Germain Nissan of Columbus

took my car into Nissan to get a diagnostic from engine light being on. Service tech called and stated what repairs needed to be done gasket replacement, thermostat replacement, and spark plug replacement light being on. Service tech called and stated what repairs needed to be done gasket replacement, thermostat replacement, and spark plug replacement and I approved work. Service tech called and stated that repairs had been done and car was ready. 20 minutes after picking up car service engine light came back on. Called tech and he stated that some other work needed to be done and that is why light came on and stated what repairs needed to be done which were engine fan replacement. Took car to another dealership to get a 2nd diagnostic and new tech stated that 2nd report stated issue that needed to be done which was spark plug cylnders were not firing right which this was previous repairs from the diagnostic from Nissan. Called Nissan to have them look at car again and they stated that new found issues were from wear and tear and had nothing to do with repairs that were done. My question to them was why didnt the first diagnostic pick up these issues when it was run???? More

I was referred to Brad by a friend and he did a great job. His knowledge of the vehicles and friendliness allowed me to feel comfortable during my process. I could tell that he was on my side and really job. His knowledge of the vehicles and friendliness allowed me to feel comfortable during my process. I could tell that he was on my side and really wanted to sell me the car that I wanted, and that he was not just focused on making a sale or making money. Nothing but positive vibes towards Brad and Germain Nissan of Columbus. Unfortunately there was a little confusion with me changing mailing addresses during the mailing of my title, but Sandy who handles titles and licenses was a great help at letting me know what to do, where to go, etc. in reference to the title location and DMV. Thanks! More

Brad Jordan made my car buying experience easy and stress free. He was very knowledgable about the car and he spent a lot of time working with me. Thanks Brad! free. He was very knowledgable about the car and he spent a lot of time working with me. Thanks Brad! More

I must say this was an execllent and easy car buying experience that i ever had. I truley would like to commend Josh Roach and Phil Hicks on an excellent car sale. I was greeted and tooken care of very experience that i ever had. I truley would like to commend Josh Roach and Phil Hicks on an excellent car sale. I was greeted and tooken care of very well. Josh is such a great and knowledgable sales consultant. Josh and Phil both worked very hard to get me the best deal on my trade in and into My new Infiniti G37x. I highly recommand Germain Nissian to anyone looking for a new or used vehicle. My overall experience was awesome ! More

A friend of mine was turning in her "lease vehicle" and she knew I loved her car and was interested in buying that car. She bought a new Nissan on a Saturday evening, told them I was interest vehicle" and she knew I loved her car and was interested in buying that car. She bought a new Nissan on a Saturday evening, told them I was interested in her lease she was turning in, and asked them to call me on Monday morning. They honored her request, and I was able to have opportunity to purchase that vehicle. Apparently, there were some other sales people who had interested parties in this particular "brand and model", but they honored my friends request and called me first. We worked out all the details on the phone on a Monday morning, and I was able to buy this fabulous Nissan Murano that I had been wanting for a long time. The courtesy and respect I was shown goes beyond words. The fact that they honored my friends request, in my opinion, shows they value their current customers and will go the extra mile to gain "new" customers. I had to travel 170 miles to get the Nissan and I will do it again when the time comes to work with Germain Nissan, Columbus, Ohio and the sales people and managers that I dealt with. Kudos to Germain.......... More

I just bought my second car from Germain. This time it was a fabulous new Nissan Murano. The financing was pressure-free and they really worked with me to get a good deal. I am well-informed and experienc was a fabulous new Nissan Murano. The financing was pressure-free and they really worked with me to get a good deal. I am well-informed and experienced about the car buying process so i recognize a good deal when i see one. The value of my trade in was fair as well. I should also mention that I sold Germain a used care of mine as well in a separate deal and was treated well. Actually I live 100 miles away from Columbus but I still go out of my way to work with Germain when it is time to buy a car. I have negotiated with less-than-fair dealers in my own city in the past, and i have no interest to deal with them. Jeremy and Josh were very helpful and well-informed. Thanks again to this wonderful dealer!!! More

One of the best buying experiences I've ever had. Had a major service issue with my prior vehicle serviced at this dealership. They went above and beyond to ensure I was pleased with how they handled eve a major service issue with my prior vehicle serviced at this dealership. They went above and beyond to ensure I was pleased with how they handled everything. Traded that vehicle in and got an unreal price on the vehicle I purchase. They are truly committed to customer service and the customer experience. More

Brad Jordan found the exact car I was looking for even if it meant going the extra mile to do so. He was courteous, friendily and above all knowledgeable when describing the ins and outs of leasing. Brad ma it meant going the extra mile to do so. He was courteous, friendily and above all knowledgeable when describing the ins and outs of leasing. Brad made my first leasing exerience relaxed and informed. He also followed up by phone to see if there were any concerns..this is service. Also Karl Davis made the paperwork of leasing as easy as possible. The service was excellent..right down to the final inspection from their Service Dept. Yes, I would definitely recommend Brad Jordan as the salesperson to see at Germain Nissan. More

Josh Roach was really great to us. We came in and he found us the right car at the right price. It had everything we wanted and more. He got us in and out in a timely maner and even followed up to make found us the right car at the right price. It had everything we wanted and more. He got us in and out in a timely maner and even followed up to make sure everything was taken care of. Even went as far as to offer to come to the house to set up the garage door opener. If you are in the market for a new or used Nissan Josh is your man. MeaganAnne Moore More