Germain Nissan of Columbus

I went to Germain Nissan expecting just to look and drove out in a new Rogue. Matt Wilhelm was great to work with and made my husband and I feel very welcome and comfortable. Everyone at Germain Nissan was out in a new Rogue. Matt Wilhelm was great to work with and made my husband and I feel very welcome and comfortable. Everyone at Germain Nissan was very courteous - customer service is fantastic. We were there a few hours and quite tired, but I am very happy with my new vehicle and our experience! More

I was in for my oil change on my 2010 Cube and I saw the fully loaded 2013. Matt was friendly and knowledgeable & quick to fill me in on all of the upgrades in the newer model. I loved it and had my wife co fully loaded 2013. Matt was friendly and knowledgeable & quick to fill me in on all of the upgrades in the newer model. I loved it and had my wife come in. He answered all of our questions and got all of the paperwork processed quickly for us. I traded in my 2010 and drove out with the upgraded beauty... Matt listened to our needs and made suggestions on how we could get my wife out of her uncomfortable car to an upgraded Cube. Matt made everything easy and a seamless upgrade. She actually came in the next day and he helped her, too. (That is under her review). The dealership is great and we love the free car washes! More

Matt knew everything there was to know about the Altima I bought. He worked as hard as he could to get me the best deal possible for my trade in. Everyone else at the dealership made me feel as comfortable bought. He worked as hard as he could to get me the best deal possible for my trade in. Everyone else at the dealership made me feel as comfortable as can be when I was there. After I bought my car Matt and 2 other workers have called me to see how I like my car and if there was anything else I needed. I had the best experience buying my first new car because of Matt and the staff. Thanks for everything Justin Richards More

I bought my Cube from Matt because he was friendly and helpful. He listened to exactly what I needed in a vehicle to suit my personal needs and went to great lengths to make sure my purchase went quickly helpful. He listened to exactly what I needed in a vehicle to suit my personal needs and went to great lengths to make sure my purchase went quickly and painlessly. Matt answered all of my questions and instructed me on the new add-ons that I was not familiar with. He researched every detail of my purchase and trade in details and called me at home as soon as he had answers. I am a repeat Nissan customer so I am very familiar with Germain's excellant customer service when I needed my oil changes or any service work. This is a wonderful dealership and Matt will definitely get my business the next time I need a new car. More

I first did an internet inquiry on a Vehicle and less than 24 hours I received a call from Matt. I told him what type of car I was interested in and then we set up an appointment so I could look at cars than 24 hours I received a call from Matt. I told him what type of car I was interested in and then we set up an appointment so I could look at cars on the lot. We was very friendly and knowledgeable of the cars. I really enjoyed my experience with Matt he was not a pushing salesman. I Love My new car. Thanks Matt More

Salesman replied to online looking by phone. Salesman did all he could to get us there & make us happy with our choice of vehicles, color and selection of a vehicle. Believe they could have done a better job all he could to get us there & make us happy with our choice of vehicles, color and selection of a vehicle. Believe they could have done a better job on giving a ball park monthly cost for the other vehicles we looked at. None was given on the other three we looked at except total price and that they would be cheaper. More

Our experience with Matt, Mark and Karl was honest, quick and friendly. Exactly what we were looking for. They appreciated our business and explained everything to us. There were no hidden fees or bait an and friendly. Exactly what we were looking for. They appreciated our business and explained everything to us. There were no hidden fees or bait and switch tactics that we have experienced at other dealerships. We would definitely recommend. More

took my car into Nissan to get a diagnostic from engine light being on. Service tech called and stated what repairs needed to be done gasket replacement, thermostat replacement, and spark plug replacement light being on. Service tech called and stated what repairs needed to be done gasket replacement, thermostat replacement, and spark plug replacement and I approved work. Service tech called and stated that repairs had been done and car was ready. 20 minutes after picking up car service engine light came back on. Called tech and he stated that some other work needed to be done and that is why light came on and stated what repairs needed to be done which were engine fan replacement. Took car to another dealership to get a 2nd diagnostic and new tech stated that 2nd report stated issue that needed to be done which was spark plug cylnders were not firing right which this was previous repairs from the diagnostic from Nissan. Called Nissan to have them look at car again and they stated that new found issues were from wear and tear and had nothing to do with repairs that were done. My question to them was why didnt the first diagnostic pick up these issues when it was run???? More

I was referred to Brad by a friend and he did a great job. His knowledge of the vehicles and friendliness allowed me to feel comfortable during my process. I could tell that he was on my side and really job. His knowledge of the vehicles and friendliness allowed me to feel comfortable during my process. I could tell that he was on my side and really wanted to sell me the car that I wanted, and that he was not just focused on making a sale or making money. Nothing but positive vibes towards Brad and Germain Nissan of Columbus. Unfortunately there was a little confusion with me changing mailing addresses during the mailing of my title, but Sandy who handles titles and licenses was a great help at letting me know what to do, where to go, etc. in reference to the title location and DMV. Thanks! More

Brad Jordan made my car buying experience easy and stress free. He was very knowledgable about the car and he spent a lot of time working with me. Thanks Brad! free. He was very knowledgable about the car and he spent a lot of time working with me. Thanks Brad! More