Germain Nissan of Columbus

We have been customers with Germain Nissan for 10 years and have bought 7 cars with them. We have all our vehicles serviced there also, even if it is not a Nissan. We have established friendships with the and have bought 7 cars with them. We have all our vehicles serviced there also, even if it is not a Nissan. We have established friendships with the employees and most importantly we have complete trust in there service center. We will remain loyal customers as long as we have trust and satisfaction in Germain. We are 100% satisfied. More

Our first experience with Germain Nissan stated recently with the purchase of our dream car, a Ford Mustang GT. We had been searching for days, spending many hours on the Internet to make our list of “poss with the purchase of our dream car, a Ford Mustang GT. We had been searching for days, spending many hours on the Internet to make our list of “possibilities” to check out. One evening we kept going back to one Mustang on the Internet at www.germainnissan.com. The quality of the pictures and detailed vehicle description kept pulling us back to the Germain site. When we actually went to the dealership the next day we were not disappointed. The pictures, as great as they were, did not do justice to the Mustang. Our salesman, John Cuestas, picked up where the website left off. His knowledge of the car was exceptional; he had the answers to all of our questions. At no time during the dealings did he try the hard sales, fast-talking tactics we’ve all experienced at other dealerships. During the decision making process we asked that they wash the car and put it on the rack so we could check out the body/paint and undercarriage of the car. They readily complied with our request, with no hesitation at all. This was going above and beyond what other dealers would have done! When we finally decided to make the purchase the process was painless; I don’t remember everyone’s name that was involved but they were all very courteous and extremely professional. The credit manager (Charles) Tim King was also great to work with. He answered our questions an explained everything in just the right amount of detail as we went through the process. We would not hesitate to purchase from Germain Nissan again or to recommend others visit Germain Nissan for their dream car. Who knows, they might just have the Mustang (or whatever car/truck/suv you are looking for) of your dreams on their lot right now. You better check at www.germainnissan.com; we're extremely glad that we did! More

Robert was very knowledgable and friendly. He worked very hard to get us the best deal possible. I would highly recommend that anyone visiting Germain Nissan ask for Robert! The dealership had a great variet hard to get us the best deal possible. I would highly recommend that anyone visiting Germain Nissan ask for Robert! The dealership had a great variety of vehicles to choose from on the lot. However, the wife had her heart set on a tuscany red car. They offered to have one delivered from another dealership over 75 miles way! More

My husband and I visited Germain Nissan of Columbus because we were looking for a new car. We did not intend to buy that day. In fact we were planning on buying a Hyundai but happened to drive by the because we were looking for a new car. We did not intend to buy that day. In fact we were planning on buying a Hyundai but happened to drive by the Nissan dealership and figured we should at least check them out to cross them off the list. We were so impressed with the service that we received from Robert Bailey that we ended up purchasing a Nissan Altima that day. He answered all our questions and even pointed out why Nissan was better than the other vehicles that we were planning on looking at. He is quite knowledgable of your products and convinced us that we should purchase a Nissan. He worked with us to get a great vehicle in a price range that we could afford. I am not someone who normally makes impulse buys. The last vehicle that we purchased I looked at for over 6 months before actually signing the papers and purchasing. You should be proud of what a great employee Robert is. The fact that he was able to get me to purchase a vehicle when I was only there to look is amazing. Sincerly, David and Tina Fesenmyer More

Quick, friendly and honest responses before purchase from Tim King. ALL my questions answered before and after purchase. Shown EVERYTHING on my new vehicle before leaving dealership. Dealership manager to Tim King. ALL my questions answered before and after purchase. Shown EVERYTHING on my new vehicle before leaving dealership. Dealership manager took time to come out and introduce himself and make sure we were taken care of in every respect. Very friendly and informative. GREAT transaction and GREAT dealership. I would highly recommend! Jennifer Reno More

I highly recommend Germain Nissan to everyone I know when they are going to purchase a vehicle. All employees in sales, parts and service go above and beyond the typically customer service. They make you f they are going to purchase a vehicle. All employees in sales, parts and service go above and beyond the typically customer service. They make you feel part of the Nissan family. When I have a vehicle in for service everything is explained totally and it is always ready when promised. Sally M. More

I had been looking for a car for over 4 months. The option of new was not even considered until we ended up at Germain Nissan. My sales person "Robert" was very professional. He spent time going over a option of new was not even considered until we ended up at Germain Nissan. My sales person "Robert" was very professional. He spent time going over all advantages of the Sentra. Although I really liked the Sentra, I started looking at other manufacturers "Honda and Toyota". I went to the other dealers at the end of business hours. Honda was too busy trying to shut their doors. They met me at the door with 15 minutes left in the day and said "Come back tommorrow". I knew this dealer was not getting my business. On the other hand, Toyota stayed open 1 hour past close to discuss the Corolla. Their customer service was great! By the way, the store I went to was Germain Toyota. I knew I had the right dealer. Even though this was going to be my car, it was what my wife wanted at this point. We test drove both cars and did a side by side comparison at the Germain Nissan store. At the end of the day, both cars were very similar. Style, price and recall notices sold the car. I was worried the recalls Toyota had been dealing with would effect the resale value of the car. The customer service was great at each store. Since my purchase, I have had my car in for maintence, FREE washings and a couple minor repairs. The service staff has always been easy to deal with. Someone has always been around to shuttle me to work and back when I do not have a ride. Overall, Germain dealers do an outstanding job! I will be purchasing another car from Germain and I speak highly of their service and quality when somebody asks. Your customers are your best sales people. I sell Germain to everyone who asks! More

I went to Germain after a very unfortunate experience with another Columbus Nissan dealer that rhymes with mycart. Brandon set up the appointment, and Tony at Germain made the process go very quickly, with another Columbus Nissan dealer that rhymes with mycart. Brandon set up the appointment, and Tony at Germain made the process go very quickly, and the deal was great. The car was delivered hand waxed and was beautiful...I would recommend Germain if you are in the market for a beautiful Nissan at the right price. More

This dealership tries to intimidate you into buying a This dealership tries to intimidate you into buying a car. I was dealing with John. He was nice until I told him I didn't like his deal, then he got This dealership tries to intimidate you into buying a car. I was dealing with John. He was nice until I told him I didn't like his deal, then he got mean and aggressive. Buddy came out and tried to be the good sales guy. This tag sales approach just shows me that this dealership has no integrity whatsoever. I couldn't just walk out because they still had my keys to the car I wanted to trade in. As soon as they gave me back my keys I went to Infiniti of Columbus, where I was treated with respect, and bought a car. More

I recently bought a used car from this dealership. The used car manager (Buddy)was very unprofessional and tried to do business by scaring me. He also lied many things and tried to make me guilty on the used car manager (Buddy)was very unprofessional and tried to do business by scaring me. He also lied many things and tried to make me guilty on the spot. He pressured me to make a desicion on the spot. They promised to take care of several items on my car but once the car is sold, they never took care of anything nor returned my calls. The service is horrible and the service manager, Mike was very rude. Never go to this dealership. Just avoid and buy your vehicle somewhere else where you will be treated like a customer and with respect. I feel that Buddy with his cunning tactics will drive this dealership out of business soon. The entire team believes that they can fool every customer who walks in to the dealership. Andy was a little better but can't do much since he is in sales. Beware and avoid this dealership. I have bought 7 cars in the past, but never experienced such a horrible experience. In the future, I will never go to this dealer for any service or repairs. Do a favor for yourself and AVOID Germain Nissan. More