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Germain Nissan of Columbus

Columbus, OH

4.7
428 Reviews

4300 Morse Rd.

Columbus, OH

43230

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Showing 428 reviews

February 18, 2016

Satisfaction Guaranteed! My Salesperson Mike Banton ~no relation to BUJU.. ;-) ~ was amazing! I walked out with the car I wanted and 100% satisfied. I want to also mention h More

by OSURN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Person Who Did The Numbers, Michael Banton, LaDonshay Jackson, Charlie Gregory
Mar 01, 2016 -

Germain Nissan of Columbus responded

We're so happy that you were 100% satisfied with your interaction with our team and especially Mike! We really appreciate your review and letting everyone know about your visit!

January 27, 2016

Great job! My salesperson Charles was top notch! He put in a new car. He showed me options and I never felt like I was getting kicked in in the knee. More

by Jumpmanjumpmanjumpman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Gregory
Feb 10, 2016 -

Germain Nissan of Columbus responded

We're so glad that Charles made your purchasing experience such a positive one and that your knees still feel great!

January 27, 2016

Fantastic! Friendly, caring, outgoing. I wouldn't hesitate to recommend Charlie Gregory and the Germain Nissan dealership to anyone i know that's looming for a n More

by Huntersmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Gregory
Feb 10, 2016 -

Germain Nissan of Columbus responded

We really appreciate your endorsement and we're thrilled to have earned 5 stars from you!

January 22, 2016

Don - The Best Service Person I've Seen I brought my Murano into Germain for service and Don Shaw was the service representative who greeted me. Ever since that first greeting he has gone ab More

by troyndeana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Shaw
Feb 10, 2016 -

Germain Nissan of Columbus responded

Hi Troy! We're so glad that you consider Don Shaw to be the service king! It's wonderful that your trust in him and his willingness to go above and beyond has made you a very satisfied Germain Nissan customer! Thank you for all positive words!

January 10, 2016

Number One in Customer Service I worked with Deezy Jackson, Robert Bailey and Phil, all three of these employees took the time to listen to what I was looking for in a car and toget More

by Bill51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LaDonshay Jackson, Phil Hicks, Robert Bailey
Jan 20, 2016 -

Germain Nissan of Columbus responded

Hi Bill! Customer service is very important to us and we're so happy that you could tell during your recent visit! It's wonderful to hear that Deezy, Robert, and Phil were able to make your Germain Nissan experience such an amazing one! Thank you for your wonderful review!

January 04, 2016

Great buying experience I worked with Andy. He was very helpful and a joy to work with. They found the car I wanted at the price I wanted. More

by King0422
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LaDonshay Jackson, Andy King
Jan 07, 2016 -

Germain Nissan of Columbus responded

Congratulations on your new car! It's wonderful that Andy made finding the perfect car at the right price such a joyful experience! Thank you for your comment!

December 31, 2015

No pressure, great price on a nearly-new car. Eric was really easygoing and not pushy. He didn't try to rush me into a decision and made sure I got a chance to look at all the cars I was intereste More

by bchevrier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LaDonshay Jackson, Wendie Martin, Eric Ingram
Jan 06, 2016 -

Germain Nissan of Columbus responded

It's wonderful that you and Eric were so well matched to pick out your new Nissan! We believe strongly in informing our customers about their options and letting them come to the decision that is best for them and their families. We are not only selling a vehicle, but hopefully building a relationship that will last for many years and we find the best way to do that is to be friendly, helpful, and never pushy. We look forward to seeing you when it's ready for Nissan #2 and for your routine maintenance! We're so happy to hear that you're loving your Nissan and thank you for the review!

December 31, 2015

Alan Friedman's Service on Nissan Leaf was Outstanding! I've run Clean Fuels Ohio, a non-profit focused on advanced fuels and vehicle technologies for several years. The organization supports many alternati More

by Sam@CleanFuelsOhio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Friedman
Jan 06, 2016 -

Germain Nissan of Columbus responded

Hi Sam! What a wonderful review! We take the responsibility of informing our customers with the best information possible to make their decision very seriously. We don't believe in high pressure sales and find that letting a customer come to their own conclusion as to what is best for them is the best way to do business. It certainly sounds like you're an authority on alternative fuel vehicles, and we're glad that Alan could be of further assistance to you while making your decision. We sincerely appreciate the endorsement and look forward to seeing you again!

December 19, 2015

5 cars in 5 3 years I won't shop anywhere else. I get 5 star sales and customer service here that EXCEEDS the luxury dealerships. Always treated like royalty when our car More

by Jeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Banton, Greg West, LaDonshay Jackson, Phil Hicks, Jesus "Chamo" Diaz, Don Shaw, Kevin Couthen
Dec 22, 2015 -

Germain Nissan of Columbus responded

Hey Jeff! You sound like quite the Nissan family! We really appreciate the 5 star review and your loyalty! Thank you Jeff!

December 04, 2015

Thumbs up! I had a great car-buying experience at Germain Nissan. I left knowing I got a fair price on the car as it was actually priced well under KBB value. Ch More

by Altima88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Gregory
Dec 10, 2015 -

Germain Nissan of Columbus responded

We're glad that Charlie was able to give you such a great deal on your new vehicle! Our customers happiness is very important to us, so we're thrilled to hear that you were so pleased!

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