appointment. Thank you for sharing your experience with us!

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