Germain Mazda of Columbus

Experience was fine. Problems occurred with the fog lights not working on the 2014 Mazda CX5 we were purchasing. This issue was resolved. Extended delay occurred to meet with the finance manager to pur lights not working on the 2014 Mazda CX5 we were purchasing. This issue was resolved. Extended delay occurred to meet with the finance manager to purchase the car. We were not expecting this long of a delay with a cash purchase. The delay actually made us late for another commitment we had that afternoon. Further explanation prior to the purchase of items needed to receive the Mazda loyalty discount (vehicle registration) and the OhioHealth Discount Program (S Plan) would have been beneficial. More

Damon made the shopping simple by answering a lot of questions on the phone and recommending the Build Your Own on the website. He was always professional and friendly and I will be happy to recommend questions on the phone and recommending the Build Your Own on the website. He was always professional and friendly and I will be happy to recommend him to my friends. Sonny was thorough and did a great job of explaining everything. As a former loan officer in the banking industry, I appreciate that very much. More

Rusty Wilson made the car buying experience as seamless as possible. I was dreading shopping for a car but Rusty listened and found me the exact car I was looking for in my price range! I appreciated the t as possible. I was dreading shopping for a car but Rusty listened and found me the exact car I was looking for in my price range! I appreciated the time and detail he put into making my new car exactly what I wanted! More

I was in the market for a new vehicle because of a horrific accident that totalled my 4 month old Mazda 3 Hatchback. I had been looking for a Mazda CX5 for several weeks to meet my needs. I was able t horrific accident that totalled my 4 month old Mazda 3 Hatchback. I had been looking for a Mazda CX5 for several weeks to meet my needs. I was able to find the vehicle at Germain Mazda. I worked with Damon Shorterage to purchase the vehicle. It was the easiest and the quickest experience in purchasing a vehicle. I would absolutely recommend this dealership to friends and family and actually already have. The entire team, Damon, Tim and Jeremy, were excellent and did everything to make the process smooth and without pain. Thank you!! More

Sales consultant does not put pressure on potential customer and provide excellent information on warranty, limitation, service, etc.. Let potential customer to decide on price offer before negotiation customer and provide excellent information on warranty, limitation, service, etc.. Let potential customer to decide on price offer before negotiation. More

I very much enjoyed doing business with Germain. Our relationship with Paul from the beginning has been great, when the dealership was first starting. Everyone I dealt with thus far has been great to wo relationship with Paul from the beginning has been great, when the dealership was first starting. Everyone I dealt with thus far has been great to work with. And I want to say that Rusty is exceptionally good at what he does. More

Wonderful experience buying my 2012 Mazda CX9. Rusty was amazing in taking care of my needs and making sure my car had everything I needed. Rusty and Sonny made our car buying process painless. Thanks aga amazing in taking care of my needs and making sure my car had everything I needed. Rusty and Sonny made our car buying process painless. Thanks again and I love my car!!! More

First my wife and I purchased her new CX-9 in July from Germain Mazda. We were tired of getting one price, then another price, and never ending phone calls from the other dealerships. After coming to Germ Germain Mazda. We were tired of getting one price, then another price, and never ending phone calls from the other dealerships. After coming to Germain Mazda, we received an outstanding price right away, without all the BS. What a relief, to work with true professionals...who were really trying to meet our needs, not their own. Rusty knew nearly every detail about the vehicle and his past experience in service really shows when he explains the features too. And he's someone you can trust, if you want an honest answer. The other Mazda dealers seemed to hire the traditional "use car salesmen" type people. We were so impressed with our experience, that I just purchased a Mazda 6 in November too. I couldn't be happier with both of my recent experiences. Even after the purchases, they are still taking care of us. We recently had a flat tire that no one in Columbus stocked, but Paul Germain bent over backwards to get us back on the road in an hour. Unbelievable! More

All the gentlemen that help me purchase my rx8 we're fantastic I give a big thanks to terry for the sale and a big one to Kyle for his knowledge of the vehicle I didn't feel like a customer when I went fantastic I give a big thanks to terry for the sale and a big one to Kyle for his knowledge of the vehicle I didn't feel like a customer when I went in I felt like family which is what I look for in any sales related job these men deserve the utmost respect they are awesome people and I'm glad they were the ones to help me More

My overall experience at Germain was GREAT!! I was shopping around a lot and also went to Ricart to look at used cars there. But that experience was a total waste of time. I contacted Germain by email shopping around a lot and also went to Ricart to look at used cars there. But that experience was a total waste of time. I contacted Germain by email because I was interested in the Mazda 3 that was listed under their certified pre-owned section online and the next morning I got a call. I told Rusty exactly what I wanted and that evening I went into the delearship, test drove the car, Sonny talked to me about my payments and it was all in my range and got everything I needed and more! I walked out that night with a fabulous car! And the experience was not at all stressful or sketchy, it all went smoothly and they genuinely wanted to make me happy with my new purchase. I love love my new car. And appreciate the customer service I received while I was at Germain. Will definitely recommend to my friends. Thanks again! More