Germain Mazda of Columbus
Columbus , OH
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Everyone was very polite, professional, courteous and patient. I appreciated the time they all took to ensure my complete understanding of the purchase of my new vehicle. It was definitely after hours on patient. I appreciated the time they all took to ensure my complete understanding of the purchase of my new vehicle. It was definitely after hours on a Saturday and I knew everyone wanted to get home to their families, but they didn't rush me in the least. It was an absolute pleasure meeting everyone and doing business with them. I will always refer family and friends to this Germain Mazda. After leaving the dealership in my new car, I felt as though I was a valued customer. I love my new car. This is my second Mazda and I truly am grateful for how I was treated. Everyone was speedy, friendly, knowledgable and went above and beyond for me that night. Thank you! More
Damon is an extremely personable and professional individual. My wife and I were very comfortable dealing with him as we went through the buying process, he kept us very informed as to what was happe individual. My wife and I were very comfortable dealing with him as we went through the buying process, he kept us very informed as to what was happening at all times, and he went out of his way to make sure everything was taken care of.It was very nice dealing with a car salesman, and dealership, that didn't pressure us in any way. Thanks again and outstanding job! More
Damon Shorterage was very personable and on the ball and had things ready before we even asked. Was very professional and polite. One of the tope sales man that I have ever delt with. Didn't push us into had things ready before we even asked. Was very professional and polite. One of the tope sales man that I have ever delt with. Didn't push us into something we didn't want. Very knowledgeable on all of the products on the lot. Help me transition from one car to another with ease.. Especially with two little kids in tow... More
I had a great experience. The only reason I said good on the price is I was hoping for a little less. The price they did give me was a good one though. Thanks germain your Honda and Toyota dealers were gr the price is I was hoping for a little less. The price they did give me was a good one though. Thanks germain your Honda and Toyota dealers were great in helping making me the best decision for me More
Enjoyed working with Tim and the entire Mazda staff. It was a pleasure this time at Germain. I will definitely recommend your dealership!!! Thank you again! was a pleasure this time at Germain. I will definitely recommend your dealership!!! Thank you again! More
My final decision to purchase my Mazda 6 was based on the salesmanship of Damon Shorterage. I had visited other dealerships prior to stopping into Germain's, and I was extremely disappointed in their limited salesmanship of Damon Shorterage. I had visited other dealerships prior to stopping into Germain's, and I was extremely disappointed in their limited selection, paucity of interest shown in want I wanted as buyer. It wasn't an enjoyable experience. With Damon, it was the opposite. He demonstrated a plethora of professionalism, patience, and was very knowledgeable & personable. The most impressive aspect of purchasing my new vehicle was the telephone call I received from Damon two weeks after the sale. Damon inquired if I was still happy with my new Mazda. That small gesture made a world of difference. More
Overall experience was very good. My sales representative Damon was awesome !! I would recommend this dealer for anyone looking for a fair, professional and friendly experience. Damon was awesome !! I would recommend this dealer for anyone looking for a fair, professional and friendly experience. More
I originally went to the Nissan dealership next door. After walking around their lot for 20 minutes and nobody coming out to help me, I decided to go to Germain Mazda next door. Paul barely let me get o After walking around their lot for 20 minutes and nobody coming out to help me, I decided to go to Germain Mazda next door. Paul barely let me get out of my car before greeting me, even though it was pouring down rain. He was patient, easy to work with and very low pressure. I feel like I got a great car at a very fair price. Finance guy was so thorough I finally had to tell him to hurry up and get me out of there, as I have been through the process a dozen times. He simply wanted to make sure I understood everything. During the process I met the sales person, service manager, finance manager, and general manager. I also communicated in person, via phone, text, and email. Smooth and easy, this will be my first and likely only stop next time! More
Great sales staff who went the extra mile to make sure we were happy. I've bought many new cars from dealers before and never even got a full tank of gas" Germain did".They even gave me a huge red bow to pu were happy. I've bought many new cars from dealers before and never even got a full tank of gas" Germain did".They even gave me a huge red bow to put on the car since it's a birthday present for my daughter. Here is the punch line: All of this service for a $4,000! More
I haven't had a service experience yet, but the sales team was fantastic! I have already recommended friends and family to purchase cars there. team was fantastic! I have already recommended friends and family to purchase cars there. More