Germain Nissan of Columbus
Columbus, OH
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What a wonderful day! Tom and Cathy It was time to turn in a lease and make a new lease/purchase arrangement. We had made 3 purchases at another Nissan dealership, but it was time for a It was time to turn in a lease and make a new lease/purchase arrangement. We had made 3 purchases at another Nissan dealership, but it was time for a change. Cathy went online and found the new Juke she wanted at Germain. She was contacted by Lauren Kuhn, went over the terms and was advised that we would meet with Steve Mendoza on Saturday at 1pm. We arrived to see our new car parked right out front. We were taken to Steve's desk and from the first handshake to the last, Steve was a pleasure to work with. His professionalism, knowledge and overall friendliness was impressive. We then met with Deezy Jackson to complete all the paperwork. Deezy was also a pleasure to work with. It was really cool to see our new Juke getting it's final detail work while in Deezy's office. We went home and talked for hours what a great customer experience we had that day. Keep up the great work! More
Unusual Purchase Arrangement I had an unusual car-buying experience yesterday. I was buying a used car for my sister out of state. She is a breast cancer patient and a small secon I had an unusual car-buying experience yesterday. I was buying a used car for my sister out of state. She is a breast cancer patient and a small second car is going to be a big help as she begins her treatment regime. I bought a Leaf--all electric--from these guys in February and it was the standard experience. Telling my sister how much I LOVE my Leaf, she was hopeful I could find one for her..... Looked around on-line, but the best find was back at Germain. I called, set up an appointment, loved the car, and everyone from John Germain to the receptionist did everything possible to make this deal happen. The salesman and the finance person did everything they could possibly have done to make this a fun and exciting bright spot in a very troubling time in my sister's life. I am hauling the car to Kentucky today to deliver it to her. She is so excited.... This was above and beyond the call of "just selling another used car." They went many extra miles to make this work! Thank you, Allen, John and all the rest of the team at Germain Nissan!! More
A pleasure doing business My salesman was Josh Roach, Her was very helpful and understanding to my needs. The process was quick easy and painless. I highly recommend Josh, and My salesman was Josh Roach, Her was very helpful and understanding to my needs. The process was quick easy and painless. I highly recommend Josh, and Germain Nissan! More
Quality Service The Service Department always takes great care of my vehicle, and I always have a pleasant experience. I have complete trust in their evaluation of t The Service Department always takes great care of my vehicle, and I always have a pleasant experience. I have complete trust in their evaluation of the services that need to be performed on my vehicle. After my service visit, I always feel confident that I am driving a safe car. The Germain Nissan employees are professional, knowledgeable, courteous, and always give quality service to their customers. I highly recommend the Germain Nissan Service Department to everyone! More
Great experience Danny, the salesman, great young man. Knew the cars, and knew how to get me what I wanted. The dealership worked with me on price, no one was pushy . Danny, the salesman, great young man. Knew the cars, and knew how to get me what I wanted. The dealership worked with me on price, no one was pushy . I would go back to them every time. More
Always a pleasant experience! Everyone I have ever encountered AT Germain Nissan has been awesome! From buying a car to having it serviced, it's a pleasure to go there. I wouldn't Everyone I have ever encountered AT Germain Nissan has been awesome! From buying a car to having it serviced, it's a pleasure to go there. I wouldn't go anywhere else! More
Non pressure experience Mike Baton did a great job selling us our car. No pressure at all. That is the way car buying should be. He has been excellent with follow up. Mike Baton did a great job selling us our car. No pressure at all. That is the way car buying should be. He has been excellent with follow up. More
Leased new Rogue Everyone was especially friendly and helpful from the time we walked in until we drove the new vehicle off the lot. Alan was very helpful in finding u Everyone was especially friendly and helpful from the time we walked in until we drove the new vehicle off the lot. Alan was very helpful in finding us the vehicle that was desired and pointed out the differences from our 2013 versus the new model. Alan and the new car sales Mgr. worked very hard to complete the deal that was equitable for us. LaDonshay Jackson did a great job of closing the financial paperwork and explaining the details. More
always great service Live out of town but always try to get my Frontier serviced here. Everyone very friendly & accommodating. Brent Ross & staff super nice. Would highly Live out of town but always try to get my Frontier serviced here. Everyone very friendly & accommodating. Brent Ross & staff super nice. Would highly recommend getting your auto serviced here. More
Excellent personal experience Salesman Alan Friedman personal attention and patience to find the best to purchase a new car. Means alots to go beyond than just selling a car. Salesman Alan Friedman personal attention and patience to find the best to purchase a new car. Means alots to go beyond than just selling a car. More