Germain Nissan of Columbus

I don't buy a car very often so I had done my research ahead of time through Consumer Report. Michael spent over an hour pointing out all the safety issues in the Altima and all the accessories. When I ca ahead of time through Consumer Report. Michael spent over an hour pointing out all the safety issues in the Altima and all the accessories. When I came back three weeks later to buy a car he was extremely helpful and got us the best deal, at least we feel that we got a great deal. More

John Rix called earlier this week to let me know he had a great opportunity for me to move from my 2009 Maxima to a 2011 Maxima with with little or no change in my lease payment. As my lease had another 14 m great opportunity for me to move from my 2009 Maxima to a 2011 Maxima with with little or no change in my lease payment. As my lease had another 14 months to run I was interested, but unsure how this could possibly be a win/win situation. This experience was the best car buying (leasing) experience I have ever had and I have been buying cars for a long time. John Rix was outstanding in his knowledge and handling of the transaction and I was amazed at how easy he made it all happen. I have had experience with Germain Nissan before but this is the best experience I have ever had with any dealership. I must also say I was treated with a friendly and dedicated committment to maker me feel welcome and answered all my questions and could not have made this experience more enjoyable. I regret I do not remember the finance managers name but his first name was Carl and he too was outstanding in making sure I understood all the details of this transaction. It was a pleasure. Of course Mike and Greg of the service department followed through as always and made the day complete. Thank you Germain Nissan...you are a GREAT dealership. Thank you, Terry L. DeVassie, Westerville, Ohio More

This dealership is one of the best if not the best car dealership that I have ever dealt with. Michael Banton is a very friendly, charming, and honest salesperson. No high pressure sales here. They don't dealership that I have ever dealt with. Michael Banton is a very friendly, charming, and honest salesperson. No high pressure sales here. They don't beat around the bush, they come at you with their best price, which is usually the lowest around. The whole dealership makes you feel at home. It's now the first dealership that we go to when shopping for a car. If we feel that we need to compare, then we would do so, but haven't found the need for that. I would recomend this dealership to anyone. By the way, we live 3 hours away from Columbus, Ohio. More

I had an absolutely positive experience with this dealership from the moment I arrived. The sales consultant that assisted me in selecting and purchasing a car was very helpful and knowledgable dealership from the moment I arrived. The sales consultant that assisted me in selecting and purchasing a car was very helpful and knowledgable about the features present on their cars. He listened to what I was interested in with my purchase and took the time to explain how certain models or options would fulfill my wishlist/needlist instead of merely pushing me in a direction. From the process of selecting which model I was interested in, to the test drive, and finally the final demonstration of the car’s features before I drove off in my new Maxima, he thoroughly explained the features and functionality of the vehicle. One particular aspect of the sales process that impressed me was his focus on not only features and abilities I had specifically mentioned but also those that could be inferred based on previous conversations about my points of interest. To me this conveyed a sense that he was actually interested in selling me a car I will love rather than a car they just want to get off the lot. I had an equally positive experience with the finance department. The finance manager I worked with made the process of getting financed painless as well as worked to find a much better APR than I was initially expecting. When it came time to discuss various add-ons such as GAP insurance, extended warranties, and protection programs I never got the impression he was simply going for an up-sell. He took the time to explain each item, the benefits they offer, and then went the extra mile by offering an explanation on what conditions would be necessary for the benefits to be worth it or likely to be used. The entire conversation centered around giving me the information I needed to make an informed decision, not around simply getting me to sign a contract. He also took the time to explain exactly what the warranties covered, rather than a simple blanket “bumper to bumper” statement. I would highly recommend this dealership to anyone looking for a Nissan. The staff I worked with provided an excellent car buying experience which centered around providing their expertise so I could make my own informed decision rather than trying to steer me in a particular direction. More

From start to finish, the purchase of this car was enjoyable- Michael is an excellent salesperson & makes you feel like you are important- even when he's slammed with multiple customers at the sam enjoyable- Michael is an excellent salesperson & makes you feel like you are important- even when he's slammed with multiple customers at the same time! He knows the cars well & genuinely seems to like the Nissan brand. He has a wonderful sense of humor and I would definitely buy my next Nissan from him! Karl was a pleasure to work with as well- efficient, another employee with a great sense of humor, and very knowledgeable about the financial side of the "house". Buying a car is a lengthy process, but everyone we dealt with at Germain was polite and the atmosphere was one of "let's have fun while we're here!" More

I delt with German before when purchasing my 2007 Toyota yaris and was very satisfied, so my fiance and I decided to try again as we were looking for a new vehicle for him. Again I was not disappointed, aft yaris and was very satisfied, so my fiance and I decided to try again as we were looking for a new vehicle for him. Again I was not disappointed, after great service and satisfaction we left with a Nissan altima. Any chance for a new vehicle again, German is the first we'll be dealing with. More

I bought a new 2011 Nissan Altima at Germain Nissan and had a very good experience. Mike Banton, sales person, was friendly, professional and knowledgeable. Upon my first visit, I was WOWED with his servic had a very good experience. Mike Banton, sales person, was friendly, professional and knowledgeable. Upon my first visit, I was WOWED with his service and positive personality. He went through all the bells and whistles of the car and made sure to fully explain all safety and engine features. My dad accompanied me and considered him to be one of the best sales persons he had ever met (my father is not an easy person to impress). I only briefly met Mr. Germain once and had no other interaction after that. Nick Zuchengno took care of finance and me and my father had mixed feelings towards our experience with him. He was friendly enough and took care of all the paper work efficiently. He tried to sell me and my father on a Vehicle Service Protection Plan which we wanted to take some time to think and research before making the investment. This decision didn't seem to suite Nick and his attitude turned noticeably sour. In total, the dealership provided a positive experience for a first time buyer like myself. I wasn't really pushed to buy any certain car, to spend any certain amount of money, the decision was mine and I'm very satisfied with it! More

Everyone from Mike Banton, Paul Germain and Nick (Finance) were absolutely wonderful to do business with. Without a doubt, when I am ready to purchase another Nissan (which I will do) I will not go (Finance) were absolutely wonderful to do business with. Without a doubt, when I am ready to purchase another Nissan (which I will do) I will not go to any other Nissan dealersship in Columbus Ohio. Germain Nissan is number one in my book. More