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Germain Nissan of Columbus

Columbus, OH

4.7
430 Reviews

4300 Morse Rd.

Columbus, OH

43230

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Showing 430 reviews

January 03, 2013

Handled most of the deal over phone. Once selection made and test driven, the paperwork took less than 45 minutes. A great experience and a great vehicle! More

by Lucy1959
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 03, 2013 -

Germain Nissan of Columbus responded

Thank you for taking a moment to share your experience with us. Happy to hear that your purchase was quick and easy and we hope you enjoy your new Nissan!

December 02, 2012

I purchased my Murano at this dealership and always took it here for service. Had my worst experience today when I went for routine oil change. I did have a prior appointment (8:45am), reached there at 8:55 More

by thandava1907
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Stepp
Dec 12, 2012 -

Germain Nissan of Columbus responded

We truly do value all feedback from our guests and we are so happy that we could turn your negative experience into a positive one. Thank you for bringing these issues to our attention, because that is how we better ourselves. Have a wonderful holiday!

November 22, 2012

Germain Nissan, especially our Sales Consultant, Ryan Farkas were very friendly and informative. The team worked seamless together with Finance, Sales, and the front desk working as a collaborative team More

by pohlmad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 23, 2012 -

Germain Nissan of Columbus responded

We are thrilled to hear that you and your family enjoyed your purchasing experience with Ryan and the rest of our team. We greatly appreciate your feedback and hope that you enjoy your new Pathfinder!

November 08, 2012

I first called for a quote for my broken door handle. I was quoted $176 Labor and $110 Parts. I took the car in to get fixed. They never called to tell me the car was done. I called and they said it was do More

by grapepot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
IDK
Nov 23, 2012 -

Germain Nissan of Columbus responded

We sincerely apologize about the quality of service that you received at our dealership and we would like to make it right. We have tried to reach out to you to correct this issue, without success. As always, we thank you for your feedback.

September 15, 2012

I recently bought a new car. I had a very nice Honda Accord, but if it had been a dog, it would have been long dead, and it started showing signs that it was on a quick decline in health. My bills were More

by yaysockpuppet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LaDonshay Jackson
July 15, 2012

A great first car buying experience. I was expecting crazy sales tricks and maybe an argument.... But Brad was very patient with all the questions, helpful and honest. And I ended up with a great price More

by Brady0515
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 10, 2012

My wife and I purchased a car from Germain before and we really like Nissans. Even though another Nissan dealer is closer to us, we prefer to deal with Germain. Our intent that day was not to buy a car, b More

by GratefulFred
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Jordan
April 04, 2012

My salesman Michael Banton was very friendly and not pushy at all. One thing I do not like from dealers is when they rush you and you feel like you are a piece of meat and they are vultures on for the k More

by kekest1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Banton
March 30, 2012

I drove to Germain Nissan in Columbus from Cincinnati because they had the vehicle that I wanted and a competitive price. My wife and I were very impressed with the level of customer service that we rec More

by millsmf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy
March 25, 2012

My wife bought a Maxima about 2 years ago from Mike Banton, and we really enjoyed our experience with the entire staff. I was in need of a new used vehicle, and there was no question who I was going to More

by Rhody
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike, Michael Banton
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