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Germain Nissan of Columbus

Columbus, OH

4.7
427 Reviews

4300 Morse Rd.

Columbus, OH

43230

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Showing 427 reviews

October 14, 2024

Easy to schedule online, quick service and quality staff that were attentive and answered all questions More

by mvgooden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg West
Oct 15, 2024 -

Germain Nissan of Columbus responded

Thank you for the great feedback! We're glad to hear that our Germain Nissan team provided attentive service and made your experience smooth. We appreciate your support!

October 09, 2024

Great experience in every way. On time, kept me informed, very focused on excellence. Highly recommend this dealer! More

by Deantaylor127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Oct 09, 2024 -

Germain Nissan of Columbus responded

Thank you for the glowing review, Dean! We're delighted to hear that your experience at Germain Nissan was excellent and timely. We appreciate your recommendation and look forward to serving you in the future!

October 09, 2024

The representatives were very nice and pleasant to talk to. The experience was awesome and I left with exactly what I wanted and needed. More

by Happy
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dauda Diakite and Chamo Diaz
Oct 10, 2024 -

Germain Nissan of Columbus responded

We're delighted to hear that you had an awesome experience with our team at Germain Nissan! It's fantastic that you left with exactly what you wanted and needed. Thank you for sharing your positive feedback!

September 29, 2024

The Service people are very friendly. However, we have a Mechanical Failure Service Contract that we purchased from the Dealership when we purchased this car. This contract and car wer More

by barbhoganoh
Recommend Dealer
Yes
Employees Worked With
Raymond Rafael
Sep 30, 2024 -

Germain Nissan of Columbus responded

Thank you for sharing your experience with Germain Nissan. We're glad to hear our service team was friendly, but we're sorry the Mechanical Failure Service Contract didn't cover the power steering switch issue. Your feedback is important and we'll review this situation internally to improve future experiences.

September 27, 2024

Great dealer, good service, good prices and very good people to me they are number one. Excellent dealership. But don't my word for it check them and if you well the same. Great More

by Phill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vance and Bieber
Sep 30, 2024 -

Germain Nissan of Columbus responded

Thanks for the glowing review! We're delighted to hear you had such a positive experience with Germain Nissan. We appreciate your recommendation and look forward to serving you in the future!

September 24, 2024

Good team good work good initiative interaction helping well organized good atmosphere warm welcome great More

by sarahkargbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Banton, LaDonshay Jackson
Sep 25, 2024 -

Germain Nissan of Columbus responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Germain Nissan provided a well-organized and welcoming experience. We appreciate your support!

September 20, 2024

I have had an excellent experience with Germain Nissan. Raymond in their service department made sure an issue I was having with my car was fixed in a short amount of time and saved me some money, as well More

by kshannon101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Montanez, Michael Banton
Sep 20, 2024 -

Germain Nissan of Columbus responded

We're delighted to hear that Raymond and our Germain Nissan service team provided you with excellent care. Thanks for sharing your experience!

September 11, 2024

Was really amazed that it took a so much less time than what they said. Very satisfied with my service More

by Mrguss1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Banton
Sep 12, 2024 -

Germain Nissan of Columbus responded

We're delighted to hear that your service at Germain Nissan was quicker than expected and left you very satisfied. Thanks for sharing!

August 26, 2024

Had Maxima serviced for a chronic tire pressure sensor, this was the 6th visit for same issue. 48 hours after leaving service department, the issue returned! More

by rphjojo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Armentrout
Aug 27, 2024 -

Germain Nissan of Columbus responded

We apologize for the ongoing issue with your tire pressure sensor. It's frustrating to hear that this problem has persisted despite multiple visits. Please reach out so we can address these concerns more effectively and find a lasting solution for you. Thank you, Chelsea Loar - Service Manager - 614-383-4321

August 22, 2024

The service attitude here is particularly good, and the car maintenance speed is also very fast. I will come here to maintain my car again next time! More

by Lin
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
PAUL, Michael Banton, LaDonshay Jackson
Aug 22, 2024 -

Germain Nissan of Columbus responded

Lin, we're delighted to hear you had a great experience with our service team at Germain Nissan! We look forward to seeing you again for your next maintenance visit.

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