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Germain Nissan of Columbus

Columbus, OH

4.7
432 Reviews

4300 Morse Rd.

Columbus, OH

43230

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Showing 432 reviews

October 24, 2016

Nice Job Germain Nissan! The team at Germain Nissan are great to work with and listened to my needs when buying a new car. The deal was fair and the follow-up service from my More

by Willy12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hammond and Ralph Johnson, Phil Hicks
October 22, 2016

Good finance department We traded in are nissian on another vehicle and thought we where getting another vehicle with alot of same options as are trade like satellite radio a More

by Becca1989
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Mendoza
September 26, 2016

All of my Cars have come from Germain The last 7 or 8 cars that I have gotten have all come from Germain Nissan and my salesperson has always been Alan Friedman. I always get great service More

by sesxs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Friedman
Oct 21, 2016 -

Germain Nissan of Columbus responded

Thank you for taking the time to let us know about your experience! We are so appreciative of your continued business at Germain Nissan. We try to provide the same transparent and excellent service to all of our customers, and I know that Alan has enjoyed building a relationship over the years. We look forward to seeing you in the service drive. John Germain | General Manager Germain Nissan johngermain@germain.com

August 08, 2016

Typical car sales tricks - very poor treatment; lies I was lied to by my salesman - and by the finance dept. when I questioned an undisclosed charge. They did not stand by their promises! More

by avoidthisdealership!
Recommend Dealer
No
Employees Worked With
Steve Mendoza
Sep 13, 2016 -

Germain Nissan of Columbus responded

We're sorry to hear that you feel there was some kind of miscommunication between the sales and finance department. It's always our goal to make things as clear as possible and to have a completely honest vehicle transaction. We know that trust is a big part of whether or not a customer will purchase a vehicle so we'd never want to do anything that would cause a customer to mistrust us. If there's something we can do to get us on the same page please feel free to reach out to our General Manager John Germain at johngermain@germain.com

July 20, 2016

What a wonderful day! Tom and Cathy It was time to turn in a lease and make a new lease/purchase arrangement. We had made 3 purchases at another Nissan dealership, but it was time for a More

by Tom and Cathy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaDonshay Jackson, Steve Mendoza, Lauren Kuhn
Jul 21, 2016 -

Germain Nissan of Columbus responded

Hi Tom and Kathy! We are so happy that both of you had such a great experience with our team here at Germain Nissan! Thank you for choosing us for your purchase and congratulations on your new Juke!

June 30, 2016

Unusual Purchase Arrangement I had an unusual car-buying experience yesterday. I was buying a used car for my sister out of state. She is a breast cancer patient and a small secon More

by CLL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Friedman, LaDonshay Jackson, John Germain
Jul 07, 2016 -

Germain Nissan of Columbus responded

In a time when you and your family are going through enough stress as it is, we are glad to to make your experience here with us as simple as we can! It is our pleasure to provide you and your sister with something that will bring you joy and excitement! Please feel free to let John or Alan know if there is anything further we can do for you.

June 24, 2016

A pleasure doing business My salesman was Josh Roach, Her was very helpful and understanding to my needs. The process was quick easy and painless. I highly recommend Josh, and More

by TJC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Roach
Jul 07, 2016 -

Germain Nissan of Columbus responded

That is great that Josh and the Germain Nissan team was able to make your experience so pain-free! Thank you for your referral we look forward to seeing you in the future for your routine maintenance!

June 09, 2016

Quality Service The Service Department always takes great care of my vehicle, and I always have a pleasant experience. I have complete trust in their evaluation of t More

by Satisfied Service Critic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Ross, Kevin Couthen
Jul 07, 2016 -

Germain Nissan of Columbus responded

Thank you for your 5-star review and for trusting us to give your car the maintenance it needs to keep you safe on the road! This is something we value and it is great to know that you can leave here feeling worry-free thanks to our expert team.

June 08, 2016

Great experience Danny, the salesman, great young man. Knew the cars, and knew how to get me what I wanted. The dealership worked with me on price, no one was pushy . More

by Nissan fan725
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny
Jul 07, 2016 -

Germain Nissan of Columbus responded

It is good to know that Danny was able to help you get the best outcome for your purchase! Thank you for taking the time to write your review and we look forward to seeing you for your car's routine maintenance!

May 18, 2016

Always a pleasant experience! Everyone I have ever encountered AT Germain Nissan has been awesome! From buying a car to having it serviced, it's a pleasure to go there. I wouldn't More

by Altima
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg West, Brent Ross
Jul 07, 2016 -

Germain Nissan of Columbus responded

Thank you for being such a loyal customer at Germain Nissan! We are happy to provide you with the service you need to keep you safe on the road!

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