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Germain Nissan of Columbus

Columbus, OH

4.7
432 Reviews

4300 Morse Rd.

Columbus, OH

43230

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Showing 432 reviews

May 16, 2023

Knowledgeable and fast service up to date status on your vehicle condition and appointment times More

by mic4iganfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
May 16, 2023 -

Germain Nissan of Columbus responded

It's always a pleasure to deliver professional, prompt, and communicative service! Thanks for choosing Germain Nissan. Safe travels!

May 04, 2023

I enjoyed working with Paul M. He was very helpful and the work on my car was completed on time. I recommend Germain Nissan! More

by davidmarque
Recommend Dealer
Yes
Employees Worked With
Paul M.
May 04, 2023 -

Germain Nissan of Columbus responded

We're thrilled to hear that Paul provided you with helpful and efficient service here at Germain Nissan! We appreciate your recommendation and are glad to hear your car was taken care of promptly. Thank you for your trust and support!

May 04, 2023

They were courteous they were on time today or informative, and I felt very welcome there More

by barbarawrightbrown
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Banton
May 04, 2023 -

Germain Nissan of Columbus responded

Thanks for the great review of Germain Nissan, Barbara. It was our pleasure to work with you!

April 27, 2023

Service personnel were very helpful, friendly, and everything was done according to order and the car was done in a timely manner More

by Jan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Couthern
Apr 27, 2023 -

Germain Nissan of Columbus responded

Jan, we appreciate you taking the time to leave us a five-star review! It's fantastic to hear that our team provided helpful, friendly, and efficient service. Thank you for choosing Germain Nissan. Drive safely!

April 11, 2023

Very good customer care, nice visitors area and completed service in time, and explained everything in detail. More

by siib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Banton, LaDonshay Jackson
Apr 12, 2023 -

siib responded

Very good customer care

April 03, 2023

I’ve been going here for years. For some reason they don’t know what’s wrong with my vehicle and customer service has declined. More

by Z baby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept.
Apr 04, 2023 -

Germain Nissan of Columbus responded

I would like to understand what happened during your visit to make sure we are providing all clients with a 5-star experience going forward. If you're willing to share the details, would you consider reaching out? Thank you, Chelsea Loar - Service Manager - 614-383-4321

Apr 09, 2023 -

Z baby responded

Sure, I’ll try to contact you this week.

April 01, 2023

Welcoming experience, professional, friendly, and all employees were helpful to ensure you were being assisted. It was my first time back in about 3 years and even though my original dealer had passed o More

by Fredrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Armentrou, Avila, LaDonshay Jackson
Apr 03, 2023 -

Germain Nissan of Columbus responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Germain Nissan team. Drive safely, and we hope to see you back again down the road!

Apr 04, 2023 -

Fredrie responded

See you in September. Thank you.

March 30, 2023

Cameron was very helpful, punctual and made the process as simple as possible. Great overall experience More

by Tylermarcusjames
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron D
Mar 30, 2023 -

Germain Nissan of Columbus responded

Thanks for sharing this positive feedback about your experience with Cameron. The Germain Nissan team appreciates your support, Tyler!

March 29, 2023

Over all great in everything. The service the accommodation. Carl Brown and Steve are awesome. More

by Missy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl Brown, LaDonshay Jackson
Mar 29, 2023 -

Germain Nissan of Columbus responded

Missy - Thanks for the kind review of Carl and Steve here at Germain Nissan! It means a lot to our team to hear this great feedback.

March 17, 2023

I was looking to purchase a car quickly for my daughter in college (out of state), whose vehicle had been totaled by a tree. We reached out to Cameron Morgan regarding a 2015 CX-5 on their used car lot. C More

by Bob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Morgan, Gary Haskins
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