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Germain Nissan of Columbus

Columbus, OH

4.7
428 Reviews

4300 Morse Rd.

Columbus, OH

43230

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Showing 428 reviews

July 16, 2023

Germain did a great job fixing the brakes on my car. My car was repaired sooner than expected. They explained everything ahead of time. I always have a great experience with Germain. More

by rh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Jul 18, 2023 -

Germain Nissan of Columbus responded

Thank you for the positive review! We're glad to hear that Germain Nissan could provide you with excellent brake service and a great overall experience. If there's anything else we can do for you, please don't hesitate to reach out. Have a wonderful day!

July 11, 2023

Can always count on excellent service. Fair pricing and well trained mechanics. Have never had an issue. More

by Brigette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg in servive
Jul 11, 2023 -

Germain Nissan of Columbus responded

Brigette, thank you for the kind words! We're glad to hear that you can always count on excellent service and fair pricing at Germain Nissan. We appreciate your support and look forward to serving you in the future. Have a great day!

June 21, 2023

Amazing customer service and support! Service representative,Paul, went above and beyond to assist with auto GPS technical problem. Incredibly efficient and timely service! Thank you! More

by deecochran123
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Paul
Jun 21, 2023 -

Germain Nissan of Columbus responded

Your review is everything we hope to see! We're overjoyed Paul went the extra mile to demonstrate our commitment to customer service. Thank you for supporting Germain Nissan!

June 20, 2023

Greg was his usual self in his attention to detail and always keeps track of my car. I rely on him to take care of what I need. It is as though I have a personal valet. More

by kmcarter
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Greg
Jun 20, 2023 -

kmcarter responded

Greg is a star.

Jun 20, 2023 -

Germain Nissan of Columbus responded

We will be sure to pass along your kind words to Greg. Thank you for choosing Germain Nissan!

June 07, 2023

Daniel to sales person was honest and to the point on a vehicle sale. Finance was quick and personable. It did not take 6 hours to buy a car. Everyone in the dealership was kind and professional. It was re More

by John
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LaDonshay Jackson
Jun 07, 2023 -

Germain Nissan of Columbus responded

We're thrilled to hear that Daniel and the team at Germain Nissan made your vehicle purchase such a positive and efficient experience! It's great to know that our finance team was able to provide personable service as well. Thank you for choosing us, we appreciate your business, John!

May 20, 2023

Brought in Murano . Engine light came on. I already had it diagnosed that oxygen sensor was bad. When brought it in I was told they had to run test. It would cost $169.9 More

by Obie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Banton
May 22, 2023 -

Germain Nissan of Columbus responded

Thank you for letting us know about your recent experience, and I'm sorry that it left you feeling disappointed with the price of our service. We strive to deliver top-quality service at a fair cost, and it's disappointing to learn that we've left the wrong impression. We will be sure to take your feedback into consideration as we move forward. If there is anything else you'd like to share, please don't hesitate to get in touch. Thank you, Chelsea Loar - Service Manager - 614-383-4321

May 16, 2023

Knowledgeable and fast service up to date status on your vehicle condition and appointment times More

by mic4iganfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
May 16, 2023 -

Germain Nissan of Columbus responded

It's always a pleasure to deliver professional, prompt, and communicative service! Thanks for choosing Germain Nissan. Safe travels!

May 04, 2023

I enjoyed working with Paul M. He was very helpful and the work on my car was completed on time. I recommend Germain Nissan! More

by davidmarque
Recommend Dealer
Yes
Employees Worked With
Paul M.
May 04, 2023 -

Germain Nissan of Columbus responded

We're thrilled to hear that Paul provided you with helpful and efficient service here at Germain Nissan! We appreciate your recommendation and are glad to hear your car was taken care of promptly. Thank you for your trust and support!

May 04, 2023

They were courteous they were on time today or informative, and I felt very welcome there More

by barbarawrightbrown
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Banton
May 04, 2023 -

Germain Nissan of Columbus responded

Thanks for the great review of Germain Nissan, Barbara. It was our pleasure to work with you!

April 27, 2023

Service personnel were very helpful, friendly, and everything was done according to order and the car was done in a timely manner More

by Jan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Couthern
Apr 27, 2023 -

Germain Nissan of Columbus responded

Jan, we appreciate you taking the time to leave us a five-star review! It's fantastic to hear that our team provided helpful, friendly, and efficient service. Thank you for choosing Germain Nissan. Drive safely!

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