Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Germain Nissan of Columbus

Columbus, OH

Overview
Reviews
4.7
428 Reviews
Call Dealership (614) 418-4500
View Awards

4300 Morse Rd.

Columbus, OH

43230

Directions

By Type

Showing 428 reviews

December 14, 2023

I always receive Awesome service from Greg in the Service Department!! Please give him a Great Performance. I appreciate Al he does!! Thank you!! Toni Davis More

by tdavis60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg in Service, Michael Banton, LaDonshay Jackson
Report | Print
Dec 15, 2023 -

Germain Nissan of Columbus responded

We're delighted to know that Greg has been providing you with excellent service at Germain Nissan! Your appreciation means a lot to us. We'll be sure to pass along your kind words. Thanks for the review!

December 11, 2023

Easy to schedule, friendly staff, nice room to wait in with a coffee machine, have been happy bringing the car here. More

by ALeafDriver
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Lest L
Report | Print
Dec 11, 2023 -

Germain Nissan of Columbus responded

We're glad to know you've been happy with your experiences at Germain Nissan! Our team always aims for easy scheduling and friendly service. Thanks for choosing us, we appreciate it!

December 02, 2023

I was very pleased with the service at Germain Nissan. I won’t hesitate to go back for future service. More

by jercrab71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Dec 04, 2023 -

Germain Nissan of Columbus responded

We're delighted to know you had a positive experience with us at Germain Nissan! We look forward to assisting you again in the future. Safe travels until then!

November 20, 2023

Always treated well and in a timely manner while I wait … no problems with service rep More

by pmellman33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Banton
Report | Print
Nov 21, 2023 -

Germain Nissan of Columbus responded

This is what we love to hear! Thank you for supporting Germain Nissan with your business and 5-star review. Until next time!

November 16, 2023

Cameron was awesome! ! He really worked with me!!! He explained everything sooo thoroughly!! Gave me different options within my budget! I will always come back!!! I give More

by kmaclean Karen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron
Report | Print
Nov 16, 2023 -

Germain Nissan of Columbus responded

Karen, we're so happy to know Cameron was able to assist you effectively at Germain Nissan! It's great that he could provide different options and make everything clear for you. Enjoy your new car!

November 14, 2023

All staff were very personable, thorough, and pleasant to deal with. The only complaint I have is that the service technician put the seat back in to a near lying down position and the radio was blasting at More

by cbrews2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Nov 15, 2023 -

Germain Nissan of Columbus responded

We appreciate your feedback and are glad to know you found our team at Germain Nissan personable and thorough. We apologize for the inconvenience with the seat position and radio volume, we'll make sure this is addressed for future visits. Thanks again!

November 13, 2023

Pull in the service department was exceptionally nice and explaining everything. Paul went over and above by showing me why the GPS wasn’t working. Operator error. More

by Serrano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LaDonshay Jackson
Report | Print
Nov 13, 2023 -

Germain Nissan of Columbus responded

We're glad to know Paul and our service team were able to assist you effectively at Germain Nissan! It's great that your GPS issue is resolved now. Thanks for the positive review!

November 13, 2023

Customer service is very important to me. Each experience I have with the service team has been great! More

by ggeeter5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Banton
Report | Print
Nov 14, 2023 -

Germain Nissan of Columbus responded

We're so glad to know that our service team at Germain Nissan has consistently met your expectations! Thank you for highlighting the importance of customer service in your review.

October 25, 2023

The facility is very clean and well organized, spacious with amenities that can be enjoyed by customers More

by marly
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Armentrout
Report | Print
Oct 25, 2023 -

Germain Nissan of Columbus responded

Marly, we're glad to know you appreciated the cleanliness and organization of our Germain Nissan facility. Thanks for your positive feedback!

October 18, 2023

Good the way it was minimal. Greg was nice, but the TV was on a crappy channel. More

by jbisk1466
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Report | Print
Oct 18, 2023 -

Germain Nissan of Columbus responded

Thank you for leaving Greg and the Germain Nissan team a five-star review! We apologize if the TV was not on a better channel and would be happy to change it for you next time. See you then!

1
...
3
4
5
...
43