Germain Nissan of Columbus
Columbus, OH
Filter Reviews by Keyword
By Type
Showing 428 reviews
I had such a wonderful experience dealing with this Germain Nissan of Columbus. Stephanie was very friendly and helpful with any of my needs. I felt very comfortable and am more than pleased with my pu Germain Nissan of Columbus. Stephanie was very friendly and helpful with any of my needs. I felt very comfortable and am more than pleased with my purchase. I really enjoyed how they made everything feel like a family at this location with the tour. Overall, it was a great experience. More
I have been to Germain before and one of the reason I went back. We dealt with a very knowledgeable sales person and finance person. The process was fair and friendly. We did not feel pressured like o went back. We dealt with a very knowledgeable sales person and finance person. The process was fair and friendly. We did not feel pressured like other dealerships sometimes make you feel. If I know of anyone looking for a dealership I would recommend Germain. More
This is the 4th vehicle I have purchased from a Germain dealer and this is by far the best experience i've had. Michael and the team at the dealership went above and beyond what I expected from the dealers dealer and this is by far the best experience i've had. Michael and the team at the dealership went above and beyond what I expected from the dealership. We stopped in to purchase a vehicle for our daughter and left with one for her and another one for me. This left a lasting impression on my daughter and restored my faith in dealing with car sales. More
As part of the new car shopping experience, I felt I had all my questions answered. Brandon made sure to point out all the features of the car, many which were new to me. I was pleased with the final pric all my questions answered. Brandon made sure to point out all the features of the car, many which were new to me. I was pleased with the final price and plan on having all my auto service needs completed at Germain Nissan. More
We have been customers with Germain Nissan for 10 years and have bought 7 cars with them. We have all our vehicles serviced there also, even if it is not a Nissan. We have established friendships with the and have bought 7 cars with them. We have all our vehicles serviced there also, even if it is not a Nissan. We have established friendships with the employees and most importantly we have complete trust in there service center. We will remain loyal customers as long as we have trust and satisfaction in Germain. We are 100% satisfied. More
Our first experience with Germain Nissan stated recently with the purchase of our dream car, a Ford Mustang GT. We had been searching for days, spending many hours on the Internet to make our list of “poss with the purchase of our dream car, a Ford Mustang GT. We had been searching for days, spending many hours on the Internet to make our list of “possibilities” to check out. One evening we kept going back to one Mustang on the Internet at www.germainnissan.com. The quality of the pictures and detailed vehicle description kept pulling us back to the Germain site. When we actually went to the dealership the next day we were not disappointed. The pictures, as great as they were, did not do justice to the Mustang. Our salesman, John Cuestas, picked up where the website left off. His knowledge of the car was exceptional; he had the answers to all of our questions. At no time during the dealings did he try the hard sales, fast-talking tactics we’ve all experienced at other dealerships. During the decision making process we asked that they wash the car and put it on the rack so we could check out the body/paint and undercarriage of the car. They readily complied with our request, with no hesitation at all. This was going above and beyond what other dealers would have done! When we finally decided to make the purchase the process was painless; I don’t remember everyone’s name that was involved but they were all very courteous and extremely professional. The credit manager (Charles) Tim King was also great to work with. He answered our questions an explained everything in just the right amount of detail as we went through the process. We would not hesitate to purchase from Germain Nissan again or to recommend others visit Germain Nissan for their dream car. Who knows, they might just have the Mustang (or whatever car/truck/suv you are looking for) of your dreams on their lot right now. You better check at www.germainnissan.com; we're extremely glad that we did! More
Robert was very knowledgable and friendly. He worked very hard to get us the best deal possible. I would highly recommend that anyone visiting Germain Nissan ask for Robert! The dealership had a great variet hard to get us the best deal possible. I would highly recommend that anyone visiting Germain Nissan ask for Robert! The dealership had a great variety of vehicles to choose from on the lot. However, the wife had her heart set on a tuscany red car. They offered to have one delivered from another dealership over 75 miles way! More
My husband and I visited Germain Nissan of Columbus because we were looking for a new car. We did not intend to buy that day. In fact we were planning on buying a Hyundai but happened to drive by the because we were looking for a new car. We did not intend to buy that day. In fact we were planning on buying a Hyundai but happened to drive by the Nissan dealership and figured we should at least check them out to cross them off the list. We were so impressed with the service that we received from Robert Bailey that we ended up purchasing a Nissan Altima that day. He answered all our questions and even pointed out why Nissan was better than the other vehicles that we were planning on looking at. He is quite knowledgable of your products and convinced us that we should purchase a Nissan. He worked with us to get a great vehicle in a price range that we could afford. I am not someone who normally makes impulse buys. The last vehicle that we purchased I looked at for over 6 months before actually signing the papers and purchasing. You should be proud of what a great employee Robert is. The fact that he was able to get me to purchase a vehicle when I was only there to look is amazing. Sincerly, David and Tina Fesenmyer More
Quick, friendly and honest responses before purchase from Tim King. ALL my questions answered before and after purchase. Shown EVERYTHING on my new vehicle before leaving dealership. Dealership manager to Tim King. ALL my questions answered before and after purchase. Shown EVERYTHING on my new vehicle before leaving dealership. Dealership manager took time to come out and introduce himself and make sure we were taken care of in every respect. Very friendly and informative. GREAT transaction and GREAT dealership. I would highly recommend! Jennifer Reno More
I highly recommend Germain Nissan to everyone I know when they are going to purchase a vehicle. All employees in sales, parts and service go above and beyond the typically customer service. They make you f they are going to purchase a vehicle. All employees in sales, parts and service go above and beyond the typically customer service. They make you feel part of the Nissan family. When I have a vehicle in for service everything is explained totally and it is always ready when promised. Sally M. More