Germain Nissan of Columbus

I gave this dealership a "great" in all categories except price and probably should have given price a "great" too because they did allow me more on my trade in than originally agreed. Mik categories except price and probably should have given price a "great" too because they did allow me more on my trade in than originally agreed. Mike Banton, the sales consultant, met my requirements right off the bat. My requirements were: friendly but not over bearing, knowledgeable but not tedious, and reasonable. I bought a Nissan Versa 1.8 S hatchback. I was able to test drive it while alone in the car which I appreciated. When it came time to purchase, and I was ready to pay cash, Mike pointed out that they took $500 off if I took the Nissan 0% interest for three years payment plan. I took it. Nick Zuchegno made the paperwork a cinch. He offered extended warranty options but did not pressure me about them. If you are looking at Nissan products, I highly recommend this dealership. They are expanding their showroom right now (July 2011) so the lot is a bit broken up, but when its done I believe it will be great. We attend to return to this dealership when the 2012 vehicles come out. We will be looking at the Juke. More

I was very pleased dealing with Mike Banton and Nick in the finance dept. They worked very hard to help me get the best deal on my Altima. Mike was very friendly and professional during the entire process. the finance dept. They worked very hard to help me get the best deal on my Altima. Mike was very friendly and professional during the entire process. I would recommend this dealer and Mike Banton to anyone looking for a Nissan. More

This dealership is one of the best if not the best car dealership that I have ever dealt with. Michael Banton is a very friendly, charming, and honest salesperson. No high pressure sales here. They don't dealership that I have ever dealt with. Michael Banton is a very friendly, charming, and honest salesperson. No high pressure sales here. They don't beat around the bush, they come at you with their best price, which is usually the lowest around. The whole dealership makes you feel at home. It's now the first dealership that we go to when shopping for a car. If we feel that we need to compare, then we would do so, but haven't found the need for that. I would recomend this dealership to anyone. By the way, we live 3 hours away from Columbus, Ohio. More

I had an absolutely positive experience with this dealership from the moment I arrived. The sales consultant that assisted me in selecting and purchasing a car was very helpful and knowledgable dealership from the moment I arrived. The sales consultant that assisted me in selecting and purchasing a car was very helpful and knowledgable about the features present on their cars. He listened to what I was interested in with my purchase and took the time to explain how certain models or options would fulfill my wishlist/needlist instead of merely pushing me in a direction. From the process of selecting which model I was interested in, to the test drive, and finally the final demonstration of the car’s features before I drove off in my new Maxima, he thoroughly explained the features and functionality of the vehicle. One particular aspect of the sales process that impressed me was his focus on not only features and abilities I had specifically mentioned but also those that could be inferred based on previous conversations about my points of interest. To me this conveyed a sense that he was actually interested in selling me a car I will love rather than a car they just want to get off the lot. I had an equally positive experience with the finance department. The finance manager I worked with made the process of getting financed painless as well as worked to find a much better APR than I was initially expecting. When it came time to discuss various add-ons such as GAP insurance, extended warranties, and protection programs I never got the impression he was simply going for an up-sell. He took the time to explain each item, the benefits they offer, and then went the extra mile by offering an explanation on what conditions would be necessary for the benefits to be worth it or likely to be used. The entire conversation centered around giving me the information I needed to make an informed decision, not around simply getting me to sign a contract. He also took the time to explain exactly what the warranties covered, rather than a simple blanket “bumper to bumper” statement. I would highly recommend this dealership to anyone looking for a Nissan. The staff I worked with provided an excellent car buying experience which centered around providing their expertise so I could make my own informed decision rather than trying to steer me in a particular direction. More

From start to finish, the purchase of this car was enjoyable- Michael is an excellent salesperson & makes you feel like you are important- even when he's slammed with multiple customers at the sam enjoyable- Michael is an excellent salesperson & makes you feel like you are important- even when he's slammed with multiple customers at the same time! He knows the cars well & genuinely seems to like the Nissan brand. He has a wonderful sense of humor and I would definitely buy my next Nissan from him! Karl was a pleasure to work with as well- efficient, another employee with a great sense of humor, and very knowledgeable about the financial side of the "house". Buying a car is a lengthy process, but everyone we dealt with at Germain was polite and the atmosphere was one of "let's have fun while we're here!" More

I delt with German before when purchasing my 2007 Toyota yaris and was very satisfied, so my fiance and I decided to try again as we were looking for a new vehicle for him. Again I was not disappointed, aft yaris and was very satisfied, so my fiance and I decided to try again as we were looking for a new vehicle for him. Again I was not disappointed, after great service and satisfaction we left with a Nissan altima. Any chance for a new vehicle again, German is the first we'll be dealing with. More

I bought a new 2011 Nissan Altima at Germain Nissan and had a very good experience. Mike Banton, sales person, was friendly, professional and knowledgeable. Upon my first visit, I was WOWED with his servic had a very good experience. Mike Banton, sales person, was friendly, professional and knowledgeable. Upon my first visit, I was WOWED with his service and positive personality. He went through all the bells and whistles of the car and made sure to fully explain all safety and engine features. My dad accompanied me and considered him to be one of the best sales persons he had ever met (my father is not an easy person to impress). I only briefly met Mr. Germain once and had no other interaction after that. Nick Zuchengno took care of finance and me and my father had mixed feelings towards our experience with him. He was friendly enough and took care of all the paper work efficiently. He tried to sell me and my father on a Vehicle Service Protection Plan which we wanted to take some time to think and research before making the investment. This decision didn't seem to suite Nick and his attitude turned noticeably sour. In total, the dealership provided a positive experience for a first time buyer like myself. I wasn't really pushed to buy any certain car, to spend any certain amount of money, the decision was mine and I'm very satisfied with it! More

Everyone from Mike Banton, Paul Germain and Nick (Finance) were absolutely wonderful to do business with. Without a doubt, when I am ready to purchase another Nissan (which I will do) I will not go (Finance) were absolutely wonderful to do business with. Without a doubt, when I am ready to purchase another Nissan (which I will do) I will not go to any other Nissan dealersship in Columbus Ohio. Germain Nissan is number one in my book. More

After having a bad exerience at another local dealership, I stopped in at Germain Nissan on Morse Rd and received the most professional, friendly and overall great service from Mike Banton. I told Mike what I stopped in at Germain Nissan on Morse Rd and received the most professional, friendly and overall great service from Mike Banton. I told Mike what I was looking for, the price I wanted to pay and I was overall very pleased with my experience at Germain Nissan. No high pressure sales. I would highly recommend anyone looking to purchase a Nissan to go see Mike Banton. He was able to provide all the information regarding the Nissan Altima to me, show me all the options and even made a follow up call after my purchase. Mike is a hard working, down to earth salesman that you don't find to often. When I heard that he had been at this dealership for several years, I knew then that he really took his job seriously and not just some weekend salesman you may find at other dealerships. I have nothing but good to say about Mike, Nick in the Finance Department, and Paul Germain. I will definately return to this dealership in the future. Thank you!!!!! More

John Rix leased two 2011 vehicles to us, one for my husband & one for myself in the same day!! My husband chose the 2011 Nissan Frontier Truck, I chose the 2011 Nissan Altima Sport Coupe. John Rix was husband & one for myself in the same day!! My husband chose the 2011 Nissan Frontier Truck, I chose the 2011 Nissan Altima Sport Coupe. John Rix was the best car salesman I have ever met. He was courteous, friendly, patient, answered questions, very helpful, NOT PUSHY!! He made you feel like he was there to help you find and purchase or lease what you were looking for not what someone else wanted you to buy. He took us on a tour of the entire facility. In the interim while Jon needed to attend to things to finalize our lease purchase, we were kindly greeted and made to feel at home by Brad, Josh and Nick. Brad was in training and what a great asset he will be to your company. He has it, personality, professionalism, eager to assist you with any questions and even help me set up my Bluetooth. Josh worked on the credit & title, registration information needed etc for our car trades and Nick handled the final financing/lease paper work. When we left, it did not feel like we had been in a "dealership." We felt like we had made a new family!! A terrific experience. I will recommend Germain Nissan to any and all. My husband and I are well beyond pleased. More