![](https://dealerrater.com/ncdn/s/2.20250127.944/Graphics/icons/close-x-orange.png)
Germain Nissan of Columbus
Columbus, OH
Filter Reviews by Keyword
By Type
Showing 433 reviews
Great Experience Charlie was a awesome sales person. He truly made the experience a very good one. He explained everything and answered my questions. Charlie was the r Charlie was a awesome sales person. He truly made the experience a very good one. He explained everything and answered my questions. Charlie was the reason I purchase the used car that I chose. He had great follow up and great communication skills and very good customer service skills. More
Excellent Customer Service Super professional! I had a great car buying experience. The team members, Lauren and Daryl, were awesome. They had so much knowledge about the vehicl Super professional! I had a great car buying experience. The team members, Lauren and Daryl, were awesome. They had so much knowledge about the vehicles! I initially worked with Lauren when I came in over the weekend to test drive a few vehicles. She made me feel at ease and gave me all the information I needed to make an informed purchase. She didn't pressure me to buy at that time- just let me have the time I needed to think it over. I had gone to another dealership and did not have a good experience so I returned on Monday to Germain Nissan of Columbus. Lauren wasn't available but had informed her teammate Daryl of my needs so there would be a seamless transition. He was also very professional as was the rest of the team. I would recommend this dealership to anyone shopping for a new car! Just Awesome! What a blessing to have worked with them. I love my new Car!! More
Great Experience Matthew was a friendly down to earth guy and I enjoyed doing business with him! I would definitely recommend him to my friends and family interested Matthew was a friendly down to earth guy and I enjoyed doing business with him! I would definitely recommend him to my friends and family interested in purchasing a vehicle. Matthew provided all the information I needed in order to make my decision without being pushy, and was open to whatever I chose to do. I love my new Nissan!! More
great job Matt was professional, always have smile on his face and ready to answer your questions. He did a good job by helping us to get used Nissan versa. I Matt was professional, always have smile on his face and ready to answer your questions. He did a good job by helping us to get used Nissan versa. I will definitely be back in future and recommend a friend. Keep up the good job. More
Great Customer Experience Was looking to buy a car in the near future, sent an E-mail, got two phone calls....and to my surprise; a reconnection with Matt Wilhelm. I had talke Was looking to buy a car in the near future, sent an E-mail, got two phone calls....and to my surprise; a reconnection with Matt Wilhelm. I had talked with him last year, but never made a move toward a new vehicle; if I would have met him in person and walked the dealership I would have bought a vehicle last year. He made me feel at ease...told him what I wanted, that I was looking for the best possible scenario and now I am driving what I think will be a great car for now and the future. I will check with him first, in my next car buying experience. And needless to say, it will be sooner than expected. I accidently took my girlfriend with me; now I might have to get a Nissan Juke for her. Thanks for an awesome customer experience. Thanks Matt. Additionally, the Customer Service Rep. and Finance Guru helped cement my trust and overall experience. More
Awesome Customer Sewrvice When I arrived at the Dealership ,Nathan Weekes greeted me a professional and courteous manner. He assisted me with finding a vehicle that I was inter When I arrived at the Dealership ,Nathan Weekes greeted me a professional and courteous manner. He assisted me with finding a vehicle that I was interested in and then demonstrated the cars features, as well as thouroughly explained each detail and patiently answered all of my questions. Nathan's caring attitude and honesty made me feel as though he truly cared about his customers satisfaction. I have visited numerous Dealerships in the past few months, however ,it was Nathan's Awesome Customer Service that assisted with my decision to purchase from Germain. He is an asset to the company an awesome Salesman. More
Great Experience Daryl is super friendly, great guy to deal with and would recommend him to anybody. He definitely cares about his customers and their satisfaction alw Daryl is super friendly, great guy to deal with and would recommend him to anybody. He definitely cares about his customers and their satisfaction always. More
Matthew Wilhelm During the past few weeks I have seriously been considering purchasing a car. Last week I stopped into your dealership and was helped by one of your s During the past few weeks I have seriously been considering purchasing a car. Last week I stopped into your dealership and was helped by one of your salesmen, Matt Wilhelm. Matt was friendly, helpful, and professional. He throughly assisted me in answering any questions I had. Although I did not purchase the car that day, I did indeed purchase that car a few days later from Matt. I wanted to let Germain Nissan know what great customer service I received from Matt. It is refreshing to deal with somebody that takes pride in his work and truly has the customer's best interest in mind. Thank you Matt, for your patience, expertise, and assistance. Ask for Matt Wilhelm, he is absolutely great to work with. More
Stress-free They made the experience very stress-free and enjoyable. They also made sure we were aware of all of the fees that I could be faced with in the future They made the experience very stress-free and enjoyable. They also made sure we were aware of all of the fees that I could be faced with in the future so nothing will take me by surprise and gave me a very good tutorial about everything that the car does and how everything works. More