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Germain Nissan of Columbus

Columbus, OH

4.7
432 Reviews

4300 Morse Rd.

Columbus, OH

43230

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Showing 432 reviews

November 05, 2013

This dealership was amazing. They provided stress free sales. They were also very polite and willing to negotiate. I came from several other dealerships and this one was by far the best one I have ever go More

by jamesirving
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Banton
Nov 07, 2013 -

Germain Nissan of Columbus responded

We are so glad that your search ended here. Thank you taking the time to review us and we look forward to assisting you in your future Nissan purchases! Enjoy!

November 05, 2013

He was friendly, offered me coffee several times, was able to negotiate on the price of my trade-in, and I'm happy with my purchase. More

by Akli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 07, 2013 -

Germain Nissan of Columbus responded

We are happy to hear that you enjoyed your experience. Thank you for sharing!

November 04, 2013

I have been visiting Germain Nissan for a few years, just for maintenance to my Altima. While in the waiting room, Michael Banton has always been extremely friendly and welcoming with all guests. That alone More

by shauna6182
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Banton
Nov 04, 2013 -

Germain Nissan of Columbus responded

Thank you taking a moment to tell us about your experience with Michael. We are lucky to have him on our team. Enjoy your new Maxima!!

November 01, 2013

Matt Wilhelm was our sales person. Honest guy and we had a great customer service experience. He surely gave us thoughtful recommendations. The wait time for the paperwork was around 5 hours which I fe More

by aki_balu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 01, 2013 -

Germain Nissan of Columbus responded

Thank you for your review. We are glad that Matt provided you with great customer service. We sincerely apologize for your wait in finance. We appreciate your feedback!

October 31, 2013

I saw a car on Cars.com and wanted to have visual look before making decision. I have already had a pre-approval loan with my bankers as well as selected a car at a different dealership. On my arrival at More

by gkoranteng
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Friedman
Oct 31, 2013 -

Germain Nissan of Columbus responded

We are glad that you gave us a chance and that Matt took great care of you. Thank you so much for taking the time to share your experience with us. We really appreciate your recommendation and hope to have the opportunity to assist you again in the future!

October 26, 2013

I think that Matt that did a good job executing the sale of my car. He was very knowledgeable and accomodating. I do wish that he would have been more open to negotiating the price of the car. I was give More

by suzywayland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 28, 2013 -

Germain Nissan of Columbus responded

Thank you for your feedback. We are always looking to improve ourselves, and we definitely appreciate your opinion. We hope that you are enjoying your purchase!

October 24, 2013

Had a great overall car buying experience at this dealership. I had never owned a Nissan, but ended up walking out of the lot with a price I could feel good about, and an incredible feature-rich '13 More

by number4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 25, 2013 -

Germain Nissan of Columbus responded

Thank you for telling us about your experience with Matt. We are glad that we were able to get you into a new Maxima. We know that you will love it. Enjoy!

October 22, 2013

The sales rep worked with me quickly and gave me the price i told him i could afford. The only thing bad i have to say about the dealership itself is i do not like all the surverys being emailed to me More

by flowers22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Banton
Oct 22, 2013 -

Germain Nissan of Columbus responded

Thank you for your feedback. We are always looking to improve our processes and certainly appreciate your suggestion. We are glad that Michael was able to work with you quickly and effectively. Enjoy your new Nissan!

October 18, 2013

My sales man Mike Banton is AWESOME!! I've been dealing with Mike for over 7 yrs. Everytime I want to purchase a Nissan I go to Mike Banton. Mike is very respectful, friendly, knowledgeable, charm More

by cparks36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Banton
Oct 18, 2013 -

Germain Nissan of Columbus responded

Thank you so much for letting us know that Mike has made your purchases over the years friendly and honest. We are lucky to have Mike! We certainly appreciate your review, as well as your loyalty to Germain Nissan. See you next time!

October 17, 2013

Great customer service. Phil Hicks and Matt Wilhem are very good at what they do. I feel very confident about buying more cars from Germain Nissan because of the great experience I had with these guys. More

by tee121171
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Hicks
Oct 18, 2013 -

Germain Nissan of Columbus responded

It's great to hear that Phil and Matt made your experience great. Thank you for taking the time to let us know how we are doing!

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