Germain Mazda of Columbus

Damon went well beyond expected. The dealership offered me a free donor vehicle for a week until my vehicle arrived. The current car that I had blew a head gasket and was not work repairing. me a free donor vehicle for a week until my vehicle arrived. The current car that I had blew a head gasket and was not work repairing. More

I had a very good experience at Germain Mazda when I purchased my new vehicle. Everyone I worked with was friendly, knowledgeable and able to answer all of my questions. purchased my new vehicle. Everyone I worked with was friendly, knowledgeable and able to answer all of my questions. More

Germain Mazda was very attentive to our needs. I would recommend this dealership to our friends. We bought the CX5 All WD because of the "blind spot" feature. We were interested in Honda and Subaru but ch recommend this dealership to our friends. We bought the CX5 All WD because of the "blind spot" feature. We were interested in Honda and Subaru but chose Mazda for this reason. We hope in future models this model would include the "lane detection" system. More

Experience was fine. Problems occurred with the fog lights not working on the 2014 Mazda CX5 we were purchasing. This issue was resolved. Extended delay occurred to meet with the finance manager to pur lights not working on the 2014 Mazda CX5 we were purchasing. This issue was resolved. Extended delay occurred to meet with the finance manager to purchase the car. We were not expecting this long of a delay with a cash purchase. The delay actually made us late for another commitment we had that afternoon. Further explanation prior to the purchase of items needed to receive the Mazda loyalty discount (vehicle registration) and the OhioHealth Discount Program (S Plan) would have been beneficial. More

Damon made the shopping simple by answering a lot of questions on the phone and recommending the Build Your Own on the website. He was always professional and friendly and I will be happy to recommend questions on the phone and recommending the Build Your Own on the website. He was always professional and friendly and I will be happy to recommend him to my friends. Sonny was thorough and did a great job of explaining everything. As a former loan officer in the banking industry, I appreciate that very much. More

Rusty Wilson made the car buying experience as seamless as possible. I was dreading shopping for a car but Rusty listened and found me the exact car I was looking for in my price range! I appreciated the t as possible. I was dreading shopping for a car but Rusty listened and found me the exact car I was looking for in my price range! I appreciated the time and detail he put into making my new car exactly what I wanted! More

I was in the market for a new vehicle because of a horrific accident that totalled my 4 month old Mazda 3 Hatchback. I had been looking for a Mazda CX5 for several weeks to meet my needs. I was able t horrific accident that totalled my 4 month old Mazda 3 Hatchback. I had been looking for a Mazda CX5 for several weeks to meet my needs. I was able to find the vehicle at Germain Mazda. I worked with Damon Shorterage to purchase the vehicle. It was the easiest and the quickest experience in purchasing a vehicle. I would absolutely recommend this dealership to friends and family and actually already have. The entire team, Damon, Tim and Jeremy, were excellent and did everything to make the process smooth and without pain. Thank you!! More

Sales consultant does not put pressure on potential customer and provide excellent information on warranty, limitation, service, etc.. Let potential customer to decide on price offer before negotiation customer and provide excellent information on warranty, limitation, service, etc.. Let potential customer to decide on price offer before negotiation. More

Wonderful experience buying my 2012 Mazda CX9. Rusty was amazing in taking care of my needs and making sure my car had everything I needed. Rusty and Sonny made our car buying process painless. Thanks aga amazing in taking care of my needs and making sure my car had everything I needed. Rusty and Sonny made our car buying process painless. Thanks again and I love my car!!! More

First my wife and I purchased her new CX-9 in July from Germain Mazda. We were tired of getting one price, then another price, and never ending phone calls from the other dealerships. After coming to Germ Germain Mazda. We were tired of getting one price, then another price, and never ending phone calls from the other dealerships. After coming to Germain Mazda, we received an outstanding price right away, without all the BS. What a relief, to work with true professionals...who were really trying to meet our needs, not their own. Rusty knew nearly every detail about the vehicle and his past experience in service really shows when he explains the features too. And he's someone you can trust, if you want an honest answer. The other Mazda dealers seemed to hire the traditional "use car salesmen" type people. We were so impressed with our experience, that I just purchased a Mazda 6 in November too. I couldn't be happier with both of my recent experiences. Even after the purchases, they are still taking care of us. We recently had a flat tire that no one in Columbus stocked, but Paul Germain bent over backwards to get us back on the road in an hour. Unbelievable! More