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Germain Nissan of Columbus

Columbus, OH

4.7
428 Reviews

4300 Morse Rd.

Columbus, OH

43230

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Showing 428 reviews

April 11, 2023

Very good customer care, nice visitors area and completed service in time, and explained everything in detail. More

by siib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Banton, LaDonshay Jackson
Apr 12, 2023 -

siib responded

Very good customer care

April 03, 2023

I’ve been going here for years. For some reason they don’t know what’s wrong with my vehicle and customer service has declined. More

by Z baby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept.
Apr 04, 2023 -

Germain Nissan of Columbus responded

I would like to understand what happened during your visit to make sure we are providing all clients with a 5-star experience going forward. If you're willing to share the details, would you consider reaching out? Thank you, Chelsea Loar - Service Manager - 614-383-4321

Apr 09, 2023 -

Z baby responded

Sure, I’ll try to contact you this week.

April 01, 2023

Welcoming experience, professional, friendly, and all employees were helpful to ensure you were being assisted. It was my first time back in about 3 years and even though my original dealer had passed o More

by Fredrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Armentrou, Avila, LaDonshay Jackson
Apr 03, 2023 -

Germain Nissan of Columbus responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Germain Nissan team. Drive safely, and we hope to see you back again down the road!

Apr 04, 2023 -

Fredrie responded

See you in September. Thank you.

March 30, 2023

Cameron was very helpful, punctual and made the process as simple as possible. Great overall experience More

by Tylermarcusjames
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron D
Mar 30, 2023 -

Germain Nissan of Columbus responded

Thanks for sharing this positive feedback about your experience with Cameron. The Germain Nissan team appreciates your support, Tyler!

March 29, 2023

Over all great in everything. The service the accommodation. Carl Brown and Steve are awesome. More

by Missy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl Brown, LaDonshay Jackson
Mar 29, 2023 -

Germain Nissan of Columbus responded

Missy - Thanks for the kind review of Carl and Steve here at Germain Nissan! It means a lot to our team to hear this great feedback.

March 17, 2023

I was looking to purchase a car quickly for my daughter in college (out of state), whose vehicle had been totaled by a tree. We reached out to Cameron Morgan regarding a 2015 CX-5 on their used car lot. C More

by Bob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Morgan, Gary Haskins
March 01, 2023

I needed something looked at on my car and instead of making me wait or asking me to schedule an appointment, Greg West immediately took care of it personally! Teonna Brooks had my receipt ready with a c More

by amf07
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg West, Teonna Brooks
February 07, 2023

Good for nothing swindlers. Especially Carl Brown and Nathan, I believe his last name is Miller. Kept me from getting the car that I wanted and sold me a pile of junk that is al More

by christopher.kestner85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Carl Brown
December 30, 2022

I recently purchased a car from Germain Nissan Dealership on Morse Rd. on Dec 5th, a week into driving the car I started hearing an intermittent noise but was no certain about where it was coming from. I rep More

by Brandy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Donovan Patrick, Michael Banton, LaDonshay Jackson
January 17, 2022

Mike Banton is one of a kind. His level of professionalism is EXCELLENT! The care and concern he uses during each of my purchases/leases, is genuine and informative. More

by kings2844
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Banton
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