
Germain Nissan of Columbus
Columbus, OH
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Matt was excellent to work with. The exact vehicle we wanted was not on the lot. He found the one we wanted and got it to us. He delivered it to our house, washed, waxed, and a full tank of gas. We had wanted was not on the lot. He found the one we wanted and got it to us. He delivered it to our house, washed, waxed, and a full tank of gas. We had an excellent experience not only with Matt but Karl also. Would highly recommend Matt and Germain. More
The first time I stopped by Germain it was around closing time and the office doors were locked. As I proceeded to my car Matt Wihelm who was also assisting another couple gave me his card and took a moment time and the office doors were locked. As I proceeded to my car Matt Wihelm who was also assisting another couple gave me his card and took a moment to thank be for stopping by. He was also able to work around my crazy work schedule and communicate via text and email. By the time I returned to the dealership there were no unanswered question and I never felt pressure to make a purchase on the spot. Everyone was friendly and went out of there way to make me feel like I was a welcomed part of the Germain family. I without a doubt will make Germain my first and last stop for all future purchases! More
Lazy salesman or just could care less. Had to beg him to call me back several times. Strung me along for the past week and was suppose to call me back on Friday and still has not. Don't waste your time if y call me back several times. Strung me along for the past week and was suppose to call me back on Friday and still has not. Don't waste your time if you are buying used. New cars, perhaps they care more about the customer. Very upset,...... poor dealership! More
The staff was very friendly and the product specialist did everything to help me out. He had the majority of the paperwork done before I got there so I didn't have to be there longer than necessary. I w did everything to help me out. He had the majority of the paperwork done before I got there so I didn't have to be there longer than necessary. I would definitely recommend this dealership! More
Our salesman, Matt Wilhelm was awesome. Very helpful with helping us pick the car that was right for our family. The process was as easy as could be. Once we made the decision we were in and out of the deale helping us pick the car that was right for our family. The process was as easy as could be. Once we made the decision we were in and out of the dealership in no time. Kevin Needam, our finance guy was very nice and had us out of his office in under 20 minutes. Both were personable and professional and I would highly recommend anyone to take a trip to Germain Nissan to speak with Matt Wilhelm and Kevin Needam! Thanks for the great service! More
I looked at several different brands and worked with other local dealerships before I visited German Nissan and by far Matt and the entire team at Germain were the friendliest and easiest to work with. other local dealerships before I visited German Nissan and by far Matt and the entire team at Germain were the friendliest and easiest to work with. Matt was super nice, no pressure, and gave me what I asked for....not what he wanted to sell me. He stayed in my price and was very straight forward with me about everything. The experience was actually so pleasant we went back 2 days later and bought my husband a car from Matt!!! More
I went to Germain Nissan expecting just to look and drove out in a new Rogue. Matt Wilhelm was great to work with and made my husband and I feel very welcome and comfortable. Everyone at Germain Nissan was out in a new Rogue. Matt Wilhelm was great to work with and made my husband and I feel very welcome and comfortable. Everyone at Germain Nissan was very courteous - customer service is fantastic. We were there a few hours and quite tired, but I am very happy with my new vehicle and our experience! More
I was in for my oil change on my 2010 Cube and I saw the fully loaded 2013. Matt was friendly and knowledgeable & quick to fill me in on all of the upgrades in the newer model. I loved it and had my wife co fully loaded 2013. Matt was friendly and knowledgeable & quick to fill me in on all of the upgrades in the newer model. I loved it and had my wife come in. He answered all of our questions and got all of the paperwork processed quickly for us. I traded in my 2010 and drove out with the upgraded beauty... Matt listened to our needs and made suggestions on how we could get my wife out of her uncomfortable car to an upgraded Cube. Matt made everything easy and a seamless upgrade. She actually came in the next day and he helped her, too. (That is under her review). The dealership is great and we love the free car washes! More