Germain Subaru of Columbus

Aaron in service made my first time Subaru maintenance experience stress free. He was friendly and did a great job explaining the process all along the way. experience stress free. He was friendly and did a great job explaining the process all along the way. More

Great fast friendly service. Professional and not pushy. Clay listened to our preferences and what we wanted and we was able to drive away with a new car under 2hrs. Professional and not pushy. Clay listened to our preferences and what we wanted and we was able to drive away with a new car under 2hrs. More

We had a very good time working with this service manager. At the Germain dealership. manager. At the Germain dealership. More

The people here are always friendly and polite. The facility is clean and bright. I waited during my vehicles service. The facility is clean and bright. I waited during my vehicles service. More

Thank you for the awesome service. Especially Dan in service for taking care of us in a timely manner!! Everyone was friendly and very efficient! Great customer service!!! Especially Dan in service for taking care of us in a timely manner!! Everyone was friendly and very efficient! Great customer service!!! More

I love this dealership! !!They know what they’re doing and are soooo very nice too all there customers. Most of all they do NOT treat their customers like they are not a stup !!They know what they’re doing and are soooo very nice too all there customers. Most of all they do NOT treat their customers like they are not a stupid. they know their job and they explain it to you so you understand what they’re saying I love this Germain Subaru dealership More

Aaron did a great job helping my wife pick out what which crosstrek she wanted and explaining all the different packages. Even finding the color she wanted that I don’t care for. Matt the finance man went th crosstrek she wanted and explaining all the different packages. Even finding the color she wanted that I don’t care for. Matt the finance man went through all the options available and gave us time to review and explain what each did without being pushy. We even got to talk about the Legos while signing paperwork. More

Very clean, knowledgeable,helpful and kind people. I did not feel pressured in anyway. Definitely will recommend them. I did not feel pressured in anyway. Definitely will recommend them. More

It was a good experience with friendly service, a short wait time, and was sent a video overview of the car's state wait time, and was sent a video overview of the car's state More

They were super helpful even when my issue turned out to not be straightforward. Worked with me and even offered a loaner car when it was determined the fix would take longer than expected. not be straightforward. Worked with me and even offered a loaner car when it was determined the fix would take longer than expected. More