Germain Nissan of Columbus

I wanted to let you know about a fantastic experience I had with your dealership service department. More specifically With Greg West. My Daughter Erin is a sophomore at OSU and we bought her a 2013 Alti had with your dealership service department. More specifically With Greg West. My Daughter Erin is a sophomore at OSU and we bought her a 2013 Altima this year. As she was driving 2 weeks ago Friday her car went through a pot hole and immediately began losing air. We live out of State so after a few calls a tow service changed her tire to the spare. The next day I called your dealership and was connected to Greg. I explained the situation to him including the fact we live out of State and Erin really wasn't sure how to take care of this as this was her first time with any kind of car trouble . He was great and told me as a fellow Dad he would get her I that day despite the fact you guys were already booked. Erin showed up at 1 as Greg had asked and got her car in right away. Within an hour Greg had identified the issue and fixed the tire. He was extremely kind to Erin and went way beyond the call of duty to ensure she was taken care of. As a Dad who's daughter is 5 hours away I can't tell you how much it means to know that there are still great people out there like Greg willing to help total strangers. He's a great guy and a wonderful representative of your dealership and you have more than earned our business. Many thanks. More

Germain Nissan and its sales associate, Daryl Erden, was very professional and attentive to our needs in the purchase of our Nissan Rogue. Phil, Daryl, Sarah & Karl, our Nissan team, answered all of our qu very professional and attentive to our needs in the purchase of our Nissan Rogue. Phil, Daryl, Sarah & Karl, our Nissan team, answered all of our questions and gave us several options for our financing. We were not looking to purchase a vehicle on the 1st day of our visit, but due to Nissan's aggressive pricing and the fair price of our trade, we felt very comfortable making our purchase the very same day. We are looking into the purchase of another car in the near future and Germain Nissan is at the top our list when we are ready. We had a great car buying experience and love our Rogue! More

Nathan was very friendly and knowledgeable. He made me feel at ease about making a commitment to the thousands of dollars I was going to spend for my new car purchase. I told him about my resent horrific feel at ease about making a commitment to the thousands of dollars I was going to spend for my new car purchase. I told him about my resent horrific experience with another car dealership and their push manner to "put me into a car" and Nathan asked me what I wanted, I told him, and I got what I want and was able to afford. I had a excellent experience. Thanks Nathan! More

My wife and I went to this Nissan dealer to look at cars to lease. Alan let us test drive a Nissan Sentra. We were just finishing our lease on our Honda Civic. When we were talking to Alan, the price ra to lease. Alan let us test drive a Nissan Sentra. We were just finishing our lease on our Honda Civic. When we were talking to Alan, the price range along with deposit was a little higher than we could afford each month. Alan worked with us on getting the price to the place we could afford and also asked the management to take a hundred off of the deposit which was actually the 1st month's rental. We were very pleased with everyone working to help our budget. And, we are very excited about our Sentra. We love the color and brand. The entire process was handled quickly and we are very pleased with our visit to Nissan. Everything was handled very top notched. Thank you! More

I just bought a used 06 Nissan Maxima. I went to Alan Friedman at Germain Nissan because my fiance had told me to go there. My fiance has bought 2 cars from Alan in the past and all he had talked about w Friedman at Germain Nissan because my fiance had told me to go there. My fiance has bought 2 cars from Alan in the past and all he had talked about was how good of service and experience he had there. I went to look at cars and had no idea what kind of car I wanted. Alan worked with my budget and he was able to find the perfect car for me. At first it was a little over my budget but he worked with me and I was able to get the Maxima. this was a definite upgrade from my previous car and I never thought I could find a car like this for the price. I had to sleep on it, and Alan was very good with keeping in touch with me. I then went back in the next night and after several hours of trying to work out my credit situation, Alan was very nice and worked with us! I absolutely love my car and love driving it. The next time I am looking for a car, I will be going back to Alan. More

The dealership looks and acts very professional and friendly from the receptionst, to Alan Friedman to the finance guy and the other employees. Through our many trial drives on the pathfinder and the friendly from the receptionst, to Alan Friedman to the finance guy and the other employees. Through our many trial drives on the pathfinder and the Rogue we were not rushed or pushed to make a decision but infromed on each vehicle that hepled in our decision to buy a 2014 Rogue. While we shopped the deal to other dealers in columbus, in the end Alan helped to broker the best deal. The transaction went very smooth to the agreed upon price throgh closing. Alan spent a a good amount of time explanning how the Rogue worked with all its refined electronics etc. This is the second nissan purchased through Germain and worked with Alan on both and always a very smooth and professional experience. Also went with my daughter Jen to Germian again working with Alan another good experience. There must be a reson why we continue to go back to Alan Friedman to work the car deal that we will be happy with. Thank you Germain Nissan and Alan Friedman - you know how to deliver a great new car buying experience. Bob Mac Pherson More

I have just recently purchased a used 08 Nissan Altima from Alan Friedman and I absolutely love the car! This in fact is the 2nd car in which I have purchased from Alan and I have had a great experience i from Alan Friedman and I absolutely love the car! This in fact is the 2nd car in which I have purchased from Alan and I have had a great experience in both instances. Alan is very easy to talk with and was very good with communication on getting back and forth to me about the cars I was interested in at the time. I am not an easy person to always get along with when I am buying a car because obviously I want to feel that I got a deal. Alan has worked with me and made me a very happy car owner in both situations. In fact I have referred 2 or 3 friends and family to see him in which they have also bought cars from him. He is a very happy guy and I know even when I show up for an oil change or a car wash Alan is like a friend and talks with me which I have never had at any other dealerships! I look forward to buying an SUV here in the near future as a family vehicle and I will only go see Alan and know I will get great customer service and a good deal! Thanks. More

Germain Nissan has exceptional customer service. They are there to help you with anything and everything you need. What I like best is there is no pressure to purchase. The sales person I work with is Alan F there to help you with anything and everything you need. What I like best is there is no pressure to purchase. The sales person I work with is Alan Friedman who is outstanding. Would highly recommend this dealership to my friends and family. You will not be disappointed. More

Lauren was absolutely amazing! I purchased my car during a sleet storm and the roads outside were horrible. Lauren offered to come in the next day, her scheduled day off, to let me pick my car up when the w a sleet storm and the roads outside were horrible. Lauren offered to come in the next day, her scheduled day off, to let me pick my car up when the weather was more suitable. She had great customer service skills, was very knowledgable about the products, and was genuine and honest with me. I would advise anyone looking to purchase a Nissan vehicle to ask for her! More

I have leased or brought my last 5 or 6 cars from Germain Nissan and each time I have dealt with Alan Friedman. I will not go anywhere else to purchase my cars. Each time I came there I had a different goa Nissan and each time I have dealt with Alan Friedman. I will not go anywhere else to purchase my cars. Each time I came there I had a different goal and each time Alan knew what I needed and he got me to my goal. I like the Nissan product and just recently purchased a 2013 Murano from Alan. More