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Germain Subaru of Columbus

Columbus, OH

4.6
202 Reviews

1395 Auto Mall Pkwy

Columbus, OH

43228

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Showing 202 reviews

November 19, 2024

Very polite and knowledgeable sellers, they helped us a lot to make a decision about our new car and made it affordable for us. The whole process was really transparent. They took time to explain everythin More

by iva.pruner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Siano
Nov 20, 2024 -

Germain Subaru of Columbus responded

Thank you for sharing your experience with Germain Subaru of Columbus! We're delighted to hear that our team provided helpful and transparent service, making the car-buying process smooth and affordable. Enjoy your new vehicle!

November 16, 2024

Service department reps are always pleasant and accommodating. Checking in and out moves quickly and the waiting room is comfortable and always has coffee and free WiFi. More

by Marcia1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Connors
Nov 18, 2024 -

Germain Subaru of Columbus responded

Marcia, we're delighted to hear that our service department at Germain Subaru of Columbus has been accommodating and efficient for you. Thank you for highlighting the amenities we offer; it's great knowing they enhance your experience!

November 08, 2024

Aaron did a great job. Awesome customer service. He was knowledgeable and friendly, and made the experience a pleasant one. More

by Sbell7755
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron
Nov 08, 2024 -

Germain Subaru of Columbus responded

We're delighted to hear that Aaron provided awesome customer service and made your experience at Germain Subaru of Columbus a pleasant one. Thank you for sharing this feedback!

November 02, 2024

Excellent service all around. Wait time is appropriate. Will arrange ride home if necessary. Comfortable waiting room. More

by mayounge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma
Nov 04, 2024 -

Germain Subaru of Columbus responded

Thank you for sharing your experience with Germain Subaru of Columbus! We're glad to hear that our service met your expectations and that you found the waiting room comfortable. We look forward to serving you again in the future!

October 17, 2024

Phil was very knowledgeable and friendly! No pressure at all! He answered all my questions and located the specific car I want! More

by caldwelldb
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Phil
Oct 17, 2024 -

Germain Subaru of Columbus responded

We're delighted to hear that Phil provided a knowledgeable and pressure-free experience at Germain Subaru of Columbus! Thank you for sharing your positive feedback, and enjoy your new car!

October 16, 2024

Leo & the team at Germaine go above & beyond. They've helped myself & all my daughters find the perfect cars for us!! Leo made the experience incredibly simple for all of us & he's now like famil More

by Huber
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Udy & Matthew Yelling
Oct 16, 2024 -

Germain Subaru of Columbus responded

Huber, it's wonderful to hear that Leo and the Germain Subaru of Columbus team have become like family through their exceptional service. We're delighted they could help you and your daughters find the perfect cars! Thank you for sharing this fantastic feedback!

October 05, 2024

Emma was very helpful and professional. I have always had an excellent experience at Germain Subaru! More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma
Oct 07, 2024 -

Germain Subaru of Columbus responded

Brian, we're delighted to hear that Emma provided you with such helpful and professional service at Germain Subaru of Columbus. Thank you for your continued support!

September 30, 2024

Amazing experience with zero pressure. Both Clay and Matthew were very nice and professional to work with. The whole staff was incredible. I will be referring everyone to you guys! Thank y More

by TriciaLynn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay and Manager was Matthew Yelling
Sep 30, 2024 -

Germain Subaru of Columbus responded

TriciaLynn, we're delighted to hear that Clay and Matthew made your visit enjoyable at Germain Subaru of Columbus. Thanks for the referrals and kind words!

September 24, 2024

Really friendly, no high pressure, Aaron was the best salesman I've ever worked with More

by mr.m
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron and Matt
Sep 24, 2024 -

Germain Subaru of Columbus responded

Thank you for trusting Germain Subaru of Columbus with your business! Our team wishes you happy miles ahead.

September 20, 2024

This is second time I was in service. First time the guys working were very laid back. They were to call me when part came in but didn’t. This time the service guy was very helpful and More

by Konner15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Young black man
Sep 24, 2024 -

Germain Subaru of Columbus responded

Thank you for sharing your experience with Germain Subaru of Columbus. We're glad to hear that our team member provided helpful and energetic service during your recent visit. We'll work on improving communication regarding parts in the future!

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