Germain Nissan of Columbus

Great Experience! Charlie was very accommodating and helpful in our car selection process. He was happy to show us multiple cars upon my request, and didn't get frustr Charlie was very accommodating and helpful in our car selection process. He was happy to show us multiple cars upon my request, and didn't get frustrated when I asked to see a different one (several times!). The certified used car warranty is amazing, and really put our minds at ease. Deezy was spot on with the financing portion - well informed and clear in his explanations of different warranty's available to us. He was quick but thorough and the electronic pad used made for the most efficient car buying transaction we've ever had. We love our new (to us) Pathfinder, and are really impressed with the customer service we received at Germain Nissan. We will definitely be back when we're ready for our next car! More

Mike Banton was amazing to work with. Very friendly! He is a very friendly man. I'd recommend him to anyone in need of a vehicle. Gives you multiple solutions as well as great deals. Takes care of any is He is a very friendly man. I'd recommend him to anyone in need of a vehicle. Gives you multiple solutions as well as great deals. Takes care of any issues or concerns you may have as well. He is a 5 star salesman. He is an honest and genuine person to work with!! The customer service ladies as well are wonderful and kind. They push to make sure you are taken care of. Shout out to Morgan. More

Great car buying experience! My wife and I purchased a new (used) 2015 Altima on February 20. We are incredibly happy with our purchase, I think the product sells itself!. What My wife and I purchased a new (used) 2015 Altima on February 20. We are incredibly happy with our purchase, I think the product sells itself!. What really made this a great experience though was working with Steve Mendoza and Chamo Diaz. I believe these guys went over the top in making sure our needs were met not only in choosing the right car but, also in the several cups of coffee...:) These guys have made a "Germaine Fans," out of us and I definitely feel like they deserve a raise!. If and when the time comes to buy another car we'll be back! Tom and Polly Barnhardt More

Used car purchase after a lifetime of leasing I've worked with Alan for ~6 years, leasing two Altimas back-to-back, and always had a good experience. Upon the impending end of my latest lease, we I've worked with Alan for ~6 years, leasing two Altimas back-to-back, and always had a good experience. Upon the impending end of my latest lease, we were considering buying it out or purchasing a used car. Alan showed us a wide range of options and advised the best course, and then gently showed us options with additional features, including a lonely Infinity sitting on the lot. Lured in by the power, features and quality, we made the purchase. One of the most impressive things was Alan, Chad and LaDonshay were able to get all the paperwork wrapped up in <1 hour so we could get out of there for a family event. They were clearly hustling, and the effort was appreciated. I've always had a good experience at Germain Nissan and would suggest both the dealership and the staff to anyone looking for a new or used car. More

Way better than expected Haven't bought a car in about 14 years so I was a little leary about the prospect of going to a dealership...Did my research online for about 5 months Haven't bought a car in about 14 years so I was a little leary about the prospect of going to a dealership...Did my research online for about 5 months, narrowed down the type of car I wanted and waited. What appeared to be the perfect match for what I wanted arrived at Germain Nissan and I watched it on Car Gurus for a while until finally making contact online. I was promptly called by Steve to see if I wanted to set up a test drive and to check it out, so I did on the following Monday......Everyone at the dealership was pleasant when I arrived and as I was early, I met with Steve a few minutes later...We sat and talked for a while, took a test drive and then talked some more....I decided I was interested, there was no pressure, and we went from there....After ironing out all the particulars, I met with Adam in the finance department and did some easy paperwork....Both Steve and Adam were very friendly and professional, and the car buying experience was much smoother than I had anticipated....I left and came back the next day to pick up the car because I had my other car to drive home that day, and when I arrived the car was spotless and ready to go......Thanks Steve and Adam for making it a painless experience. More

Satisfaction Guaranteed! My Salesperson Mike Banton ~no relation to BUJU.. ;-) ~ was amazing! I walked out with the car I wanted and 100% satisfied. I want to also mention h My Salesperson Mike Banton ~no relation to BUJU.. ;-) ~ was amazing! I walked out with the car I wanted and 100% satisfied. I want to also mention how impressed I was with the teamwork shown to move my process along. I appreciated seeing teamwork at its best! Thanks so much!! More

Great job! My salesperson Charles was top notch! He put in a new car. He showed me options and I never felt like I was getting kicked in in the knee. My salesperson Charles was top notch! He put in a new car. He showed me options and I never felt like I was getting kicked in in the knee. More

Fantastic! Friendly, caring, outgoing. I wouldn't hesitate to recommend Charlie Gregory and the Germain Nissan dealership to anyone i know that's looming for a n Friendly, caring, outgoing. I wouldn't hesitate to recommend Charlie Gregory and the Germain Nissan dealership to anyone i know that's looming for a new car. More

Don - The Best Service Person I've Seen I brought my Murano into Germain for service and Don Shaw was the service representative who greeted me. Ever since that first greeting he has gone ab I brought my Murano into Germain for service and Don Shaw was the service representative who greeted me. Ever since that first greeting he has gone above and beyond what I would expect in helping me. If I would rate him on a scale of 1 to 10 I would have to give him a 10 across the board. He has been nothing but helpful and honest in dealing with me. When it comes time for me to purchase a new vehicle I will definitely be back to Germain because of the representation of the dealership I received through their Service King Don Shaw!! More

Number One in Customer Service I worked with Deezy Jackson, Robert Bailey and Phil, all three of these employees took the time to listen to what I was looking for in a car and toget I worked with Deezy Jackson, Robert Bailey and Phil, all three of these employees took the time to listen to what I was looking for in a car and together found the Nissan Altima that was right for me. A major part of providing customer service is listening to what the customer is looking for and find the right vehicle for them in their price range and not trying to have them purchase something out of their price range. These Germain Nissan employees are leaders when it comes to Customer Service. Thanks Germain, it was a pleasure purchasing my new Nissan Altima. More