Germain Nissan of Columbus

Great Customer Experience Was looking to buy a car in the near future, sent an E-mail, got two phone calls....and to my surprise; a reconnection with Matt Wilhelm. I had talke Was looking to buy a car in the near future, sent an E-mail, got two phone calls....and to my surprise; a reconnection with Matt Wilhelm. I had talked with him last year, but never made a move toward a new vehicle; if I would have met him in person and walked the dealership I would have bought a vehicle last year. He made me feel at ease...told him what I wanted, that I was looking for the best possible scenario and now I am driving what I think will be a great car for now and the future. I will check with him first, in my next car buying experience. And needless to say, it will be sooner than expected. I accidently took my girlfriend with me; now I might have to get a Nissan Juke for her. Thanks for an awesome customer experience. Thanks Matt. Additionally, the Customer Service Rep. and Finance Guru helped cement my trust and overall experience. More

Awesome Customer Sewrvice When I arrived at the Dealership ,Nathan Weekes greeted me a professional and courteous manner. He assisted me with finding a vehicle that I was inter When I arrived at the Dealership ,Nathan Weekes greeted me a professional and courteous manner. He assisted me with finding a vehicle that I was interested in and then demonstrated the cars features, as well as thouroughly explained each detail and patiently answered all of my questions. Nathan's caring attitude and honesty made me feel as though he truly cared about his customers satisfaction. I have visited numerous Dealerships in the past few months, however ,it was Nathan's Awesome Customer Service that assisted with my decision to purchase from Germain. He is an asset to the company an awesome Salesman. More

Great Experience Daryl is super friendly, great guy to deal with and would recommend him to anybody. He definitely cares about his customers and their satisfaction alw Daryl is super friendly, great guy to deal with and would recommend him to anybody. He definitely cares about his customers and their satisfaction always. More

Matthew Wilhelm During the past few weeks I have seriously been considering purchasing a car. Last week I stopped into your dealership and was helped by one of your s During the past few weeks I have seriously been considering purchasing a car. Last week I stopped into your dealership and was helped by one of your salesmen, Matt Wilhelm. Matt was friendly, helpful, and professional. He throughly assisted me in answering any questions I had. Although I did not purchase the car that day, I did indeed purchase that car a few days later from Matt. I wanted to let Germain Nissan know what great customer service I received from Matt. It is refreshing to deal with somebody that takes pride in his work and truly has the customer's best interest in mind. Thank you Matt, for your patience, expertise, and assistance. Ask for Matt Wilhelm, he is absolutely great to work with. More

Stress-free They made the experience very stress-free and enjoyable. They also made sure we were aware of all of the fees that I could be faced with in the future They made the experience very stress-free and enjoyable. They also made sure we were aware of all of the fees that I could be faced with in the future so nothing will take me by surprise and gave me a very good tutorial about everything that the car does and how everything works. More

Worth the Trip! Everybody we came in contact with at Germain Nissan was top notch! Our search began 6 weeks ago when we were told by West Hills Nissan in Pittsburgh Everybody we came in contact with at Germain Nissan was top notch! Our search began 6 weeks ago when we were told by West Hills Nissan in Pittsburgh that our Nissan Pathfinder was deemed unfixable under the recall for Strut Tower Corrosion. Corrosion that ultimately snapped my steering column while driving. Fortunately, when it snapped I was traveling at a slow speed in a residential area. After driving a 2013 Altima loaner from West Hills Nissan as Morley group took the reigns, 6 weeks later, they purchase the Pathfinder under code of the recall. That is when my search heightened. Loaner turned back in and we needed a car. After what amounted to a 6 week test drive, I knew I wanted an Altima. I also knew I wanted a 5th generation body style which had us seeking a 2013 or newer. We looked at and drove several 2013s in Pittsburgh area, all with 35-45k in miles. I decided to expand the search, and googled "Nissan Dealerships in Ohio" That is when I found Germain and what appeared to be the perfect car. a Certified 2014 Altima S with sports package and only 3286 miles. I sent an email to check availability and Lauren Kuhn responded almost immediately. Lauren was fantastic through entire process. Being nearly 3 hours away, I wanted to know everything before making the trip. She was always available and answered every question. After several emails, texts and phone calls over 4 days, we made the trip Saturday morning. My wife and I we so pleased with every aspect of the dealership. It was a seamless process and we were made to feel comfortable throughout. Special thank you to Lauren and Karl. We will return to Germain Nissan when the need arises to replace our Rogue. Lauren Kuhn will be the first call we make. Thank you! More